• Taipei Medical University logo

Introduction to Healthcare Management: Organisational Insights

Explore the foundations of healthcare management using Taiwan's dynamic healthcare environment as a case study.

Two women, hospital staff working on computers in the hospital hallway

Introduction to Healthcare Management: Organisational Insights

  • 6 weeks

  • 2 hours per week

  • Digital certificate when eligible

  • Introductory level

Find out more about how to join this course

  • Duration

    6 weeks
  • Weekly study

    2 hours
  • 100% online

    How it works
  • Unlimited subscription

    $244.99 for one whole yearLearn more

Boost your knowledge and healthcare management skills with this six-week course.

Healthcare management is an ever-evolving field and professionals in the industry need to continually upskill to successfully support their healthcare administration to make long-lasting changes.

Sharpen your understanding of management theories in healthcare

Using Taiwan’s hospitals as an example to illustrate hospital management systems, you’ll delve into classical and modern management theories.

You’ll uncover foundational principles ranging from Frederick Taylor’s scientific management to contemporary Human Relations and Systems Theories, equipping you with the knowledge to address real-world healthcare administrative challenges.

Cultivate excellence in human resource management

This part of the course explores the art and science of human resource management in healthcare settings.

Learn about leadership development, employee engagement, and crafting effective teams. Utilise these insights to foster a positive workplace culture and strategies for managing healthcare professionals.

Master the complexities of organisational behaviour in hospitals and the legal frameworks of healthcare administration, using Taiwan’s hospital system as a case study.

This module boosts your decision-making, conflict resolution, and compliance skills through practical examples and interactive learning, equipping you with confident and ethical leadership skills in healthcare management.

By completing this course, you’ll have mastered the critical aspects of healthcare management, from theory to practical applications.

Leaving you armed with a comprehensive understanding and practical skills, you’ll be ready to make a significant impact in healthcare leadership and management.

Download video: standard or HD


  • Week 1

    Foundation of Management Theory

    • Course Introduction

      We're going to introduce this week's program, which will feature a couple of famous management experts.

    • Pioneers: Adam Smith and Henri Fayol

      Explore key management theories, focusing on pioneers like Adam Smith and Henri Fayol.

    • Management Theories: From Classical to Human Resource Perspectives

      Delve into the evolution of management theories, from classical approaches to human-centered perspectives, shaping modern organizational practices.

  • Week 2

    Organizational Management: From Classical Theories to System Perspectives

    • Organizational Management: From Classical Theories to System Perspectives

      Explore diverse management theories and their impact on organizational resilience, efficiency, and adaptability in today's dynamic business landscape.

    • Spectrum of Management Theories

      Explore the evolution of management theories, from leadership distinctions to cultural influences, and contemplate future directions.

  • Week 3

    Basic of Human Resource Management

    • Insights into Management and HR Practices

      Exploring management theories, HR evolution, HR management, organisational design, and HR office placement

    • Challenges and Proficiencies in HR Management

      Exploring HRM: Strategic planning, org. design, challenges, high-performance systems, HR proficiencies. Emphasis on SWOT, job analysis, training, and leadership skills.

  • Week 4

    HR Management: Pay Systems

    • HR Management: Pay Systems, Compensation, and Equity

      Exploring HR management: pay systems, compensation structures, and equity in pay rates, crucial for employee motivation, fairness, and organizational success.

    • Navigating Pay Structures: From Salary Surveys to Competency-Based Pay

      Explore salary survey methodologies and the transition to competency-based pay, emphasizing skills over job titles for fair compensation.

  • Week 5

    Hospital Quality Enhancement

    • Exploring Quality Improvement in Healthcare

      Exploring the nuances of healthcare quality enhancement in Taiwanese hospitals reveals strategies like Total Quality Management and the PDCA cycle, fostering continuous improvement and patient-centric care.

    • Total Quality Management (TQM) in Action

      Discover how Taiwanese healthcare organizations utilize Total Quality Management strategies to enhance patient care and drive continuous improvement.

  • Week 6

    Advancing Healthcare: Progress, Initiatives, and Patient-Centered Innovations

    • Patient Safety: Insights and Strategies

      A comprehensive approach integrating reporting, learning, industry insights, and culture assessment is crucial for healthcare safety enhancement.

    • Advancing Healthcare Quality: Taiwan's Journey

      How to enhance healthcare quality and patient safety? We will explore more on organizational initiatives and patient-centered care.

    • Course Feedback and Reflection

      After studying management theory, how do you think it can be applied to your life?

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Investigate the role of human resource management in optimizing healthcare services and ensuring organizational effectiveness.
  • Explore the specific landscape of healthcare management in our country, delving into the unique challenges and opportunities inherent in the healthcare system.
  • Explore the legal frameworks, policies, and funding mechanisms that govern healthcare administration in our country.
  • Explore the evolution of management theories, from classical to modern approaches, and their practical applications in various organizational contexts.
  • Investigate the intricacies of organizational behavior, examining individual and group dynamics within an organizational framework.
  • Explain factors such as perception, motivation, and communication that influence organizational culture and effectiveness.

Who is the course for?

This course is designed for those seeking to deepen their knowledge of healthcare management and organisational behaviour.

It requires no prior background in the healthcare sector.

Who will you learn with?

Professor, School of Health Care Administration, Taipei Medical University

Who developed the course?

Taipei Medical University

Taipei Medical University (TMU) has been a leader in Taiwan’s healthcare system for over half a century due to its research, teaching excellence, internationalization and outstanding medical service.

Ways to learn

Buy this course

Subscribe & save

Limited access

Choose the best way to learn for you!

$134/one-off payment

$244.99 for one whole year

Automatically renews


Fulfill your current learning needDevelop skills to further your careerSample the course materials
Access to this courseticktick

Access expires 6 Jul 2024

Access to 1,000+ coursescrosstickcross
Learn at your own paceticktickcross
Discuss your learning in commentstickticktick
Certificate when you're eligiblePrinted and digitalDigital onlycross
Continue & Upgrade

Cancel for free anytime

Ways to learn

Choose the best way to learn for you!

Subscribe & save

$244.99 for one whole year

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Digital certificate when you're eligible

Cancel for free anytime

Buy this course

$134/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Printed and digital certificate when you’re eligible

Limited access


Sample the course materials

  • Access expires 6 Jul 2024

Find out more about certificates, Unlimited or buying a course (Upgrades)

Sale price available until 3 June 2024 at 23:59 (UTC). T&Cs apply.

Find out more about certificates, Unlimited or buying a course (Upgrades)

Sale price available until 3 June 2024 at 23:59 (UTC). T&Cs apply.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn

Do you know someone who'd love this course? Tell them about it...