Lisa Harris

Lisa Harris

Director of Digital Learning @UofEBusiness @UniofExeter. I champion Digital Literacies, Social Learning, Open Access & MOOCs. #PFHEA #JISCsocial50 #Innovator #Disruptor

Location @lisaharris

Activity

  • @AnnieStacey thanks for contributing to a great discussion (stretching back across cohorts!) which highlights just how diverse the perspectives on a single issue can be, with supporting evidence provided for both viewpoints. There is rarely a single "correct answer"...

  • @OliverThorpe I was about to reply to your post saying yes, I agree, but the key phrase in your post is "should come naturally". Then I read @MinhHienNguyen 's reply which highlighted a number of reasons why what people "should" do, and what they "actually" do, can be very different!

  • @LisaVrensen that's a fascinating article!

  • Thank you for all the comments about trends towards flexible work location - most of you seem quite in agreement on the benefits of this! A couple of studies have been mentioned which suggest growing acceptance/preference for WFH, but they are both pre-pandemic. Has anyone managed to find any more recent studies in this area for comparison purposes?

  • Great post @MuniraDevey, thank you - this is a very important area (and one with fantastic graduate employment opportunities). What's not very clear from the article you've referenced is the issue of compliance. More reporting is fine, and many countries are now raising their game in this respect, but how does the policing work? What are the penalties for...

  • @MuniraDevey that's a great example, thank you. It's good to see that the simple introduction of video calls was able to get around some of the bureaucracy clogging up the system, which is particularly frustrating in a healthcare setting. Though I expect some people complained that it was "only" online! What are the waiting lists looking like now?

  • Thanks @DylanBouwer - this document is very interesting. I like the way it's focused on monitoring and evaluation, which is one way of helping to "get beneath the hype" (often this type of document is long on ideas, but short on practical implementation) and the list of new job descriptions is useful too. In the UK, various governments have tried to tackle the...

  • @MuniraDevey that is so true!

  • @MuniraDevey that's good to read! You'll like week 4 then, where we focus on "Smart Cities" (the subject of the assessed poster task)

  • Thanks for all the great examples from all over the world - it’s quite inspiring to read about all the energy and positive change taking place.

  • @DominikaŠuľanová welcome! I hope you enjoy the course.

  • @JoshuaLutwyche a great post. You’ve usefully highlighted both the opportunities offered by hybrid working and the challenges, evidenced it with a useful article, and made a valid comparison with a previous section of the course. In a nutshell hybrid working offers more options but also generates more competition!

  • @IsabelStanding @JackGriffiths @MillieGraves great discussion - an excellent example of “digging beneath the surface” to consider alternative (and sometimes surprising) factors which influence working from home.

  • Some great discussions here about changing attitudes on work and retirement, and the increasing flexibility offered by technology. I’m still seeing lots of generalisations though, for example an assumption that older people want/expect/need to do less….that may well be the case for many people, but there is also evidence that older people can become MORE...

  • Beware of generalisations such as “old people can’t…” or “young people can…”
    And there is a heavy dose of irony in the statement by Douglas Adams!
    It’s important to “dig beneath the surface” rather than accept headlines without questioning them, as the work discussed in this section shows. For example, being an accomplished navigator of various pieces of...

  • It's good to see that a number of you are up to date with the module activities and have already posted detailed and thoughtful "end of MOOC" summaries. A common theme seems to be enthusiasm about the value of professional uses of LinkedIn and other relevant social media in "standing out from the crowd" in the job market. This is not something that can be...

  • @DominicLodge that's very interesting. As an outsider, there do seem to be some obvious benefits that are not currently being taken advantage of. Maybe a little bit of denial??!! Is there not competition from more agile newcomers to the industry who work very differently?

  • @KarinEngdahl very interesting - is this product already in use, or still in development? A whole new level of accuracy, literally! There could be all sorts of useful applications (in terms of real time traffic management for example)

  • @GracieRoberts Interesting points. There's much more along these lines next week when we will examine "smart cities".

  • @TessaChallis @GracieRoberts Great discussion, thank you. I'm going to "pin" it an an example of good practice to others.

  • @EmilyH @CAMILAREYES excellent discussion. And (despite concern expressed during the worst of the pandemic) currently we are not hearing much about how to deal with this, with the world's attention focused on war and economic crisis.

  • @SarahRadin @CasperB very good points. We do tend to assume when being sceptical of anything new, that the system it could replace was somehow perfect. Of course that is unlikely to be the case :-)

  • @TobyPattinson great post. Making comparisons with historical examples is a very useful approach (bearing in mind the massive social upheaval that was involved, and that hindsight is a wonderful thing!)

  • @MaxBradley @CAMILAREYES - good discussion. It's a tricky one isn't it? Testing then improving a prototype based on the experience of using it is a common approach, but obviously risks errors. Waiting for something to be perfect first means it is unlikely to ever happen. But lives could be at stake. No easy answer...

  • @IsabelStanding I'm glad you enjoyed it, and keeping a log is a great idea - and very useful to draw on for your end of module reflection.

  • @ConorHickman exactly, great comment! As Kaitlin says "reality just takes longer and doesn't look so cool".

  • @BenjaminThorn thanks for the detailed summary. You should definitely check out Prof Mark Thompson's groundbreaking work in the digitalisation of public services: https://exeterindex.org/author/mark/

  • @AbbieGoffin it's good to see that you obtained value from participating in a specific comment thread that was inspired by the VISTA example. That's exactly what you should all be aiming for with your comments - prompting further debate or discussion that all participants can collectively benefit from.

  • @CamilleMeaney thank you - very interesting - it's good to see that key roles like this are offering the flexibility of working from home.

  • #excellent :-)

  • @charlieCamber indeed - you've highlighted a critical point.

  • @IsabelStanding thanks for the excellent (if very long!) post. Great idea to relate your observations to theories of creative destruction. Do you have a reference for this that others could check out who might not have come across it before?

  • @WynneElvira thanks for a great post, you're spot on!

  • Welcome @OliverMedzinskii - that is indeed a challenge :-) You will find the blogpost by Prof Alan Brown that I recommended very useful in progressing that particular interest.

  • Welcome @HaileyBrown I like to see a positive attitude! I hope you enjoy the module and that it can add some new perspectives to your Business Analytics course.

  • Welcome @JoshuaLutwyche - I hope you enjoy the module. It would be great if your reading and research for this module can come up with new insights that would benefit your company.

  • Welcome @DylanBouwer - each time I check these introductions I find someone with a new country of origin! I hope you enjoy the module.

  • Hi @HosamAhmed - I hope you will enjoy the module. It would be great if you could share more through the module of your insights into working in a family business, and how it is dealing with the opportunities and challenges of the digital economy.

  • Hi @AbbieGoffin - I hope you enjoy the module! There are plenty of opportunities for you to contribute to discussions in a safe environment.

  • Welcome @IsabelStanding I hope you enjoy the module! It sounds like you have lots of relevant experiences to draw upon.

  • Welcome @CamilleMeaney thanks for including your father’s changed work arrangements as an example of the consequences of digital change! May I ask what type of role he has?

  • @JoeNorman that’s a fantastic example, thanks for sharing it. I love the ending where he’s inspired to learn to ride!

  • Welcome @WynneElvira - it's fine to be both terrified and excited :-) I hope you enjoy the module and make the most of the opportunity to build your networks beyond the course itself.

  • Welcome @TanyaBhugaloo - I should have read your post before I replied to Nicolina above :-) So I'll repeat - it's great to see so many of you choosing this module from different exchange programmes. Please do take advantage of the opportunity to build your networks and keep in touch with people from all over the world, beyond the module itself. The "in...

  • Welcome @NicolinaHonkanen - it's great to see so many of you choosing this module from different exchange programmes. Please do take advantage of the opportunity to build your networks and keep in touch with people from all over the world, beyond the module itself. The "in person" opportunities will become more limited beyond this semester, and time will pass...

  • Welcome @JoeNorman - I think you will find a lot of the module content chimes with the principles of liberal arts :-) Also we strongly encourage students to meet up in person and form study groups to work together, extend your networks etc.

  • Welcome @HananTsabitah - I hope you enjoy the module and find it useful! It will also be great to hear more from you and your colleagues about the progress of digital change in Indonesia.

  • Welcome @MinnieKeung - I hope you enjoy the module and I'm glad you are finding the flexibility useful!

  • Welcome @TommasoGalimberti - during the module it would be great to hear a bit about what you've learned from your placement of how financial services are changing, and what this means for recruitment and career development.

  • Welcome @JiveshDhawan and I hope you enjoy the module. It's an opportunity to explore how we can use digital technologies to "do things differently" rather than just automate existing inefficient/outdated practices (as was the case with many "emergency online pivots" in the early days of the pandemic.)

  • @VincentPels @BenjaminThorn this is a great discussion of your own experiences of the "pros and cons" of working and learning online. You will find Prof Alan Brown's blogpost on this topic useful (see week 2 real time session notes) https://alanwbrown.com/dispatches/dispatch-096/

  • Welcome @KarinEngdahl - I hope you enjoy the module! It's a great opportunity to bring together people from a wide variety of experiences and backgrounds to learn from each other.

  • Welcome @MarliPrins - I hope you enjoy the module! The pandemic has greatly accelerated digital change that was already underway in many contexts. The important thing now is for us to learn the lessons from success and failure in order to move forward in positive ways.

  • @HannahKingerlee that's a great example, thank you. I will use it to try and encourage more people to be active in real time sessions!

  • @MajaSpeck @MasatakaAshikawa you've started a great discussion, highlighting some of the benefits and challenges of learning and working online. You will find the article by Alan Brown that we're using in the week 2 webinars useful in extending this debate.

  • @SophiaSolovieva it's mind blowing isn't it? Thanks for your comment which nicely illustrates the approach we encourage everyone to take - namely carrying out further research into an area that interests them, and then sharing the findings for others to contribute to.

  • @SarahRadin welcome to the course! You probably find it quite different to many Data Science modules but hopefully in a good way :-)

  • Welcome @HannahKingerlee - it's good to see your obvious enthusiasm and I hope you enjoy participating in this course :-)

  • Welcome to the course @GianmarcoCarrà - you are quite correct about the growing importance of "soft skills" to the world of work, and it is a key focus for us on this module.

  • Welcome Henry - I hope you enjoy the module. There are indeed some great job titles to be found these days. One of my favourites is "Head of Mischief" :-) Has anyone else come across any good examples of new job titles to share?

  • Welcome Cara! You and your Penryn colleagues are proof of the value that digital technologies can add. There are many practical challenges in offering a traditional "in person" course across several campuses, but this approach "levels the playing field" for everyone. And even more value comes from opening it up for people across the world to contribute too.

  • @VanshRawtani @SophiaSolovieva this is a great discussion, thank you! You've highlighted a number of challenges with Amazon Go. Taking a critical approach like this is exactly what we are asking you to do. With regard to the point about technology replacing jobs, you will see a number of historical examples through the course that show this is always the case,...

  • Morning Finley, thanks for the introduction. I hope you enjoy the course - one of the few positives of the pandemic is how much innovation took place, and our key challenge now is to sustain and build upon it.

  • Morning Ben, thanks for the detailed introduction. It sounds like you will enjoy the course, where our focus is very much upon the implications of digital technologies for how we live, work and learn.

  • Welcome Angel! I hope you enjoy the module - you will certainly find it is quite a change from Maths or Economics :-)

  • @NasirSharif @LavVatsa good points - you might be interested to track progress of this initiative reported on the BBC today: https://www.bbc.co.uk/news/business-61570021

  • @MarianneOwen glad you enjoyed it! This 2 week course is a broad overview of the digital landscape, in the remainder of the module we will focus on specific aspects in more detail. But one of the key messages is the need for adaptability - success is less about learning the detail of any one aspect (which is unlikely to be current for long!) than it is about...

  • @AngelDaniel agreed, but (playing devil's advocate here!) it can also be argued that automation of CV processing means that documents which don't hit the "right" keywords in the first 8 seconds never make it to the next (human) stage...in some respects this is inevitable given the volume of applications that many companies receive.

  • @LavVatsa Exactly! We are already seeing this I believe. Companies also benefit as they can draw from a wider pool of applicants, maintain employee motivation and reduce staff turnover. Later in the module we will examine a case study of Simply Business which is a great example of what's now possible with the right leadership.

  • @JodiePhillips that's good to know :-)

  • @LavVatsa @AngelDaniel agreed - it seems a "no brainer" doesn't it? Some companies (Twitter is one famous example) have said publicly that remote working can continue indefinitely, but others (including a well known bank that I won't name!) have summoned staff back to the office like naughty children. Many are taking a flexible "middle ground", others are...

  • @LavVatsa @AngelDaniel glad you enjoyed the videos. It was interesting when I did those interviews, how similar the answers were from the 3 of them, though they had not met beforehand, and came from very different industry backgrounds. Essential viewing to prepare for the contemporary workplace!

  • @WenxuanRen very good points. It would be a real shame to spend a whole year at university without knowing what your colleagues look like! I strongly encourage people to use the technology to help expand and deepen your connections, in whatever way you find useful/practical. This could mean setting up in person meetings, or meetings with some people online and...

  • @MoyaoHan thanks for adding this interesting example. Be careful though, about generalisations relating to age. Saying that "older people are bad with technology" is a bit like saying "everyone is now online" - if you dig a bit deeper, actually it's more complicated. Lots of young people (including some students!) also struggle with technology, some of the...

  • @LavVatsa thanks for providing specific evidence from your own experience of how much is changing. The article is very interesting, because it confirms a key message of this course, that much was already changing in this area pre-pandemic. It would be useful to see a recent review if anyone would like to locate and share one to compare?

  • @AbimbolaAdeleye very good points. And within single countries/regions there can be great variation too (for example Nigeria also has an impressive record in digital entrepreneurship) . This demonstrates how important it is to dig beneath over-simplistic headlines.

  • @LavVatsa Thanks for reminding us of these useful examples of AI that have already become so normalised that we often cease to notice them! You rightly note the positive potential of such developments, which we hear less about than the "scare stories".

  • Thanks for your very useful and thoughtful response. The article you've referenced provides a detailed analysis of employment changes across 3 countries. As you rightly note, it goes beyond simplistic headlines relating to the future of work and acknowledges the impact on individuals and the need for lifelong learning. The applied approach is definitely...

  • @JingLiu very true. That is a key aspect to this module, taking care to consider a range of perspectives on an issue (and reconciling them where possible) - there are no "black and white" answers.

  • @ReshmiRajeshKalyankumar thanks for sharing the NYT article. It provides a great link between the themes of the MOOC, and the more specific topics that we will now be moving onto for the rest of the module. It illustrates one of the key points I keep emphasising to you all - that there is no "one right answer". It's not about anything being simply "online" OR...

  • @ShashankKotmire great post. You might be interested in finding out more about One Young World which brings together young people wanting to make the world a better place: https://www.oneyoungworld.com/attend-summit There are many similar organisations around the world, though this is probably one of the biggest. Does anyone have any experience of this kind of...

  • @ThamsanqaMtizira-Nondo apologies for my very late reply, but I am very glad to see that you found it useful :-)

  • @YudiWu Very good points. There's a lot to unpack in what you've said here. It is certainly hard to get people to change if they stand to benefit from maintaining the existing system. Prioritising the "greater good" over individual success is (sadly) not very common. Many high profile entrepreneurs have a very mixed record in this area - Bill Gates is another...

  • @NandaKumarVishvanathan good points, the important thing is having a mindset that accepts the need for ongoing learning. Did you find using this digital classroom challenging? If so, in what ways, and how did you overcome them? What do others think about this? These are good questions to think about for your end of module reflections.

  • @RachaelCawker oooooh, so it's never students who want to stick with the old ways then? :-)

  • @RachaelCawker @ImogenMcCullough great discussion, which nicely illustrates how the answer to so many of these issues in the digital economy is "it depends" :-) Some people and some jobs will be more suited to home working, some to office working, some to a combination of both (which might itself change over time!). But it's great that we increasingly have...

  • @MilesLott good points. The technology is a tool, which as you say, has greatly improved in terms of useability and availability over the past few years. I can remember when online banks were regarded as "low status" (usually by traditional banks, who soon came to regret ignoring the new competition!)

  • @SarahFairbairn @PENGCHENGYAN and of course there is the inspirational Sir David Attenborough, now 95: https://en.wikipedia.org/wiki/David_Attenborough

  • @AndreasTaffetsauffer thanks for posting - what a depressing article though :-( It would be interesting to see if anyone has any direct experience to share of working for such organisations, or how demand/supply has changed (for better or worse) during the pandemic?

  • @AmeliaNunn @MianAtharSaeed @AdamBannister @AmeliaPreston this is a great discussion with a range of viewpoints and further resources shared. Exactly what is required :-) Later in the module we have a whole week on "digital differences" and the related ethical issues around unequal access to (and use of) digital technologies, so you may wish to re-visit and...

  • @MohammadAliRahimiFardKashani that's a great example (but a very sad one for you!) It confirms the key focus of the module - that technology itself is only the starting point in resolving problems...people and process tend to get in the way...so just because something is possible doesn't mean it will naturally happen.

  • @ZihaoGuo Yes exactly! We are seeing this right now with the uneven covid vaccine roll outs around the world aren't we: https://www.theguardian.com/politics/2021/dec/20/global-covid-vaccination-failure-will-harm-britain-gordon-brown-warns
    This article suggests that wealthy countries are more likely to help out others if they too will benefit in some way from...

  • @SarahFairbairn what a fabulous example, the commitment to success really shines through. It puts many so-called "developed" countries to shame. It's interesting that technologies like mobile payments are getting very rapid adoption in countries that are not weighed down by the inertia of established payment infrastructures. Is there anyone on this course...

  • @ElenaMathieu that's a very interesting article - thanks for sharing it. I'm sure it will inspire many different reactions!

  • @AayushShah - spot on, you've raised very interesting questions and I'm glad you like the photo! Don't forget the re-purposing aspect though (defibrillator = a medical device to treat heart attacks. Positioned in remote areas like this for use when an ambulance might be an hour or more away)

  • @PENGCHENGYAN that's a great example where this course enables to compare similar innovations in different parts of the world, based on learning lessons from the early adopters (China, in this case). I'm interested to know if you referring to "extra" levels of theft in these circumstances, as theft has always been a concern for shopkeepers?

  • Welcome @BOJINGSHANG - I see you've made a number of contributions already. I hope you enjoy the course!

  • @AdamBannister @AayushShah good to see that collaborations are starting to take place :-)

  • Hi Aayush, one of the great things about this course is that we have participants contributing from all over the world. There is plenty that so-called "developed" countries can learn from examples from "developing" ones!

  • Hi Saeed, well done on getting going with this course so quickly! I hope you enjoy it and find it useful.