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The hierarchical perspective

It is essential to categorise the perspectives that are adopted for information systems. In this video learn what they are.

Watch the video and then summarise what you have learned.

It is essential to categorise the perspectives that are adopted for information systems. These are the hierarchical perspective, the functional perspective, and the process perspective. The hierarchical perspective, decision making and activities and organisations occur at different levels. Individuals, have different responsibilities, make different types of decisions, carry out different types of activities.

Having the correct information is important. Essential to the hierarchical perspective is the understanding of operational, tactical, and strategic activities. Operational activities are concerned with the following, concerned with short-term activities, typically those that occur in the immediate term. Operational personnel are focused on performing the day-to-day activities that deliver the firm’s value proposition. Decision making at the operational level is typically highly structured by means of detailed procedures.

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Enterprise Resource Planning in Operations Management

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