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What is co-creation in CX?

Dr. Barbara Czyzewska explains the importance of co-creating in CX where customers are part of a staged experience.

Dr. Barbara Czyzewska explains the importance of co-creating in CX where customers are part of a staged experience.

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This content is taken from Glion Institute of Higher Education online course

The Global Luxury Industry: From Heritage to Modern Customer Experiences (CX)

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The Global Luxury Industry: From Heritage to Modern Customer Experiences (CX)

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