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Online course

Career Credentials: Evidence Your Expertise in Communication

Evidence your communication skills for the workplace and progress in your career.

Career Credentials: Evidence Your Expertise in Communication

Gather evidence to demonstrate your in-demand communication skills

Get an introduction to the importance of effective communication in the modern workplace, with this online course from Deakin University.

On this course, you’ll learn how to assess your workplace communication skills and gather evidence of skills that you can warrant to employers.

You’ll find out about practical strategies and tips for improving your interpersonal, presentation and writing skills.

By the end of this course, you’ll understand the role of effective communication in jobs today and in the future.

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What topics will you cover?

  • The role of communication in jobs today and in the future

  • The communication skills employers are looking for

  • Practical tips and strategies for improving your oral, written and interpersonal communication skills

  • Evaluating your own skills and knowledge in communication against internationally recognised qualification frameworks

  • Gathering evidence to demonstrate your communication capabilities to employers.

When would you like to start?

  • Date to be announced
Add to Wishlist to be emailed when new dates are announced

What will you achieve?

By the end of the course, you'll be able to...

  • Explain communication and its importance in the workplace
  • Describe the behaviours, skills and knowledge that exemplify good communication
  • Identify evidence to demonstrate communication skills and knowledge to employers.

Who is the course for?

This course is aimed at professionals – with or without a university qualification – with at least three to five years’ work experience. You will be looking to:

  • advance your current career

  • change your career path or industry

  • re-join the workforce after time away from work.

This course may also be of interest if you are a recent graduate or emerging career professional with less than three years’ experience and looking to plan your career.

Or you may be a job seeker looking to warrant your communication skills to employers.

Who will you learn with?

Nicholas Patterson

Dr Nicholas Patterson (Ph.D) is an academic professional and Alfred Deakin Medalist in Information Technology and Criminology who has been involved in cyber-security research projects and teaching.

Who developed the course?

Deakin University is one of Australia’s largest universities with more than 58,000 students studying online and on-campus.

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Join this course


  • Access to this course for 4 weeks
  • Includes any articles, videos, peer reviews and quizzes


  • Unlimited access to this course
  • Includes any articles, videos, peer reviews and quizzes
  • Certificate of Achievement to prove your success when you're eligible
  • Download and print your Certificate of Achievement anytime

Get a taste of this course

Find out what this course is like by previewing some of the course steps before you join:

  • Let's get started
    Let's get started

    Watch this video from Dr Nick Patterson to find out why good communication skills are in high demand across all job industries and sectors.

  • Employer perspectives
    Employer perspectives

    In this video, senior workplace leaders share their perspective about what good communication looks like, including why it matters and other tips.

  • How the world of work is changing
    How the world of work is changing

    In this video, Dr Nick Patterson discusses how the world of work is changing and how this relates to what's coming up in Week 2 of this course.

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