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The Johari Window: Helping Build Trust through communication

The Johari Window
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How do you build trust? One way to do this is to use the Johari Window.
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The theory is simple: The more others understand you, and the more you open up to each other, the more rapport, and trust is developed, and as a result, relationships can strengthen. The model is based on a four grid format, whereby each quadrant represents a current state of play.
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The first area is the Unknown: what is unknown by the person about him/herself and is also unknown by others.
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The second area is the Hidden one: what the person knows about him/herself that others do not know.
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The third is the Blind Area: what is unknown by the person about him/herself but which others know.
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This can normally include things such as: anxiety, fear, incompetence, unworthiness and so on, whereby it is difficult for people to face up to, but others can easily see them clearly in them.
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Finally, it is the Open one: what is known by the person about him/herself and is also known by others. This normally includes your behaviour, your knowledge, your skills, your attitudes, and so on. The goal of this Johari Window is to enlarge the open area, so people can learn about you and you can learn about yourself. By doing that, trust and deep relationships can be built, as the more you know about each other, the more productive, cooperative and indeed, effective people will be when working together. This process of opening up and increasing the open area of your window, is called self-disclosure and is more of a learning process, following down a two-way communication journey.
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Try this and you will learn the benefits. If you want to know more about these techniques to develop or improve your organisation check out our online courses!

The Johari window is a technique that helps people better understand their relationship with themselves and others.

It was created by psychologists Joseph Luft (1916–2014) and Harrington Ingham (1916–1995) in 1955, and is used primarily in self-help groups and corporate settings as a heuristic exercise.

Try this technique and share your experience with your fellow learners.

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