Discover why leadership is crucial in a crisis and develop the skills you need to effectively navigate crisis management.

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Hone your leadership skills to effectively manage crises

Crises are common, varied, and pose significant challenges to organisations and their leaders. A working knowledge of crisis management and leadership is essential for leaders to ensure their organisations get through these adverse circumstances.

On this three-week course from Deakin University, you’ll be introduced to the concept of crisis leadership from an organisational perspective.

You’ll explore what crisis leadership entails through case studies, readings, videos, peer discussion, and learning activities as you learn how to build your leadership skills for managing crises more effectively.

Discover the importance of crisis management

You’ll delve into the different types of crises and explore how crisis management is experienced by individuals and organisations.

With this knowledge, you’ll reflect on your leadership role in the management of crises, and the importance of being a leader when dealing with these challenging situations.

Discover how to execute a successful crisis management plan

Once you have an understanding of crises, you’ll unpack the qualities and strategies to help you develop an effective management plan.

You’ll explore this within real-world contexts to understand how to apply your skills to the workplace.

Learn from the experts at Deakin University

By the end of the course, you’ll have the knowledge to successfully overcome the challenges of a crisis, and the confidence to effectively lead your team through the difficult period.

Learning from the specialists at Deakin University, you’ll benefit from their years of experience in leadership research and education.

What topics will you cover?

  • What is a crisis and what are different types of crises?
  • What is crisis leadership?
  • What are the major personal attributes for effective crisis leadership?
  • What strategies can leaders adopt to effectively manage crises?

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Summarise the concepts of crisis and crisis leadership
  • Reflect on your leadership role in managing crises
  • Identify qualities and strategies to manage crises effectively in real-world context

Who is the course for?

This course is designed for those with managerial roles in their organisations and those who aspire to be future managers wanting to learn more about the necessary skills in managing crises.

You do not need to have any prior experience or qualifications, however, some basic knowledge about leadership is helpful.

Who will you learn with?

Dr Fannie Wu is a Lecturer in the Department of Management at Deakin University. Fannie’s research interests include leadership, emotions, and social capital.

Dr Jeff Shao is an Associate Professor in Leadership at Deakin University. Jeff’s research interests include leadership, emotions, and cross-cultural management.

Professor Alex Newman is the Head of the Department of Management at Deakin University. He is an award-winning researcher and educator with interests in leadership and organisational behaviour.

Who developed the course?

Deakin University

Deakin University is one of Australia’s largest universities with more than 61,000 students and over 15,000 online.

  • Established

    1974
  • Location

    Melbourne, Australia
  • World ranking

    Top 280Source: QS World University Rankings 2021
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  • Discuss your learning in comments
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  • Digital certificate when you're eligible

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$74

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  • Learn at your own pace
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  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

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  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

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  • Complete 90% of course steps and all of the assessments to earn your certificate

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