This week, we covered the integration possibilities for email enabled by Dynamics 365.

The aim of these integrations is to enable interaction with Dynamics 365 and the Common Data Service within the context that you are already in when the need arises. This is a theme that you will see continuing on in next week’s content.

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How do your teams currently handle standardisation of messages & reports? How have you created workarounds for environments that don’t enable direct integration?

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Use the discussion section below and let us know your thoughts. Once you’re happy with your contribution, click the Mark as complete button to check the step off, then you can move to the next step.