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Introducing the case: the GEO service

Introducing the case: the GEO service
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Hi everyone. My name is Leon, and I work as a student assistant at the Geo Service. As you could see in previous video, the Geo Service helps researchers and students with maps, geographical data, and spatial analysis. For this case study, we’d like you to feel part of the Geo Service. And hopefully you can learn something from my experiences. So let me tell you a little bit more about the way we work. Our team has a flat organisational structure. As you know from week one, this means that all team members, including the students’ assistants, have a lot of freedom. This freedom ranges from having flexible working hours, creating your own planning, and choosing an approach that fits you best.
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Furthermore, each team member has to be able to work independently on a project. Our team consists of a coordinator, three technical experts, and six students’ assistants. Most of our projects and goals are assigned to one team member, most often a student assistant. As student assistants, you are responsible for managing the task and staying in touch with the customer. When you run into any problems or you can’t find a solution, you can ask a colleague for help. Customer contact is really important after finishing your initial tasks. Is everyone happy with the final results? Are there any questions left that need answers? And is there anything else you could do for them?
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So for this case study, imagine that you and another student assistant have just been hired to join the Geo Services team. Congratulations! The technical experts are really busy with projects, and the coordinator is promoting the team and generates new work. He asked you to help him look for new opportunities. This involves a high degree of freedom and responsibility. Your job is to also come up with an idea for a project, motivate the researcher, and lead the project. For example, I heard about a project, How Nuts are the Dutch, a crowd-sourcing project at the University, a study about mental health in the general population with over 13,000 participants.
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Please take some time to think about how you would go about managing this. How would you convince your colleagues and your customers that the Geo Services can provide an added value to the project? You could share your ideas in the next step. I’m curious to see what you come up with. Please join the discussion.
In this step, Leon will introduce you to the sixth case study: working as a student assistant at the Geo Service.
Students working at the Geo Service have to show initiative and take responsibility. Find out more by watching the video.
View Leon’s profile on FutureLearn.
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Becoming a Student Assistant: Teaching and Mentoring

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