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Certificate of Achievement
has completed the following course:
Digital Transformation of Businesses and Services
Grenoble Ecole de Management and Hardis
Technology is changing every aspect of how businesses and services, whether public or private, operate – a process known as digital transformation. On this free online course, learners explored the impact of digital transformation and the issues arising from it, and learnt how to implement digital transformation in your organisation, especially where to begin.
4 weeks, 3 hours per week
Marc Prunier
Professor at Grenoble Ecole de Management
Grenoble Ecole de Management
Transcript
Learning outcomes
- Explore tools and methods that, beyond the purely technical aspects, initiate a digital transformation around your service offering
- Investigate new jobs, roles and responsibilities induced by the digital transformation of services and businesses
- Develop a digital strategy and business models for your digitized service offering
- Experiment the evolution of Marketing impacted by the digital
- Assess how to industrialize services by integrating digital and human aspects
- Debate the good and bad sides of the digital transformation remaining critical and conscious of human and technical balance
Syllabus
Following this course learners will:
- have an overview of the tools and methods that, beyond the purely technical aspects, initiate a digital transformation around your service offering
- get an idea of new jobs, roles and responsibilities induced by the digital transformation of services and businesses
- develop a digital strategy and business models for your digitized service offering
- understand the evolution of Marketing impacted by the digital
- know how to industrialize services by integrating digital and human aspects
- understand the good and bad sides of the digital transformation remaining critical and conscious of human and technical balance
Issued on 16th January 2017
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.