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Certificate of Achievement

Frank Boernard

has completed the following course:

People Management Skills

CIPD - Chartered Institute of Personnel and Development

This online course gave an introduction to the fundamental aspects of people management. It offered an overview of approaches to management and an introduction to the labour market and recruitment. It explored learning and development options for individuals and a guide to performance management and appraisals. Finally, it gave an overview of well-being at work and the things managers can do to keep their team healthy and productive.

5 weeks, 3 hours per week

Andy Lancaster

Head of Learning and Development Content

CIPD - Chartered Institute of Personnel and Development


Learning outcomes

  • Explore elements of managing absence and supporting employees returning to work
  • Assess the current labour market conditions and trends for your organisation
  • Explore good practice in both recruitment and induction
  • Describe effective ways of developing both teams and individuals
  • Explore approaches to managing good workplace performance
  • Describe ways to address shortfalls in performance
  • Discuss the need to maintain a healthy workforce
  • Reflect on your own management style


  • Overview of approaches to management
  • Introduction to the labour market and recruitment processes
  • Learning and development for individuals and teams
  • Introduction to performance management and appraisals
  • Managing absence
  • Overview of well-being at work

Issued on 15th April 2019

The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit

This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.

Free online course:

People Management Skills

CIPD - Chartered Institute of Personnel and Development