Mapping the stakeholders
- The internal stakeholder group, like it or not, are likely the greatest influence on the data use and future collection. Employees are the ones that work with the data whilst managers are the ones most likely to decide if the data is valuable and if we should continue to collect it. Consider again our North Lanarkshire example, Our internal stakeholders include managers of the IT Systems and managers of the Non Domestic Rates systems and processes. They are interested in the idea of being more efficient and will trade that off against cost. They also have great domain knowledge so will be involved in processes and add value and direction.
- Connected stakeholders could be many groups or individuals not in your organisation but directly related to the use of the data. Connected stakeholders, also called primary stakeholders, are those that have an economic or contractual relationship with the organisation, in health and social care terms the user or patient can be termed a connected stakeholder. In this image even the citizen collecting the data could be considered a connected stakeholder.

Image source: marsdd.com
- External stakeholders, finally we have external stakeholders who we should seek to engage with. In a purely health care setting we may identify the following groups as external stakeholders
- Local Authority/council
- Providers
- Acute trusts
- Patients
- Service users
- Customers
- Suppliers
- Funders
- Quality assessors
- LINk group
- Special interest groups
- Health visitors/school nurses
- Wider public health workforce
- Media
- The Irish Government’s Open Data Strategy identifies 9 distinct groups as external stakeholders.

Image source: stakeholdermap.com
The Power of Data in Health and Social Care

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