Empathy mindsets
Empathy and Mindsets Empathy is the first stage of the design thinking process. In this stage we are learning as much as we can about our challenge. As our challenges …
Course: The Design Thinking Toolbox
Empathy Interview
The Interview Guide The empathy interview is one of the best tools we can use to collect information about our challenge. An interview can gather a range of data, and …
Empathy Map
An Empathy map is a tool that can help us in multiple ways – it can prompt questions that we need to ask our users (as the video shows) and …
CASE STUDY: How might we provide expert care to an ageing and changing population?
Case Study 2 Context: In 2020 & 2021 a Masters study was conducted on behalf of the College of Gerontology Nursing New Zealand with the intention to research and propose …
CASE STUDY: Reinvigoration of a town centre
How might the Thames CBD be reimagined into a safe, inviting and thriving area? Context: The Thames Coromandel District Council exists to ensure the communities have a good quality of …
Introduction to the Design Thinking Toolbox
Welcome to the Design Thinking Toolbox I (Aidan Bigham) am a Design Factory New Zealand coach, at the Waikato Institute of Technology (WINTEC), in Hamilton, New Zealand. I facilitate the …