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Week 3 review

A summary of what we learned in Week 3.
Congratulations! You have reached the end of Week 3.

What you learned this week

This week, we learned about the importance of inclusivity and accessibility in user research. We learned about universal barriers to access and how they can be used to inform the design of user research sessions.

We also introduced some frameworks and models drawn from psychology and discussed how they can help us to understand users and their needs, behaviours and motivations.

Coming up next week

In Week 4, we will learn different roles in the multidisciplinary team and how user researchers can collaborate effectively with their colleagues.

End of week test

The next step is a short review test on what you learned this week.

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User Research in Government: Developing Further

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FutureLearn - Learning For Life