Gwazani Albert Thela
My name is Albert Thela, l am currently working at the University of Pretoria as an IT Asset Controller. I have a staff of ten that reports to me. My duties involves working with servers, laptops & PC
Location South Africa, Pretoria
Activity
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Gwazani Albert Thela made a comment
I think we need all of them to effectively function
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Gwazani Albert Thela made a comment
Interesting viewpoints to look forward to
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Gwazani Albert Thela made a comment
Well knitted information
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Gwazani Albert Thela made a comment
Your CV is rich in a number of aspects and its interesting to note that you have been exposed to different environments and still managed to excel.
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Gwazani Albert Thela made a comment
Hello
I am currently employed as a supervisor for a team of 12 colleagues. I have encountered some difficulties in certain areas and in this course l will be looking forward to learn how to lead and manage this team that am working with. -
Gwazani Albert Thela made a comment
Hello
I am currently working with a number of colleagues as a supervisor and am looking forward to learn on how to lead and manage the team -
Gwazani Albert Thela made a comment
I have learnt that communication need some thinking before you could embark into it. You need to analyse and assess the communication style that will be appropriate for the event where you will communicate. Its also advisable to dress in a proper manner depending on whether its a client based arena or its a discussion meeting with colleagues. So make an...
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Gwazani Albert Thela made a comment
Its highly advisable that you remain yourself at work as you will meet and interact with different people at your workplace. That helps as people will get to understand you better in your day to day communication with different stalk holder. It also helps in adapting to the policies, processes and culture of the organization.
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Gwazani Albert Thela made a comment
I use different processes depending with the results required at a given time frame. I am people oriented person when the task requires team work. I also become process oriented when the task involves company policies and processes. So l analyse and decide what style to use.
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Gwazani Albert Thela made a comment
Not so easy as it may be perceived, the question seems simply but it needs a bit of some thinking.
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Gwazani Albert Thela made a comment
A well compiled, informative and educational course. looking forward to CMI assessment
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Gwazani Albert Thela made a comment
I have completed both Growing as a Manager and Leading a Team. I am looking forward to pursue Chartered Management Institute (CMI) Level 5 Award assessment
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Gwazani Albert Thela made a comment
Everything was extremely good, l grasped a lot as a new junior manager. I have acquired a lot of knowledge in this course and am sure the knowledge will make a huge difference in my management style.
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Gwazani Albert Thela replied to Mark Taylor
Well compiled,informative and extremely educational. I was a row before l started this course and l feel equipped now to apply the knowledge that l have acquired. It has been a journey worth it and l highly appreciate the course content, a big thank you.
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Gwazani Albert Thela made a comment
The two scenarios comes to me as an eye opener for managers. It gives me a clear view of how employees feel when they are unappreciated and how they also feel when valued. I will summarize the two scenarios as follows:
Jameel Scenario
Reasons - he is in a state of dilemma, not sure of what the future holds for him
Responsibility - Nothing was ever... -
Gwazani Albert Thela made a comment
I have a scenarios where l felt motivated after l completed a project with a team of six colleagues. The project is a yearly task and its normally done by a group of ten people and it takes one month to complete the project and gets handed over to the other department.
I had another worst scenario where l recommended a refurbishment of machines and further... -
Gwazani Albert Thela made a comment
I have given myself some scores and l noticed that certain areas of my low score needs other stalk holders to assist so that l improve. I identified certain areas that are sensitive to discuss with your managers as they pinpoint their weaknesses
1. 4
2. 3
3. 2
4. 3
5. 1 -
Gwazani Albert Thela made a comment
The engagement was extremely good, you could see concentration on both parties, She dedicated her time to listening and and also allowing questions to be asked. The worst thing you should not do as a manager is to create an environment where your subordinate feel invalid and also disregarded.
The environment in this scenario was extremely conducive for...
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Gwazani Albert Thela made a comment
The coach was so unprofessional and this made me establish that poor performance might be caused by the manager, supervisor or team leader. It was clear that the subordinate was never properly monitored during a specified or stipulated time frame. She tells the subordinate that there was training that they missed and that is a clear indication of her fault....
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Gwazani Albert Thela made a comment
I have never come across this type of an approach but its well defined for use and one can apply it with the subordinates in a works environment. I noticed that its more important to have an open discussion after identifying areas of weaknesses in a team or on certain members. You schedule a meeting with the subordinate and outline the areas that you...
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They is a lot that has to be analysed before a supervisor/manage opt for a certain style of management. Sometimes its the nature of some work that will detect to you the most suitable style to use at that particular time. In certain situations its the time frame that will lead you to a Directing style of management because you do not need to waste time...
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Gwazani Albert Thela made a comment
I was going to opt for a one on one meeting with Martha. I would explain to her the culture of the shop so that she would understand. There was nothing extremely bad that Martha did and l would understand why she was annoyed. She expected a business kind of an environment and in other places its unacceptable for social discussion in a business environment. So...
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Scenario 1
Alex was supposed to call Mike and discuss all his short comings without any delay. She was supposed to be honest with Mike, explain to him what was expected of him, draw the time lime for the work, outline to him where he was failing and also draw an action plan for Mike so as to monitor if ever he was improving. Also inform Mike the date that...
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Gwazani Albert Thela made a comment
I have gone through the check list to manage poor performance and l have found it well informative and extremely educational. It has been one of my worst weaknesses in my management experience. I like the part where you outline the organisation policy and the disciplinary processes with the subordinates. I have found that part extremely knowledgeable as it...
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Gwazani Albert Thela made a comment
I have found my strength in communication one on one with people. I also prefer this communication style as it gives a provision of questioning each other in areas where one part needs clarity. Also communicating one on one has a provision of sharing ideas and getting to understand each other as team members.
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Gwazani Albert Thela made a comment
I first of all establish who l will be responding to before l express myself. You need to know the best way you should respond to a situation after making analysis of the situation. It is highly advisable that you appropriately respond to different situations than reacting. Reactions will always lead you astray and its highly advisable that you need to desist...
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Gwazani Albert Thela made a comment
Hi everyone
My name is Gwazani Albert Thela. I am from South Africa and l work at an organisation where l work as a supervisor to a group of about twelve colleagues. Part of my duties is to attend different meetings with stalk holders where l get assigned to convey the vision of the organisation to the stalk holders. l have found myself struggling in...
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Gwazani Albert Thela made a comment
Hi everyone
My name is Gwazani Albert Thela, l am from South Africa and l work with about twelve colleagues and l normally attend meetings with different stalk holders discussing business logistics. l established that l struggle to speak whenever l am assigned some task to speak to some of the stalk holders. So l decided to join this course so that l can be... -
Gwazani Albert Thela made a comment
I have learnt a lot out of the video. Indeed its not so easy to inform employees that they are under performing but l have just learnt how best you can engage the employees and outline areas where they is poor performance
1. Be open to the employee by outlining what is expected of them
2.Transparent in areas of incompetency and giving a clear policy of the... -
Gwazani Albert Thela made a comment
My organisation has a task list for each and every employee and the task is drawn from the job description. The task list has duties that outlines what is expected of an employee as from the time they start work until end of day. (Monday to Friday duties)The task list is measured against the results and also the timeline. If results are not...
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I have noticed a lot of processes that does not happen at my workplace. The checklist is very informative and educational. I liked an area where a new employee has to be inducted to his duties and gets informed of whats expected of him. Getting to be shown the organisation structure chat, corporate culture, policies and procedures. One important aspect is the...
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Gwazani Albert Thela made a comment
I have learnt a number of new exciting procedures that will make a new employee feel welcomed. I liked the part of getting a welcoming letter that outlines the company policies and procedures. This gives you some guidelines of what to do and not what to do. I noticed that it has to be a two way kind of platform, an employee has an opportunity of asking...
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Gwazani Albert Thela made a comment
My own induction was slightly different but l was inducted by a subordinate who basically showed me the bathroom and also where the canteen was and nothing else. I was never informed about any company policies and also absolutely nothing about the procedures. I got a bit of the company's culture and few policies after l had requested to speak to the personnel...
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Gwazani Albert Thela made a comment
I have changed jobs so many times for various reasons and its never easy. So many questions will always come up but what eases up those series of questions is the induction process. I was once at an organisation where the workers felt they were supposed to be given an opportunity before the post was external advertised. I regretted joining that organisation...
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Gwazani Albert Thela made a comment
I think week 4 has topics that will empower me more as a manager, personnel management has a lot of dynamics in it, managing the human aspect is not all that simple but am sure after week 4 l will be able to apply some knowledge acquired in this week 4
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Gwazani Albert Thela made a comment
Checklist looks good and appropriate for use in any well established organisation.
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Gwazani Albert Thela made a comment
My organisation uses the interview that will be composed of a panel and each candidate is given the same timeline, same questions and also same skill test.
We also have situations where we apply psychometric test and its normally done on high ranked positions. -
Gwazani Albert Thela made a comment
Interviews has to be fair and the playing ground must be level for every player
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I will propose that we ask the same questions to all the candidates that will be shortlisted.
I would also suggest the scorecard system to be used so as to able to choose the best candidate with the highest score
I would also suggest a skill test for all the candidates so... -
Gwazani Albert Thela made a comment
I could have acted exactly the same like what Bhavna did, the way the panel was not organised indicates how ill-organised the company itself is. The panel should reflect or resemble a basic structure of how serious or well organised the company is. If l was in the panel l was going to ask the following interview questions:
What motivated you to apply for...
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Gwazani Albert Thela made a comment
I have learnt some great ideas on how best interviews need to be contacted. It is highly advisable that the interview should be contacted by a panel not a one on one kind of an interview. This will assist in appointing the best candidate especial when you use the scorecard system. Also the questions that can be posed should give the panel a provision to assess...
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Gwazani Albert Thela made a comment
A person-organisation fit requires an intensive interview so that you can be able to appoint the best and the most suitable candidate. An intensive induction will also be required so that the new personnel gets used to all the policies and standard processes of the organisation. So a person-organisation fit is a bit demanding when it comes to inducting the...
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Gwazani Albert Thela made a comment
It may sound easy but so not easy as Carla thought she had appointed the best candidate basing on the qualification,skill, experience and knowledge. She did not assess if the candidate will fit in the team and also if she was going adjust to the company culture which ended up affecting other workers and caused more problems and even made everything worse than...
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Gwazani Albert Thela made a comment
This will be my ratings
B - my first choice candidate
A - my second choice candidate
C - my third choice candidate -
Gwazani Albert Thela made a comment
As a manager you need to make analysis of the vacant position and ascertain if the advert should focus first on the internal employees or external. It is highly advisable that you opt for the internal staff first as they are used to the organisational structure and will also give less effort on induction. Internal appointments also encourages employees to...
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Gwazani Albert Thela made a comment
This is how l will structure the person qualifications for an IT Stores assistance
A.Qualifications:
1. Matric Qualification
2..Stores and stock control qualifications
3.Office 365 qualification
4.Asset control qualification
5.Drivers licenceB.Personal Skill
1.Excellent Communication skills
2.Highly motivational and team spirit... -
Gwazani Albert Thela made a comment
This is how l will structure the Job description of one of my team member
Job Title: IT Stores Assistance
Job Grade: Post Level 8
Accountable To: IT Asset Controller
Number of Staff Supervised: 12
Summary of Duties:
1.Receiving and dispatching all the IT equipment
2.Packing all received goods on the shelves
3.Asset tagging certain... -
Gwazani Albert Thela made a comment
In my current job l have come across a lot of differences as compared to where l came from. I have been involved in an environment where the organisation emphasizes team buildings and also empowers its employees in terms of skills, knowledge and organisation culture. The organisation has a provision for flexible time as long as one can be able to make a...
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Gwazani Albert Thela made a comment
I have gone through the checklist and found it to be extremely good. It covers all the areas and makes it easier to analysis the existing job description/task and also analyze the additional duties/tasks wherever they have changed and also wherever new duties has been added.
I noticed a lot of significance changes in my own job description. I was even... -
It is never easy to appoint the best candidate that will suit the organisation in all the aspects. It is advisable that you appoint a candidate that will join the organisation and add value to the organisation and also be able to fit into the team of the organisation.Having mixer requires the manager to know his team players so that in an interview you will be...
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Gwazani Albert Thela made a comment
On the first scenario l will analysis the amount of work that is involved and determine if l may need a fixed term contractor or a day to day contractor.
On the second scenario: A proper interview need to take place where a full panel is required and the best candidate is selected on a 12 months fixed contract.
On the third scenario: I think the same...
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Gwazani Albert Thela made a comment
I have noticed that Job analysis has to be done so that you know what the job entails and what kind of duties that are involved. l have also learnt that a Job description has to be outlined where you specify the duties or task that will be executed by a new employee. I have observed the Person specifications as it outlines the qualifications required,...
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Gwazani Albert Thela made a comment
I was involved on three occasions where the organisation had to employ the three best candidates. I was not aware of any policy that was guiding the recruitment but l was one of the panelist. On all the three occasion we had one personnel who was from the HR as part of the panel. It was a long process where we started by shortlisting the possible best...
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Gwazani Albert Thela made a comment
I noticed three positions vacant for employment
1. Deputy Finance Manager
2.Maternity Leave Cover
3.Trainee complaints Handler -
Gwazani Albert Thela made a comment
I witnessed an occasion where a company employed a candidate who was assumed to be knowledge as was indicated on the CV and it turned out to be the opposite on the execution of the duties. I witnessed breaking down of the machinery, waste of company material, delay in production, delay in supply of certain products and completely collapsing of teamwork and...
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Gwazani Albert Thela made a comment
When recruiting an employee it is highly recommended that you opt for the best candidate who meets all the necessary requirements basing on merit, be it qualifications or work related experience.
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Gwazani Albert Thela made a comment
Good study material, well compiled and extremely educational
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Gwazani Albert Thela made a comment
It has been interesting and l have learnt a lot as from business planning cascading down to business case proposal, motivating for financial support so that the business case proposal can be funded. I have learnt on how you gather information so that you can be able to come up with facts in your motivational research analysis. I noticed that once again stalk...
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Gwazani Albert Thela made a comment
Support normally comes in after a good presentation of your research supported by proper data analysis and forensic evidence on what you need to embark on and why you need it. So most of the stalk holders will support when they fully understand where you going and what do you need to achieve. Power/interest grid will also help you to identify who do you need...
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Gwazani Albert Thela made a comment
I have established that you need to get the people to understand where you coming from and going if you need their support. Its not only the support that you need, its also the passion to achieve what you want best so that the organization and also stalk holders will benefit after the completion and implementation of the project.So get the stalk holders to...
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In my motivation support analysis: I will use the power/interest grid as this will give me a breakdown of who to consult and what type of information do l need from each of the stalk holders in my motivational support document. From the power/interest grid, you will be to establish which stalk holder has the high power and high interest so that you can closely...
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Gwazani Albert Thela made a comment
I work at an educational institution in the IT department where we support the students with the various IT problems. I will embark into the following:
Proposal: WiFi Network Upgrade: Problems that we encounter in the IT due to poor network connectivity while students will be busy with studies.
Cost & Benefit : I will consult different suppliers that sells... -
In my business case l had indicated that l need new equipment for my department because the current ones are too old and constantly breaks down.
Using the PASS Framework l will need to focus on the following
Problem : equipment breaking down during events and causing delays
Analysis: I have analyzed time lost during the events in trying to get the machines... -
Gwazani Albert Thela made a comment
I think Hardev was supposed to come up with the following in his business case:
The purpose of the proposal and the reasons for undertaking the intended changes
How his intended changes will interlink with the existing operations and also be implemented without changing the existing company strategy
Outline the positives of the new ideas as compared to... -
Hardev had made a good decision to come up with a business case study and with the rate at which business was going at Nonna Lottie’s, some changes needed to happen. It was unfortunately that Hardev did not make enough research on his business case. He did not give enough time to the other stalk holders to come up with proper inputs. The business case was...
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Gwazani Albert Thela made a comment
I have found this to be something new to me but extremely important. I have had cases where l needed certain equipment for my department to be upgraded and l used to send an email request to my director. The information on the email was not insufficient as l could not upload my monthly data analysis to justify my business case. So with template that l have...
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@MarkTaylor , I found the Scotish link that you quoted for Gillian to be so informative and educational, that is excellent support from the government of Scotland, Scottish citizens are blessed to be provided such kind of support and information.
Thanks Mark
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I have never done a business plan but from the few things that l have grasped so far l am tempted to believe that a business plan should be a live document that gets updated so that it remains relevant to the day to day changes of the business environment.One has to make researches of the internal and external stalk holders and update the business plan so that...
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Gwazani Albert Thela made a comment
I seem not to be able to openly identify a clear area where you apply a gut feeling in business planning.You may have the gut feeling on the profit and loss assumptions because you may not know until you get there. They might be a gut feeling on the stalk holders like employees and the company structure as you may not be sure if they will be skilled enough to...
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Gwazani Albert Thela made a comment
Having watched the video, l established that you need to make analysis of everything that you want to embark on before you get into the business space, balance sheet, that is having a financial understanding of how you will use the money as compared to the deliverable within a stipulated timeline and also accomplishing the desired results. Intuition would not...
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Gwazani Albert Thela made a comment
Having been allocated the total amount the following will follow:
I will need to analysis the amount allocated if it can financial drive the type of business l intend to embark on.
I will need to make a financial breakdown of all the resources that are required for the particular business to start operating.
I will need to make an assessment of my... -
Gwazani Albert Thela made a comment
Make the business plan simple and straight forward.
Draft business ambitions and analysis how feasible are the deliverable.
Resources required and skills application in that particular business
Market analysis (Stalk holders in that particular business space) -
Having been allocated that kind of an amount l will need to know the following
1. What is it that l need to use this amount for.( Type of business)
2.What will be my targets to achieve the desired targets.
3.What is it that is required for me to accomplished the targets or the results.
4.What is the market like for the business that am embarking on( Stalk... -
Good advise, one has to master Power/Interest grid, Swot analysis and FOSTEring mordel
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Gwazani Albert Thela made a comment
Power/interest grind, Swot analysis and FOSTEring will give you the designed results on how you should keep your business flowing in conjunction with all stalk holders.
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Gwazani Albert Thela made a comment
The most important thing is to know your stalk holders, the power/interest grid, Swot analysis and the FOSTEring
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Gwazani Albert Thela made a comment
All l can advise her is to monitor all the stalk holders and identify their purpose in her organisation. She must have the power/interest grid aligned all the time
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Interesting part is to identify a stalk holder that is powerful but with no legitimacy. You need to know who are legitimacy stalk holders and those that will genuinely trade with you and those that will save no purpose and waste your time.
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I like the model and this is the current ratings with our stalk holders
Foundation - 5
Organisational alignment -4
Stakeholder strategy - 4
Trusting relationships - 3
Evaluate relationships - 3
Repeat the above - 3I have found our organisation concentrating much on the Organisational alignment with other stalk holders as we noticed that ignoring...
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Nonna Lottie’s had a lot of challenges and the most important stalk holders were his customers, they were also some external stalk holders that had started embarking into the same business as Nonna Lottie’s. Business opportunities was there and if Nonna Lottie’s had applied power/interest grid then she could have identified all the threats. internal stalk...
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Gwazani Albert Thela made a comment
I have noticed that business need to be monitored all the time so that you can be able to identify impacts that be caused by internal and external stalk holders. From my analysis l established that Nonna Lottie’s was supposed to focus on the following :
Identify the stalk holders and come up with power/interest grid for each stalk holder.By so doing it was... -
I noticed where the business collapsed, they did not monitor what the other stalk holders were doing in terms of threatening their business and taking over other marketing areas. They were also supposed to keep themselves well informed of the activities that are taking place with the other stalk holders. Customer's needs was never checked as they continued...
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Gwazani Albert Thela made a comment
No proper stalk holder analysis was done in the company, no stalk holders research was ever contacted. Conflicts of interest went on unchecked and also not identified as well. Family members had conflicts in improving and modifying company products as other family members felt like maintaining a culture and this created more room for other stalk holders to...
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Gwazani Albert Thela made a comment
I have noticed that Nonn Lottie's was a well established company with a dedicated group of employees. The worst came up when they did not identify who were their stalk holders what threats do they bring to their business, It was important that they come up with a power/interest grid. If they had done that then the situation that the company is currently in...
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Gwazani Albert Thela made a comment
I have found SWOT analysis extremely informative and educational. It clearly defines what business Strength do you need to establish and maintain,Weaknesses that an organisation need to work on, Opportunities that need to be identified and and executed and lastly Threats that need to investigated and making sure they wont affect business.
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A well documented and informative checklist. So important to be referring to it as you encounter trying times or difficult times
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Its advisable that you identify the stalk holders and classify them as follows:
1.High power/ high interest stalk holders
2.Middle power/ middle interest stalk holders
3.Low power/low interest stalk holders
4.Identify the influence that they have over your business
5.Identify conflicts
6.Establish the best communication platform
7.Address conflicts... -
Gwazani Albert Thela made a comment
I established that its extremely important to analysis your stalk holders and list each and every stalk holder on the power/interest grid. Classify then accordingly and group them in three groups of the following, Green Stalk holders : those that keeps their business and also your business flowing, you need to make sure that you have aligned your activities to...
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I have quite a number of stalk holders which l identified and made analysis of each and every stalk holder that might directly or indirectly impact or impacted by our business. I closely monitored the ones that has high power and high interest as l identified them as business partners that has the influence of giving a different direction to the organization...
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Gwazani Albert Thela made a comment
So interesting when you start identifying power, influence and also conflicts of different stallholders. I would like to give a conflict of two stalk-holders. Lets have a bakery company with employees demanding a salary increase. Where will the increase of their salary comes from, obviously bread has to be sold at a higher prize so that the bakery can be able...
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Gwazani Albert Thela made a comment
Stalk holder can be defined as business partners who are directly or indirectly involved in the operation of any business. These stalkholders are composed of internal members and external members. As a Manager you need to identify who your stalkholders are and what influence or impact to they bring in your business. You will therefore need to align your...
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As a Manager you need to know who are the stalk holders in the business that you will be managing. The idea is to make sure that you align the activities of your business to coordinate with the activities of your stalkholders.
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Gwazani Albert Thela made a comment
Hi team
I am so much pleased to be part of your team players, l hope l will be able to apply what is expected by our team coaches -
Gwazani Albert Thela replied to Ben Trupia-Melluish
Hi everyone
I am Albert from South Africa. I am here to learn and aquire more knowledge so that l can be able to effectively execute my duties -
Gwazani Albert Thela made a comment
Course well detailed and very educational, much appreciated.
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Gwazani Albert Thela made a comment
I think my Communication Development Plan was alright. It requires execution only as planned
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Gwazani Albert Thela made a comment
I feel like a baby that needed to be breastfed. That has happened and all l need now is to apply what l have been taught to my day to day activities.
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Gwazani Albert Thela made a comment
I had my own way of dealing with differences but emotions were taking a center stage in my meetings. I have now been empowered with better ways of preparing for meetings and also been equipped to calm down and torn my voice in a way that will reflect dignity and also resemblance of a knowledgeable leader.
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Gwazani Albert Thela made a comment
Very interesting and informative. What impresses me most is that you need to know what you want to accomplish in a meeting, what inputs or suggestions that might come from your colleagues, how do you incorporate those inputs in your intended outcome. It is also much more important that you should make everyone in a meeting feel involved. Also be mindful of...
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Gwazani Albert Thela made a comment
Ali should set another day for a meeting and clearly outline what should happen in the meeting right from the start of the meeting. It must be clearly indicated that only one person has to speak while everyone is listening. Thereafter one of the colleagues will respond most probably with a different opinion or in support of what has been said. At no point...
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Having learnt a lot out of this topic l feel l have been empowered to be able to resolve differences in a much more better way than l used to do . I came across a lot of differences at my workplace and l managed to resolve them but in a different way. With the knowledge that l have acquired l think l will be better equipped to amicable resolve differences at...
