Skip to 0 minutes and 17 seconds This course in emotional intelligence from Coventry University, will challenge you to think about whether emotions have a place in the world of business and whether emotional intelligence can lead to greater organizational success and improved personal performance. You will be introduced to different theoretical perspectives of emotional intelligence and have the opportunity to tackle significant questions such as Is emotional intelligence innate? Or can it be learned? Is emotion or logic the best guide to the way to behave at work? And how can we even measure whether someone is emotionally intelligent or not? We will also delve into situations where it can be misused and the consequences that this can have on people in organizations.
Skip to 1 minute and 7 seconds As you progress through the course, you should reflect on the examples of Nick and Sarah. Who would you prefer to work for and why?