Overcoming challenges: Developing rapport and making a connection

Thinking about developing rapport with a person with an intellectual disability, it can be useful to break up your contact with them into different stages.

• Before the appointment
• Meeting the person
• During the appointment

Reflect on your current practice.

Think about how you currently develop a rapport or make a connection with a person with an intellectual disability during each of these stages.

• What could you do differently to develop better rapport in the future?
• Share any techniques that you use to develop rapport and explain why you find these useful.