Technology's role in business

Watch the video and then summarise what you have learned.

Technology can play several roles in business. One, productivity increases when data processing tasks can be automated. This allows businesses to serve more customers with less resources.

Two, managers make informed decisions when the various metrics of businesses can be tracked and reported on in more meaningful ways.

Three, businesses can use the internet to broaden their markets and reach new customers. Of course, the internet also means increased competition.

Four, technology-based information security and integrity is a significant difference over padlocks on filing cabinets. Digitised information improves our ability to preserve and protect data but also creates new vulnerabilities that must be addressed.

Five, remote desktop and computing abilities create the opportunity for information workers to telecommute.