Duration
2 weeksWeekly study
3 hours
Career Credentials: Evidence Your Expertise in Communication
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Gain in-demand communication skills for the workplace
Explore the importance of communication in the modern workplace, with this online course from Deakin University.
On this course, you’ll explore a range of critical communication skills and discover how to showcase these to employers.
You’ll also learn about the behaviours, skills and knowledge that exemplify good communication, including practical tips for improving your interpersonal, presentation and writing skills.
By the end of this course, you’ll understand the role of effective communication in jobs today and in the future.
What topics will you cover?
- the role of communication in jobs today and in the future
- the communication skills employers are looking for
- practical tips and strategies for improving your oral, written and interpersonal communication skills
- benchmarking your capability in communication against international qualification frameworks
- applying for an internationally recognised, university-level credential in communication.
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Describe communication and its importance in the workplace
- Identify the behaviours, skills and knowledge that exemplify great communication
- Assess your current communication skills against qualifications frameworks
- Collect evidence to demonstrate your capability and/or apply for a communication credential.
Who is the course for?
This course is aimed at professionals – with or without a university qualification – with at least three to five years’ work experience. You will be looking to:
- advance your current career
- change your career path or industry
- re-join the workforce after time away from work.
This course may also be of interest if you are a recent graduate or emerging career professional with fewer than three years’ experience and looking to plan your career.
Or you may be a job seeker looking to showcase better your communication skills to employers.
What do people say about this course?
Who will you learn with?
Dr Nicholas Patterson (Ph.D) is an Associate Director of Future Technologies at RMIT and an Alfred Deakin Medalist in Information Technology.
Learning on FutureLearn
Your learning, your rules
- Courses are split into weeks, activities, and steps to help you keep track of your learning
- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
- Stay motivated by using the Progress page to keep track of your step completion and assessment scores
Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
- Share ideas with your peers and course educators on every step of the course
- Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others
Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate
Want to know more about learning on FutureLearn? Using FutureLearn
Do you know someone who'd love this course? Tell them about it...
You can use the hashtag #FLCareerCredentials to talk about this course on social media.