In this step, we will be shown the two ways to initiate a collaboration on Teams with a Dynamics 365 record.

In the next step you’ll have the ‘Enable Teams’ Hands-on Lab for this week where you’ll be tasked with configuring Microsoft Teams and setting up the Dynamics 365 bot within Teams

Join the discussion

Do you or your teams make use of any bots on your communication platforms? Which have you found most useful or valuable?

Use the discussion section below and let us know your thoughts. Try to respond to at least one other post and once you’re happy with your contribution, click the Mark as complete button to check the step off, then you can move to the next step.