We use cookies to give you a better experience. Carry on browsing if you're happy with this, or read our cookies policy for more information.

Skip main navigation

Introducing the case: the GEO service

Introducing the case: the GEO service
Hi everyone. My name is Leon, and I work as a student assistant at the Geo Service. As you could see in previous video, the Geo Service helps researchers and students with maps, geographical data, and spatial analysis. For this case study, we’d like you to feel part of the Geo Service. And hopefully you can learn something from my experiences. So let me tell you a little bit more about the way we work. Our team has a flat organisational structure. As you know from week one, this means that all team members, including the students’ assistants, have a lot of freedom. This freedom ranges from having flexible working hours, creating your own planning, and choosing an approach that fits you best.
Furthermore, each team member has to be able to work independently on a project. Our team consists of a coordinator, three technical experts, and six students’ assistants. Most of our projects and goals are assigned to one team member, most often a student assistant. As student assistants, you are responsible for managing the task and staying in touch with the customer. When you run into any problems or you can’t find a solution, you can ask a colleague for help. Customer contact is really important after finishing your initial tasks. Is everyone happy with the final results? Are there any questions left that need answers? And is there anything else you could do for them?
So for this case study, imagine that you and another student assistant have just been hired to join the Geo Services team. Congratulations! The technical experts are really busy with projects, and the coordinator is promoting the team and generates new work. He asked you to help him look for new opportunities. This involves a high degree of freedom and responsibility. Your job is to also come up with an idea for a project, motivate the researcher, and lead the project. For example, I heard about a project, How Nuts are the Dutch, a crowd-sourcing project at the University, a study about mental health in the general population with over 13,000 participants.
Please take some time to think about how you would go about managing this. How would you convince your colleagues and your customers that the Geo Services can provide an added value to the project? You could share your ideas in the next step. I’m curious to see what you come up with. Please join the discussion.
In this step, Leon will introduce you to the sixth case study: working as a student assistant at the Geo Service.
Students working at the Geo Service have to show initiative and take responsibility. Find out more by watching the video.
View Leon’s profile on FutureLearn.
This article is from the free online

Becoming a Student Assistant: Teaching and Mentoring

Created by
FutureLearn - Learning For Life

Our purpose is to transform access to education.

We offer a diverse selection of courses from leading universities and cultural institutions from around the world. These are delivered one step at a time, and are accessible on mobile, tablet and desktop, so you can fit learning around your life.

We believe learning should be an enjoyable, social experience, so our courses offer the opportunity to discuss what you’re learning with others as you go, helping you make fresh discoveries and form new ideas.
You can unlock new opportunities with unlimited access to hundreds of online short courses for a year by subscribing to our Unlimited package. Build your knowledge with top universities and organisations.

Learn more about how FutureLearn is transforming access to education