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Nina Garner

NG

I'm in HR at a charity. My main responsibilities are Learning and Development. I believe in a strength-based approach to drive performance through engagement in the pursuit of excellence.

Location UK

Achievements

Activity

  • I did and I did one in relation to the organisation I work in and team.

  • My dream was to be a pathologist, a combination of law and medicine.
    I think my role is about applying the law and caring for others so it's a match of sorts!

  • I wanted to be pathologist, I now run my own events and security company and work for a charity in HR specialising in learning and development.

  • I like getting a fundamental understanding of my team individual strengths and motivations and leverage those so we have an adult to adult working relationship. Once i know they can suck an egg, i'm not going to keep training or watching them do it.

  • All four, conviction hugely important as a start point, if you're not how could anyone else be?

  • Delegation fundamental to development and keeping the employee challenged and progressing. Delegation should be of exciting projects not just the boring day to day the manager can't be bothered to do. Credit and recognition should be given to the delegated not taken by manager!

  • and to remain authentic to yourself building trust.

  • @DrPennyWalters I believe management style needs to be adaptive, theories are great to read and help give us a language to explain what is going on!!

  • @DrPennyWalters Fundamentally Carla's responsibility is to have a running service, in a labour market which it is difficult to recruit staff, this approach will only alienate the workforce where they all could potentially walkout. Whilst her observations may have some validity, she is unlikely to pull her team together to embrace new working practices.

  • Theory X - in the directional stage, when a task is urgent and important. Y when employees learn and are trusted to complete work solo.

  • Brandon/ bureaucratic
    Anita/Democratic
    Kiradesh/ laissez-faire
    Jenny/ Bureaucratic
    Soren - Autocratic -
    Kei/laissez-faire
    Cam /democratic
    Eduardo /autocratic
    Ping /Democratic
    Rafeal/ bureaucratic

  • Autocratic:
    Strength- Total responsibility. If the team need a lot of direction good to use.
    Weakness- Lack of buy-in from the team.

    Bureaucratic:- By the book achievable results easy to measure. If the team need a lot of direction good to use.
    Weakness- lack of input and innovation

    Democratic:
    Strength: Better teamwork, shared...

  • Never asking someone to do something you are unwilling to do yourself.
    Setting smart objectives
    being authentic
    not blaming but learning

  • I would add that leaders do not always have to be at the top of an organisation, leadership skills can be displayed all over and should be recognised, they are the super-engaged who carry the standard and momentum forward of an organisation.

  • Good managers – what is it about these people that you feel made them good managers? Adapted style to suit the person, directed when needed, delegated often, challenged for growth, empathetic, authentic, knowledgable, honest, worked with peoples strengths, human.

    Your experiences with bad managers – similarly, what was it about these people and the...

  • So many skills required to be a good manager, communication, flexible, team player, listener, adaptive, authentic, role model......

  • I've enjoyed this.

  • Nina Garner made a comment

    I liked the action plan and we are currently developing plans to move operations home due to the coronavirus. I liked the ideas explained by others in their plans of dedicated office space, which I have but didn't write. I will need to make sure I keep social interaction going as I can become reclusive which affects my mental health.

  • Access and cost!

  • I use the Google suite and doodle to get times when everyone wants to meet.

  • Team 'virtual meetings', clarity on when you are available and when not, use of shared calendars. Like the idea of a team activity!

  • I use the Kanban method on Trello for individual and team tasks. We also use a networking trello to share information across local charities.

  • Nina Garner made a comment

    Love Trello and SLACK. Where I am now doesn't utilise software but I have introduced the google suite to assist. People do need to zoom/Skype to see and hear each other. Interesting to hear about RIOT

  • I am responsible and complete work by scheduling priorities. I communicate effectively, though this is not easy when other team members do not. An instant messaging service would help such as SLACK. I am realistic with goal setting and can walk away when 'blocked'.

  • Looking forward to finding out more on Kanban, am a trello fan !

  • flexibility (being able to work flexible hours) - work earlier and end earlier if i'd like
    free time (time to do the things you love) - less time commuting
    productivity (finding satisfaction in completing tasks) - more creativity
    social contact (the need to be in contact with other people) - I would join local remote workers groups.

  • That looks lovely, the desk is clearly a defined work area.

  • VPN when working remotely.

  • Have times and stick to them. Don't work too late as you may not sleep and that will impact stress levels.
    She needs to have someone minding the children when she's working.

  • I like the clear division, space and time.
    I was concerned to see a woman working with a baby crawling on the sofa!

  • Distractions are my biggest challenge, so I have created a good home office environment. I do enjoy social contact and in my HR role face to face regular contact with people is essential.

  • The employer must come from trust and output based place. Remote working is less about hours in a seat and completely regarding quality work on time. I can see how managers need to do regular 1:1s and other meetings around the team and individual performance.

  • I'd expect many of the jobs to be IT-based. Cloud-based/VPN technology makes it easier to work remotely.

  • Why is remote working is always equated or justified by having child care? I think that if Lillian can find a good support network, with professional mentors, and doesn't see remote working being the solution to child care costs, she should try it. Social isolation, not having contact with people to learn from may be an issue.

  • Why are you interested in remote working? I would like to have a more creative environment with less staring at a wall with little light.
    What are your motivations to consider remote working? More creative work.
    What particular challenge could remote working solve for you? Difficulties around certain people!

  • I have the option of working from home on occasion but prefer the office environment. My home office is a great and defined workspace. I am more productive when producing large pieces of work as there are not the usual distractions.

  • It is, as long as it is not a substitution for childcare!

  • Why are you interested in remote working? More headspace to create interesting thought pieces
    What are your motivations to consider remote working? Distractions and bad working environment
    What particular challenge could remote working solve for you? Desk space!!

  • With better work-life balance and the empowerment of choice, I would assume productivity would improve.

  • Hi, I'm Nina, I work in the HR department as a Learning and Development Specialist and trainer in the third sector. I'm keen to understand more around remote working due to our spread out teams.

  • I agree with Mary, I think proactive steps should have been taken to forsee both situations and have contingencies in place. Workplaces wait until people are stressed then take action rather than having a proactive approach.

  • Lead by example, not be overpowering and dictatorial!

  • 1. What concerns and question might Karl have on returning to work? What about things he might be looking forward to?
    Security of job, new faces, training opportunities, new projects, division of work!

  • Long term absence due to stress!

  • People hardly ever take a lunch break and mainly eat at their desk. It would be great to have lunch together initiative, move to a different area etc. I work for a charity where there is no space, no cash initiatives to invest. Changes would need to come from within.

  • Check when you send emails, leave messages, what are those timings conveying?

  • “It is tempting to take a parental approach and try to ‘look after’ our teams, but the real power lies in empowering everyone to take accountability for our own Well-being.” I like this quote, too often an adult-child relationship can develop and this neither empowers nor helps the employee become resilient etc.

  • In my role I promote, Values/principles, Social/collective and Personal growth

  • Accommodating when the managers are avoiding or competing!

  • Conflict is often ignored in the early stages where early intervention can de-escalate the situation. Often , managers are not skilled or equipped to intervene early enough and turn a blind eye.

  • I find it's often the preparation that gets overlooked. It's so important for all parties to have time to prepare and understand the agenda of the time there.

  • In many organisations, pay reward is still linked to the annual appraisal, but this should be linked to the years' performance not a moment in time. It is also interesting that organisations should be open to appraisals being challenged and questioned. I have experienced anonymous 360 statements being taken as fact when they are opinion.

  • What has the manager done differently in this case? Apologised, seen the staff member doesn't know what to do.

    Did his reaction match with any of the ideas you discussed in the previous step? Yes

    What do you think the effect of this different approach would be on the employee, the team and the customers? Inspired confidence in brand treating employees...

  • When would you have addressed the issue? As the manager was unaware of other errors that would need investigating.

    What steps would you have taken to improve performance? Check learning that person din know how to make the range of drinks, that they had support when the shop was busy so not overwhelmed when doing new task

    What language would you have...

  • The new staff member could have been better trained. Conversations are not in the public space with one person in authority bullying another.

  • The manager's reaction was terrible, belittling staff in front of customers. The staff member could have been poorly trained if they have made the errors without support or feedback. A lesson in how not to do it!

  • My manager had regular check-ins with me setting me SMART objectives that challenged but didn't overload me. She saw potential and coached me out of my comfort zone.
    The poor manager set objectives that were not measurable or relevant. Conversations were often cancelled. Performance reviews were irrelevant to progression or pay.

  • Collaboration, connectivity and belonging to achieve purpose.

  • Coaching section very useful, plus the list of other L&D options such as hackathons...

  • Karim needs to spend some time upskilling in the technical changes, this should be done on the job.
    I would look to see if the reason he wants to change department is due to boredom as he's become a steady hand with little challenge. I would look to him mentoring/coaching someone in the team as well as shadowing in a new department as his move to a different...

  • Anika - bite-size learning with peer support directive approach
    Karim - shadowing
    May - coaching/mentoring - External senior forum events/roundtables

  • I recently completed my Level 5 Diploma - the classroom setting was a good break away from the day to day routine of work and class discussion was interesting with my peer group from different organisations.
    The learning material pointed me in directions to find my own research material and interests.
    The tutor was challenging due to his lack of...

  • I prefer a blended approach with the 70-20-10 ration in mind. The 70-20-10 Model for Learning and Development is a commonly used formula within the training profession to describe the optimal sources of learning by successful managers. It holds that individuals obtain 70 per cent of their knowledge from job-related experiences, 20 per cent from interactions...

  • I realised that my 'modern' take was not 'out-there' but standard practice in progressive organisations that were coaching in style rather than directional (at time dictatorial)

  • In my last role, I created tailor-made inductions so people had the meetings and training they needed to get up and running with regular touch points to ensure people felt belonging, having the opportunity to raise issues with someone outside of the direct line management stream.

  • I would say non-existent in reality. There were multiple meetings but very little on how systems work etc. I've had to muddle through and self learn.

  • Unconscious bias - we need to be aware at all times, not only in recruitment but also in the day to day of the organisation.

  • I think job descriptions work at the recruitment phase but are seen as static documents and are not adapted as dynamic documents as the role evolves. This is often to benefit the organisation financially and not the person who may well be operating at a higher level than the JD.

  • Office administrative assistant: minimum 5 GCSEs required. - OK

    Customer service advisor: must have 2-3 years experience.- Not ok, the experience of what? - better to ask for required skills

    Fashion retail sales assistant required: aged 18-25 years. - Discrimination

    Trainee recruitment consultant: must be a recent graduate. - why? could they have the...

  • Do a job analysis and job requirement before recruiting like for like, don't swerve from the objectives of the recruitment because someone is 'nice'

  • Focus on team and attitude, bringing a complementary skill set to the team.

  • Political and economic vastly affect the organisation being in Social Care and receiving ever squeezed funding from local authorities.

  • I understand that each individual may need a different style for them to achieve their potential.

  • I'm confident in the directional and facilitating, in the delegating I can find it difficult not to over check-in!

  • My best manager adapted her style to the person she was managing, for example, I required a fewer hands-on more autonomous style, whilst my colleague wanted a more formal directed approach. She achieved great results from her team. The worst I had was either micromanaging one moment and then no feedback.