Course: Manage Team Performance

Welcome to Manage Team Performance. We’re delighted to be sharing this learning journey with you. The aim of this course is to give leaders, or emerging leaders, a line of …

There are a number of ways we can strive for good feedback.   Key points to consider are:  Don’t give overly harsh feedback as it’s unhelpful: Effective criticism and constructive areas …

Managers who do not measure performance will be out of touch with their employees’ needs in relation to growth and development. It’s very important to know what your team is …

Feedback Whether you’re a leader or a team member, feedback plays a valuable role in helping employees understand how they are performing and identify areas for improvement. Research has shown …

Let’s now look at a case study which explores a process for identifying areas of improvement with the American airline company, Continental Airlines.  Firstly, it’s important for us to identify …

Fitness is an area where people like to set goals personally to achieve certain health outcomes. Personal trainers often use goal frameworks such as SMART in order to set goals …

At this point, we should consider applying a framework of goal alignment between the organisation and the individual. We should also think about the nature of the goals themselves and …

The SMART framework is useful for creating goals that are concise, realistic, and well-defined. This increases our likelihood of achieving them.  The following graphic explains what the acronym ‘SMART’ represents. …

Coaching involves providing guidance and support to help individuals achieve their full potential.  Managers can use coaching to develop their team members, and we can also incorporate a mixture of …