Skip main navigation

£199.99 £139.99 for one year of Unlimited learning. Offer ends on 28 February 2023 at 23:59 (UTC). T&Cs apply

Find out more

Revolutionary change and disruption

Dunphy & Stace expanded thinking about change by adding an extra dimension to our thinking– the urgency of the change. Their model demonstrates the different approaches to change that are …

Crisis management

A good crisis management plan rests on two distinct principles. The first is that crisis management is not about researching and planning contingencies for every possible crisis that might occur, …

Six emotional leadership styles

Daniel Goleman, Richard Boyatzis, and Annie McKee detail their six emotional leadership styles in 2002. The theory highlights the strengths and weaknesses of six leadership styles that you can use: …

Approaches to leadership

On the surface, leadership seems to be a relatively simple concept but even though it’s been extensively researched, there is considerable confusion about it. Some of the key questions to …

Leadership roles: Management vs leadership

There are several key distinctions between management and leadership. This was discussed in stage 1. But another way of looking at leadership and management was developed by Mintzberg based on …

Dealing with poor performance

The two golden rules with regard to poor performance are, one, to deal with it as soon as possible, and, two, draw up a policy. Draw up a policy. It’s …

Performance management

Performance management is an integrated set of practises and activities for defining, reviewing, providing feedback, and counselling and is now commonly devolved to supervisors. It is one of the most …

Motivating millennials and post-millennials

Recent research suggests that the fact is that traditionally motivated workers may not be as applicable to younger workers. The evidence suggests that they are more individualistic. More interested in …

Organisation behaviour

People’s behaviour in an organisation is never easy to understand. It is nearly always complex and common sense, generalisations often fail to explain why people do what they do. Managing …

Motivating individuals

Motivation is anything that provides direction, intensity, and persistence to behaviour. Motivation comes into play whenever someone chooses an activity or task to engage in, puts forth a certain level …