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Certificate of Achievement
has completed the following course:
Methodologies for Service Design
This online course explored the basic concept of service design and how its methodologies can support business domains and entrepreneurial challenges, with a focus on cases from Japan and around. The course covered a wide range of ideas that engage with accounting, IT, marketing, and philosophy to identify the market, support your team, and grow your business.
4 weeks, 2 hours per week
Chihiro Sato
Senior Assistant Professor of Media Design
Keio University
Transcript
Learning outcomes
- Identify what strategies to take on whichever design phase you are at
- Reflect your current expertise and the resources you have available for a service
- Explore what your core competence is and elaborate your ideas for a target market
- Synthesise seven different academic domains and integrating to actually design a service
- Develop soft skills for a smoother collaboration amongst your team and with your stakeholders related to your service
Syllabus
- Innovation management
- Management control
- Service exchange and gift economy platform
- Innovation marketing
- Intellectual-property strategy
- Startup financing and strategy
- Service design philosophy
Issued on 14th April 2021
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.