Human Factors: Situational & Team Awareness

The term “situational awareness” is often used when talking about human factors, but what does it mean to you?…

Welcome To The Word Cloud!

Throughout the course we’ll invite you to share your thoughts using a word cloud:

1. Open the word cloud in a new window – you can right click on the Situational Awareness Word Cloud and choose ‘open link in new window’ or simply hold down shift and click on it. Write your answer and submit it, and then just close the window to return to the course.
2. You can then view the results!

• No two critical care transfers are the same, highlighting the importance of every team member being aware not only of ‘the plan’ but also specific threats that could impact a transfer on the day.
• As you saw in the video, flight crew raise team situational awareness through interactive briefings at the start of the day. These discussions take place before boarding the aircraft and typically include the routing, managing potential threats (weather, delays, technical defects), and an opportunity for individuals to raise concerns and additional considerations.

Questions For Comments

• How effective do you feel the style of questions asked by the captain was?
• How did the co-pilot and the cabin crew member react to the captain’s style of briefing?
• What elements of the SHELL model are at play in this video?
• What techniques do you use to anticipate threats in a patient transfer briefing?

Please share your thoughts in the comments section below and for further reading – including aviation case studies and WingFactors top tips – please click on the SHELL model downloads link (below) before moving on.