How do other people communicate?
In this step, you will be introduced to Dana Denis-Smith who talks about her personal communication style and her insight into communicating as a business leader. Dana is a business …
Course: Communication and Interpersonal Skills at Work
Ali’s solution
Ali was nervous about a challenging conversation she had to have at work and it didn’t go to plan. What does Jennifer think Ali should do? In the audio exercises …
Why challenging conversations are good
What can you do if you’ve experienced a challenging conversation? Conflicts or challenges at work are almost always due to poor communication. People might send mixed messages, say one thing …