The assessment tool reports
When the participant has completed an assessment tool module, their responses are used to generate a tailored report. Watch this video and read the following for a brief overview of this report.
The report acts as both a safety ‘health check’ and a learning resource, to promote continuous improvements in online safety in business operations and online products and services.
Note: For those participants who complete the Start-up assessment tool, they will receive one report – the Start-Up Questions and Answers report. All tailored reports from the Enterprise assessment tool modules, with the exception of the Online Harms module (which does not generate a report), include the following five elements.
1. Overview diagram
An easy-to-read diagram that uses colour coding shows the current status of business and its service/product in each of the module areas based on the in-module question responses the participant has provided.
The objective is to make a concerted effort to move as many of the elements as possible into the green area of the diagram.
2. Areas to consider for improvement
Practical feedback is provided with guidance on next steps the service provider can take to improve and further innovate user safety and their Safety by Design approach.
3. Resources
There are useful and practical resources to help improve user safety and rights in specific areas. This includes videos that feature technology companies providing guidance and case studies to encourage improvement and innovation, as well as good practice notes, templates and workflows.
4. Additional information
The additional information section of the report provides links to relevant organisations and further information that the service provider may find useful in improving their user safety practices and approach.
5. Key considerations
The last section of the tailored report focuses on key considerations regarding:
- User safety for children and young people; and
- End-to-end encryption services (if it is being considered as part of the online product or service).
This is a great jumping off point to learn more about both end-to-end encryption and the safety and rights of children and young people. For further information refer to:
- eSafety’s end-to-end encryption statement
- eSafety’s Safety by Design youth vision statement
You are encourage to complete all the modules in the Enterprise assessment tool:
- Online harms
- Structure and leadership
- Internal policies and procedures
- Moderation, escalation and enforcement
- User empowerment
- Transparency and accountability
This will allow you to explore how you can strengthen user safety when designing online products and services and comprehensively apply the Safety by Design principles.
