Skip main navigation

The challenge of not being able to do your job

Sharna discusses the challenges of not being able to do her job properly
Definitely. That’s how I do feel a lot, because this is what I trained to do. I trained to do assessments and work with people directly, and that is my strength. Whereas now, a lot of the time, I’m just receiving forms written by the professionals who don’t have the assessment skills that I have about people’s care needs. And we’re being advised not to go to the ward as often to kind of minimise any spreading of infection. So I’ll only go to the ward if I have to get more information, which is really difficult for me. Because things do get missed and people go home. And the standard of information that I usually have is different to what we’re getting now.
And that’s not anybody’s fault, it’s they don’t have the time and I don’t think the training to do as thorough job is what I do. And yeah, that causes issues when people are discharged home or to care homes and then we have to try and deal with problems as they arise.

During the crisis many hospital staff and even policy makers in government were rapidly redeployed to work in unfamiliar places, and undertake specialist tasks they didn’t feel trained or equipped to manage. Sometimes this left experienced workers feeling they’d lost their colleagues and support, while others felt out of their depth and concerned they might make mistakes that would lead to harm.

Sharna explains the moral injury caused by being prevented from doing her job as she is used to; no longer being able to complete clinical tasks thoroughly or have meaningful and regular contact with patients.

This article is from the free online

Grief, Loss, and Dying During COVID-19

Created by
FutureLearn - Learning For Life

Our purpose is to transform access to education.

We offer a diverse selection of courses from leading universities and cultural institutions from around the world. These are delivered one step at a time, and are accessible on mobile, tablet and desktop, so you can fit learning around your life.

We believe learning should be an enjoyable, social experience, so our courses offer the opportunity to discuss what you’re learning with others as you go, helping you make fresh discoveries and form new ideas.
You can unlock new opportunities with unlimited access to hundreds of online short courses for a year by subscribing to our Unlimited package. Build your knowledge with top universities and organisations.

Learn more about how FutureLearn is transforming access to education