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The Role of Personal Assistants in Disability Support

Find out about the new role of personal assistants in disability support, and how to improve working relationships in the area.

5,781 enrolled on this course

The Role of Personal Assistants in Disability Support

5,781 enrolled on this course

  • 4 weeks

  • 2 hours per week

  • Accreditation available

  • Digital certificate when eligible

  • Introductory level

Find out more about how to join this course

The CPD Certification Service

This course has been certified by the CPD Certification Service as conforming to continuing professional development principles. Find out more.

Improve working relationships between disabled people and personal assistants

Disabled people can now receive funding from their local authority to employ a personal assistant. While this gives them more personalised care in their own home, it also turns them into an employer.

This online course explores the role of personal assistance, and the risks and opportunities associated with it.

The course will encourage you to discuss ways to avoid and/or manage personal conflicts, whether you’re a disabled person or a personal assistant. It’s based on new evidence about the close working relationship between disabled people and their support workers – and how to improve it.

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Skip to 0 minutes and 3 seconds Personal assistance or PA is where disabled people living in the community are supported by workers who they employ directly. Usually, the disabled person is funded by their local authority to pay their workers themselves. PA is not the same as care. It’s about Independent Living. On this course, you will learn all about PA. Our training is suitable whether you are a disabled person, wanting to employ workers, or a care worker, wanting to work as a personal assistant. How is PA different from care? How can PA relationships be conducted safely and professionally? We’ve done the research with disabled people and their personal assistants to work out how PA can be operated better.

Skip to 0 minutes and 49 seconds We’ve developed this training in association with disabled people’s organisations to support successful Independent Living.

Syllabus

  • Week 1

    Personal assistance training

    • Introduction

      An introduction to the course and the academic team.

    • Orientation/re-orientation

      In this activity we will look at orientation/re-orientation.

    • What working relationship do you want?

      We will look at what working relationship each party is looking for.

  • Week 2

    Avoiding conflict

    • How can conflict arise?

      We look at how conflict can arise in to PA/employer relationship.

    • Avoiding ‘practical’ sources of conflict

      How to avoid practical sources of conflict.

    • Avoiding ‘personal’ sources of conflict

      Description

    • Avoiding ‘proximal’ sources of conflict

      How to avoid conflict in close relationships.

  • Week 3

    When conflict erupts and conflict resolution

    • When conflict erupts

      What happens in a conflict

    • Conflict resolution

      How to resolve conflicts.

  • Week 4

    Workplace Personal Assistants

    • Introduction

      An introduction to week 4.

    • Workplace Personal Assistants

      What are workplace PA's?

    • Values and behaviour

      The values and behaviour appropriate for workplace PAs and employers.

    • Helpful Tips

      Some helpful tips for PAs and employers.

    • Winding Up

      A look back at the 4 weeks of the course.

Who is this accredited by?

The CPD Certification Service
The CPD Certification Service:

The CPD Certification Service was established in 1996 and is the leading independent CPD accreditation institution operating across industry sectors to complement the CPD policies of professional and academic bodies.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Assess the working relationships between personal assistants and employers
  • Debate your own personal views about the personal assistance model
  • Develop your skills as a personal assistant or employer
  • Reflect on what a good working relationship looks like
  • Identify how you would resolve conflict in a working relationship

Who is the course for?

This course is designed for disabled people, current or prospective personal assistants, and anyone else who’s interested in disability support and how this new role has evolved in the UK and other parts of the world.

Who will you learn with?

I am Professor of Disability Research at the University of East Anglia, with 30 years experience of researching with disabled people. I currently teach sociology to medical students.

Who developed the course?

UEA (University of East Anglia)

The University of East Anglia is an internationally renowned university providing top quality academic, social and cultural facilities to over 15,000 students from over 100 countries around the globe.

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Ways to learn

Choose the best way to learn for you!

Subscribe & save

$244.99 for a whole year

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Digital certificate when you're eligible

Cancel for free anytime

Buy this course

$134/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Printed and digital certificate when you’re eligible

Limited access

Free

Sample the course materials

  • Access expires 7 Nov 2024

Find out more about certificates, Unlimited or buying a course (Upgrades)

Sale price available until 31 October 2024 at 23:59 (UTC). T&Cs apply.

Find out more about certificates, Unlimited or buying a course (Upgrades)

Sale price available until 31 October 2024 at 23:59 (UTC). T&Cs apply.

Learning on FutureLearn

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  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

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  • Experience the power of social learning, and get inspired by an international network of learners
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  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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