Hong-Anh Nguyen

Hong-Anh Nguyen

I'm a librarian at The King's Fund and alongside managing the library and public enquiry service, I also lead on our service that helps to keep people up to date on health policy in England.

Location England

Activity

  • Wonderful to hear @JulieCockerton - I hope that hearing from your fellow learners throughout the rest of this course will continue to be a rich source of learning and insight too!

  • This is wonderful to hear @MelanieMaddison! :)

  • Hi @AngelaSmith - wonderful to see a fellow librarian on this course! Lynsey is my colleague and I'll mention to her that you're doing this course on her recommendation! Hope you find it enriching and stretching :)

  • Hi @allerdienahubbeling - the diagrams are only available to download as an accessible text only version. You can find the accessible version for Julia Unwin's diagram here: https://www.futurelearn.com/links/f/j59872rek1mrj76ik7ku5sz3nf4nth1

  • I hope that Week 1 has been a good introduction to the NHS and will provide a great foundation for your continued learning for the rest of this course!

  • Glad to hear that this step was useful for so many learners in providing a clear overview of social care! Many learners have discussed the visibility issue that social care has in relation to the NHS and that public awareness and understanding of social care contributes to this. We won't be going into social care in depth on this course as we'll be focusing on...

  • Thanks to all who shared their experiences and views with us. Many people have brought up some external factors such as changing societal attitudes and the stigma that is still attached to ill mental health. Another theme that has come through in the comments are around the issues with timely access to mental health services. In Week 3, we'll be looking at how...

  • Thank you to all who shared their thoughts on what influences your health. Looking across all your answers, there's such a variety of factors that you've identified and it really illustrates just how much our health is dependent on so many things outside of access to health and care services. We'll be touching on this in more depth later on in the course so...

  • Hi @KevinCooper - you're right, PHE were a key part of the public health system, along with many other bodies and organisations. This video is focused more on the aims of public health practice. Hope this helps!

  • Thanks for all your comments and it's good to hear that this video is a useful overview of the system! As many of you have said, it's still incredibly complex, even when distilled down into a 6 minute video. We'll be covering many of the aspects that learners have highlighted as areas of further interest in the following weeks to come on this course.

  • Hi @RaniaRaza - you can download the final image from our website: https://www.kingsfund.org.uk/audio-video/how-does-nhs-in-england-work

    Hope that helps!

  • Hi @Molly-RoseWatkins - we'll be touching on regulation in Week 3, so hopefully that will help!

  • Hi @ChristineYoung - look out for the steps in Week 4 on collaboration and partnership which will discuss ICSs and PCNs in greater detail! We won't delve into detail on progress on the Long Term Plan's cancer care ambitions. As the plan was published in January 2019, it's quite early on in terms of implementation and given the impact of Covid-19 as well, there...

  • Hi @juliekey - both of these aspects will be explored in Week 4 so look out for the steps on collaboration and integration and our relationship with the NHS!

  • Hi @AlisonHerdman - you're right, there have been ambitions before to bring together different organisations to co-ordinate planning. In Week 4, we'll be exploring the various initiatives that are being enacted in the NHS that aim to bring about greater partnership and collaboration between the NHS and other public services.

  • @FayeGoldman we'll be covering this in Week 2, so hopefully your questions about this will be answered then!

  • Hi @KevinCooper - we'll be getting into the role of PCNs further on in the course - look out for the steps on collaboration and partnership in Week 4!

  • I hope you all enjoyed learning about some of the key policy milestones over the last few decades. These are only a small selection of the policy changes that have taken place. Don't forget to check out the further reading and resources that we recommend under the 'See also' section which is at the end of the step. There are more resources there if you'd like...

  • Hi @ChristineYoung - that's a great question! The national direction and strategy for health and care services is set by NHS England and Improvement and the Department of Health and Social Care.

    Underneath that, there are more locally driven plans which take into account the particular needs of a local population (e.g. in a former mining community, there...

  • It's been great reading all of your insights on the history of health care in Britain before the NHS. Many of you have reflected on how this relatively recent history is little understood because so many people have grown up with the NHS as a constant in their lives. I hope that this step provides the historical context for understanding the NHS in England as...

  • Thanks for sharing this @JANELEE - I can imagine that it was hard for many people to shift their attitudes towards accessing health care because the universal access that the NHS afforded was such a dramatic shift in what was available before.

  • The history of paramedics is a relatively recent one and I agree, it's very interesting! I listened to a great podcast about it recently: https://99percentinvisible.org/episode/freedom-house-ambulance-service/

  • Thanks for sharing this @AlisonHerdman - really gives you a sense of how inaccessible health care was before the NHS and that people had to choose carefully when deciding to seek out care.

  • Thank you @ChrisScott for sharing your family story with us, that's so interesting and really gives an insight into the early days of the NHS. We owe a lot to people like your dad!

  • Hi @AlisonPipes - yes, you're able to upgrade at any point during the course! I'm afraid that there's no other confirmation or recognition of completion other than the certificate which comes with the upgrade.

  • Thanks to all who shared a bit more about themselves and why they're taking this course. It's great to get to know everyone a little better and also that we have such a diverse bunch of learners! I'm looking forward to seeing all the different perspectives, ideas and thoughts that you'll bring to the discussions on this course in the coming weeks.

  • Hi @BethTapster - wonderful to see fellow library workers on this course! Hope you enjoy it!

  • Hello @AngelaDrayton - another fellow librarian on the course! Hope that you find this course useful :)

  • Hi @RoelienClarke - welcome to the course and lovely to see a fellow librarian here! :)

  • Hello fellow library worker! Always nice to see library folk on this course - hope you find it interesting and useful to your role!

  • Thank you to all the learners who contributed their three words to describe the NHS. What comes through is just how much people appreciate the NHS and recognise the value of it. This also is evident in the concern that people express for the future of the NHS and the funding and resourcing that it receives. We'll look forward to hearing more from all learners...

  • If you or a loved one require advice, information or support on social care, the NHS website explains the options and sets out what organisations can support you.

    https://www.nhs.uk/conditions/social-care-and-support-guide/

  • If you or a loved one require advice, information or support on any mental health issues, the websites of charities Mind and Rethink are worth checking out. They have lots of useful information and resources, as well as helplines too:

    https://www.mind.org.uk
    https://www.rethink.org

  • Hi @suzannebarwell - if you'd like a certificate of achievement for this course, you'll need to upgrade: https://www.futurelearn.com/courses/the-nhs-explained/6/upgrade

  • Hi @HumayunAhmedTangil if you are interested in the kinds of posts that are available in the NHS, the following websites might be of interest:

    https://www.jobs.nhs.uk
    https://www.healthcareers.nhs.uk

  • Hi @MearaTaylor - this is a great question! The rest of this week is dedicated to learning about all the various standards and targets that NHS performance is measured by so hopefully your question will be answered by the end of the week!

  • I hope that Week 1 has been a good introduction to the NHS and will provide a great foundation for your continued learning for the rest of this course!

  • Glad to hear that this step was useful for so many learners in providing a clear overview of social care! Many learners have discussed the visibility issue that social care has in relation to the NHS and that public awareness and understanding of social care contributes to this. We won't be going into social care in depth on this course as we'll be focusing on...

  • Thanks to all who shared their experiences and views with us. Many of you have discussed the link between mental and physical health which can get overlooked in the care of people who live with mental health conditions leading to fragmented care. In Week 4, we'll be discussing integration and collaboration as a driver for the future of the NHS so bear this in...

  • Thank you to all who shared their thoughts on what influences your health. Looking across all your answers, there's such a variety of factors that you've identified and it really illustrates just how much our health is dependent on so many things outside of access to health and care services. We'll be touching on this in more depth later on in the course so...

  • Thanks for all your comments and it's good to hear that this video is a useful overview of the system! As many of you have said, it's still incredibly complex, even when distilled down into a 6 minute video. We'll be covering many of the aspects that learners have highlighted as areas of further interest in the following weeks to come on this course.

  • Hi @BethSimpson we won't be covering this in depth but our explainer on access to care might be of interest to you: https://www.kingsfund.org.uk/publications/six-ways

  • Hi @AnthonyMamo thanks for your comments! On point 2, NHS England share the responsibility for planning and buying services with CCGs (it is devolved to CCGs at a local level but there will be more on this in Week 2).

    We'll get into STPs in greater detail in Week 4 so you should have a better understanding of them after those steps!

    Finally, on point 8...

  • @MonicaRaju we won't be covering this in depth but our explainer on access to care might be of interest to you: https://www.kingsfund.org.uk/publications/six-ways

  • Hi @LodewijkJanNauta - great question! Hold onto that thought as Week 4 will focus on the future of the NHS and how it may change.

  • I hope you all enjoyed learning about some of the key policy milestones over the last few decades. These are only a small selection of the policy changes that have taken place. Don't forget to check out the further reading and resources that we recommend under the 'See also' section which is at the end of the step. There are more resources here if you'd like...

  • It's been great reading all of your insights on the history of health care in Britain before the NHS. Many of you have reflected on how this relatively recent history is little understood because so many people have grown up with the NHS as a constant in their lives. I hope that this step provides the historical context for understanding the NHS in England as...

  • Thanks Claire! We're in the process of getting this sorted!

  • Thanks to all who shared a bit more about themselves and why they're taking this course. It's great to get to know everyone a little better and also that we have such a diverse bunch of learners! I'm looking forward to seeing all the different perspectives, ideas and thoughts that you'll bring to the discussions on this course in the coming weeks.

  • Thank you to all the learners who contributed their three words to describe the NHS. What comes through is just how much people appreciate the NHS and recognise the value of it. This also is evident in the concern that people express for the future of the NHS and the funding and resourcing that it receives.

  • @JelenaDjordjevic great question! There are a variety of recommendations on how health and social care could become more integrated. In 2014, we established an independent commission to look and this and you can find a summary of their findings here: https://www.kingsfund.org.uk/publications/new-settlement-health-and-social-care/summary

  • If you or a loved one require advice, information or support on social care, the NHS website explains the options and sets out what organisations can support you.

    https://www.nhs.uk/conditions/social-care-and-support-guide/

  • If you or a loved one require advice, information or support on any mental health issues, the websites of charities Mind and Rethink are worth checking out. They have lots of useful information and resources, as well as helplines too:

    https://www.mind.org.uk
    https://www.rethink.org

  • @IzzyLane this will be a feature of Week 4 in the section on collaboration and integration!

  • @lynnCasey-Sturt we'll be learning more about this in Week 4!

  • Look out for the steps in Week 4 on integration and collaboration in this case @CatherineGrant - I think they'll be of interest to you!

  • @GeoffreyHilliard good question! PHE is a government department that is tasked with setting the strategic direction for public health in England. After the 2012 reforms, responsibility for public health lies with local authorities (i.e. outside of the NHS), although public health activities are still delivered within the NHS too. There is more information...

  • Hi @VickiBarrett - hopefully the steps on collaboration and integration in Week 4 of the course will be of interest to you!

  • @AidanMcGuire this is something we address in greater depth in Week 4 so hopefully your questions will be answered then!

  • Look out for this in Week 4 where we go into more detail about these new ways of working in the health and care system @EmmaW