• Deakin University

Career Credentials: Evidence Your Expertise in Communication

Evidence your communication skills for the workplace and progress in your career.

2,678 enrolled on this course

A group of people in an office having a conversation.
  • Duration

    2 weeks
  • Weekly study

    3 hours

Gain in-demand communication skills for the workplace

Explore the importance of communication in the modern workplace, with this online course from Deakin University.

On this course, you’ll explore a range of critical communication skills and discover how to showcase these to employers.

You’ll also learn about the behaviours, skills and knowledge that exemplify good communication, including practical tips for improving your interpersonal, presentation and writing skills.

By the end of this course, you’ll understand the role of effective communication in jobs today and in the future.

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What topics will you cover?

  • the role of communication in jobs today and in the future
  • the communication skills employers are looking for
  • practical tips and strategies for improving your oral, written and interpersonal communication skills
  • benchmarking your capability in communication against international qualification frameworks
  • applying for an internationally recognised, university-level credential in communication.

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Describe communication and its importance in the workplace
  • Identify the behaviours, skills and knowledge that exemplify great communication
  • Assess your current communication skills against qualifications frameworks
  • Collect evidence to demonstrate your capability and/or apply for a communication credential.

Who is the course for?

This course is aimed at professionals – with or without a university qualification – with at least three to five years’ work experience. You will be looking to:

  • advance your current career
  • change your career path or industry
  • re-join the workforce after time away from work.

This course may also be of interest if you are a recent graduate or emerging career professional with fewer than three years’ experience and looking to plan your career.

Or you may be a job seeker looking to showcase better your communication skills to employers.

What do people say about this course?

"It was so useful to have a practical framework to measure my communication skills against. I will use it in future job applications and conversations with my supervisor - and it made me more self-confident too, as I realised just how much and how well I was communicating, without realising it! I also now have a guide for collecting evidence of my skills so that I can back up my claims with concrete examples. Thank you for a very useful, practical course."

Who will you learn with?

Dr Nicholas Patterson (Ph.D) is an Associate Director of Future Technologies at RMIT and an Alfred Deakin Medalist in Information Technology.

Who developed the course?

Deakin University

Deakin University is one of Australia’s largest universities with more than 61,000 students and over 15,000 online.

  • Established

  • Location

    Melbourne, Australia
  • World ranking

    Top 280Source: QS World University Rankings 2021

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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