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Certificate of Achievement
has completed the following course:
The Role of Personal Assistants in Disability Support
UEA (University of East Anglia)
This online course covered the new initiative of personal assistants for disabled people. It explained what to expect from working relationships and what to do if conflicts arose. It required personal assistants and employers to think about the relationships that they wanted and how to best understand each others needs.
4 weeks, 2 hours per week
Professor Tom Shakespeare
Professor of Disability Research
UEA (University of East Anglia)
Transcript
Learning outcomes
- Assess the working relationships between personal assistants and employers
- Debate your own personal views about the personal assistance model
- Develop your skills as a personal assistant or employer
- Reflect on what a good working relationship looks like
- Identify how you would resolve conflict in a working relationship
Syllabus
- Introduction to Independent Living and Personal Assistance
- Recruitment: finding the right fit
- What sort of personal assistance relationship works for you?
- Understanding potential difficulties in personal assistance relationships
- Understanding and managing practical difficulties
- Understanding and managing personal difficulties
- Understanding and managing process difficulties
- Understanding and resolving conflict
- Moving forward with personal assistance relationships
Issued on 21st September 2020
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.