Performance management

Performance management is an integrated set of practises and activities for defining, reviewing, providing feedback, and counselling and is now commonly devolved to supervisors.

It is one of the most controversial aspects of management practise, particularly when having to deal with poor performance. And it has one task many managers resent having to undertake.

However, evidence suggests that it can be critical to effective businesses. Different organisations use the PM system for a range of purposes that can include, measuring and recording performance, setting goals, determining salary and/or bonuses, career planning, succession planning, making decisions regarding promotion and termination, communicating the goal and vision of the organisation, giving and receiving performance feedback.