If I upgrade, can I start a course before the start date?
No. It isn’t possible to start a course before the start date, even if you have upgraded. If you upgrade before the course starts, you will have unlimited access to …
What is upgrading?
On most courses, you’ll see the option to upgrade. When you upgrade, you pay to get: Unlimited access to the course for as long as it exists on FutureLearn Access …
If I join for free, can I upgrade later?
Yes – for courses with a free option, you can upgrade at any point before, during or after the course.
Can I still take courses for free?
Most courses have a ‘join free’ option which will allow you to access the majority of the course materials for its duration plus 14 days.
How long do I get access to a free course for?
If you choose to take a course for free, you’ll have access for the duration of the course plus 14 days, regardless of when you join. For example, when you …
What does unlimited access mean? How long do I get access to a course I’ve paid for?
Unlimited access means you will be able to access all the course materials, including your progress, comments and conversations during the course, online at futurelearn.com, for as long as the …
Courses on FutureLearn run more than once – does paying mean I get unlimited access to all the different runs of a course?
No. Paying for or upgrading a course means you get unlimited access to that specific run of the course.
What does “as long as the course exists on FutureLearn” mean? How will I know if a course will no longer exist on FutureLearn?
FutureLearn offers courses in partnership with a range of organisations, our partners. Our partners create and facilitate courses, and we help with learning design as well as providing the platform …
There’s been an emergency and I can’t finish my free course before it expires, what do I do?
You have a few options: Upgrade your course to gain access – you can do this at a later date to pick up where you left off Wait for the …
What if I change my mind after buying?
To claim a refund, you just need to email us at orders@futurelearn.com with your email address and order number. You can see whether you’re eligible for a refund by reading …
Premium courses don’t have a ‘join free’ option. Why is that?
While the majority of our courses are offered with an option to learn for free, some are only offered on a paid-for basis. These courses are designed for professionals looking …
Category: Upgrading
How much do you charge for shipping?
We don’t charge you anything in addition to the advertised price of our products for shipping. The cost of shipping certificates to you is incorporated into the price of our …
Category: Certificates and Statements, faq, Upgrading
In which currencies do you accept payment?
We accept payments in British pounds (GBP £), United States Dollars (USD $), Euros (EUR €) and Australian Dollars (AUD $). Prices displayed in currencies other than British pounds have been …
Category: Certificates and Statements, faq, Making payment, Upgrading
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