Course: Organisational Behaviour and Leadership Skills

Dunphy & Stace expanded thinking about change by adding an extra dimension to our thinking– the urgency of the change. Their model demonstrates the different approaches to change that are …

A good crisis management plan rests on two distinct principles. The first is that crisis management is not about researching and planning contingencies for every possible crisis that might occur, …

Daniel Goleman, Richard Boyatzis, and Annie McKee detail their six emotional leadership styles in 2002. The theory highlights the strengths and weaknesses of six leadership styles that you can use: …

On the surface, leadership seems to be a relatively simple concept but even though it’s been extensively researched, there is considerable confusion about it. Some of the key questions to …

There are several key distinctions between management and leadership. This was discussed in stage 1. But another way of looking at leadership and management was developed by Mintzberg based on …

The two golden rules with regard to poor performance are, one, to deal with it as soon as possible, and, two, draw up a policy. Draw up a policy. It’s …

Performance management is an integrated set of practises and activities for defining, reviewing, providing feedback, and counselling and is now commonly devolved to supervisors. It is one of the most …

Recent research suggests that the fact is that traditionally motivated workers may not be as applicable to younger workers. The evidence suggests that they are more individualistic. More interested in …

People’s behaviour in an organisation is never easy to understand. It is nearly always complex and common sense, generalisations often fail to explain why people do what they do. Managing …

Motivation is anything that provides direction, intensity, and persistence to behaviour. Motivation comes into play whenever someone chooses an activity or task to engage in, puts forth a certain level …