Using the assessment tools

There are three steps involved in using each of the assessment tools:

Some important notes about using the tools

• The assessment process can be completed over several sessions.
• Participants get a unique reference code when they first login, so they can save their answers and continue to access them.
• The participant must login at least every seven days to keep this reference code valid.
• After 90 days, eSafety deletes all details to protect the anonymity of users.

Step 1: Complete initial questions

The assessment tool contains initial questions about the company and the proposed online product or service.

Step 2: Undertake learning modules and answer additional questions

The learning modules in the start-up assessment tool are:

• Online harms
• Start-up questions and answers.

The learning modules in the enterprise assessment tool are:

• Online harms
• Internal policies and procedures
• Moderation, escalation and enforcement
• Structure and leadership
• Transparency and accountability
• User empowerment.

Each module is enriched with case studies, videos and good practice examples that show how any company can embed Safety by Design into its online product or service.

Step 3: Examine tailored reports

After completing the assessment tool modules, the participant’s responses are used to generate tailored reports that act as both a safety ‘health check’ and a learning resource, to promote continuous improvements in online safety.

These reports provide the participant with targeted guidance, advice and resources to improve user safety and rights in their technology company and in their proposed product or service. They provide a wealth of information the participant can use to prioritise user safety efforts for immediate action.

How to access the tools

You can access both assessment tools from the eSafety website:

https://www.esafety.gov.au/industry/safety-by-design/assessment-tools