Skip main navigation

New offer! Get 30% off one whole year of Unlimited learning. Subscribe for just £249.99 £174.99. New subscribers only. T&Cs apply

Find out more

Effective verbal communication, questioning and listening

The course co authors, Linda and Zoe summarise the main points.

You’ve looked at aspects of communication that directly relate to verbal communication, question and listening techniques.

In this video we recap some of the approaches you could look at developing:

  • Volume and tone.
  • Vocabulary that’s appropriate for the context and your audience.
  • Confidence in what you are saying.
  • Pace and pauses.
  • Getting attention and observing your audience.
  • Using different forms of questioning.

Watch and identify

Linda and Zoe summarise the key points about verbal communication. What aspects of verbal communication would you like to particularly concentrate on to improve your communication with young people?
This article is from the free online

Volunteering in the Classroom: Communication Skills for STEM Volunteers

Created by
FutureLearn - Learning For Life

Reach your personal and professional goals

Unlock access to hundreds of expert online courses and degrees from top universities and educators to gain accredited qualifications and professional CV-building certificates.

Join over 18 million learners to launch, switch or build upon your career, all at your own pace, across a wide range of topic areas.

Start Learning now