Effective verbal communication, questioning and listening

You’ve looked at aspects of communication that directly relate to verbal communication, question and listening techniques.

In this video we recap some of the approaches you could look at developing:

• Volume and tone.
• Vocabulary that’s appropriate for the context and your audience.
• Confidence in what you are saying.
• Pace and pauses.
• Getting attention and observing your audience.
• Using different forms of questioning.

Watch and identify

Linda and Zoe summarise the key points about verbal communication. What aspects of verbal communication would you like to particularly concentrate on to improve your communication with young people?