Mariana Santos

Mariana Santos

Born in Sao Paulo, Brazil, with passion, creativity, and enthusiasm, Mari is part of the EXCEPTional team.
This means: we are here to make people create a better future today, together.

Location Utrecht, Netherlands, NL


  • @RemyBourganel The framework is actually to realize full analysis in system behavior, to highlight opportunities of impact, and how to make a change in that system, independent of the context and ambition.

    If the question is more about, how to tackle the impact on the short on the long term, with large ambition and difficult context, in that case, the...

  • Hi @DanielArdila soon we will back to live sessions :)
    thanks for the feedback

  • Hi @LeonardoSampieri thanks for your feedback. I don't think that the focus is to criticize any of the previous sustainability definitions, we came to sum and add extra tools to sustainability experts. So think about the SiD definition as an extra definition, not the ultimate, has no wrong or write on it, what we bring is the perspective that holds all the...

  • @RicardoGZ trying to explain using the holistic view (you'll see other system analysis forward on the course). when you zoom out from a system perspective, you'll found out that systems are composed of another system, creating a network - a system inside of another system, inside of another system, connecting everything and creating boundaries within this...

  • @RebeccaWoywod we're reporting these small issues because we want the experience here to be complete. No worries about your assignment, we check weekly and grade exercises from the students, but if you by any chance have some issue, please don't hesitate to contact me!

  • thanks for the feedback. I'll check this with the team!

  • @MichelleC if you haven't accessed the open course yet, please do.. there you'll have more exercises

  • @ReneeH Yes, you can create all elements and after group them as "the main topic". ELSI is a tool that if you want to get very accurate results, you should give at least 3 interactions on the stack. e.g. group all elements of energy as "renewable energy" if they belong to a similar main group. hope this helped you,

  • @WoutervanNoort Create and define how far the system can go, and designing clear boundaries to analyse that system, give us a holistic understanding of its component and connections, and knowledge in how to help that system to sustain and being resilient (able to bounce back for unexpected disturbances) towards your final goal in a long-term run.

  • @WoutervanNoort in the introduction of the definition this can sound quite confusing, but as soon as you get familiar with the SiD methodology/vocabulary everything becomes crystal clear. But as a spoiler: Your system (as pointed in the toothbrush exercise video) can be everything or anything. It is scalable and adaptable to the analysis that you need, so when...

  • One more to the count! Welcome, Cesar, and is always nice to see a Brazilian Colleague over here searching for ways to help our beautiful country.

  • @KShue yes, can be. can be also self-governance in means that don't rely on external decisions.

  • @KShue it depends on what are you trying to scan using the Elsi stack. Maybe start with something that is clear to you, for example, a cup of the coffee bough in a coffee shop.
    what do you need to do for the coffee? water, grains (the grains are planted where and using what kind of technique?), heat (to the water) electricity (if it's from a machine), a cup....

  • @KShue the video is on the link =)

  • @KShue this can also be related to the adaptability of the system, something on the network parameters.

  • @DoraHietavirta have you founded?

  • @BusisiweAlant probably yes.

  • Hi @JennyMushiringaniMonjero nice to have you on board! hope that you can gain the knowledge that you need to create the changes!

  • @alancrawford indeed, minimise disruption.

  • Hi @IvanDarioSolano this course is about the theory (more introduction) we do have the book, where you can read and learn by yourself but we do offer professional in-depth course here as well (the expert track) there, with this introduction information, you'll learn the process and application of sid and system thinking in business, projects and etc). If you...

  • hop on board of this train @IvanDarioSolano hope this course in system thinking using SiD can help you to gain the knowledge to push you to learn even more.

  • amazing to hear what you're doing over there @GustavoPrista hope this little course can bring you meaningful insights!

  • I ll check, thanks for let me know

  • HI @SarahGiles what's not clear? when you mean the other aspects you refer to the network parameters or the RAH?

  • true!

  • So returning to the question: the goal is to turn our planet sustainable? yes.
    How creating these boundaries within a system help us to turn our planet sustainable?
    By having systems inside boundaries in different scales and ensuring that inside of those boundaries adopted the system covers every single aspect of being sustainable (harmonic, resilient, and...

  • @BlazZabukovec this is a normal "issue" that people point to. The goal is to make our planet sustainable: yes. So, how can the definition ignore or exclude an important factor? Fairily simple (but is although a crazy explanation haha)
    Think about the sun to the earth as a font of energy. The sun is not on the earth, but still providing sunlight, to help us to...

  • @alancrawford when we tackle the boundaries of the system is to truly minimize external factors. Why? To act, efficiently and turn that system into an autonomous, resilient, and harmonious system, future-proof and long-term positive impact within the system. To turn this system sustainable is important to create these boundaries that will allow you to control...

  • Hi @YvonneBaas, we do have quizzes but this week because is a lot of content, we prefer to add later on, so you'll have more "experience" on the subject on the SiD lens. If you have any particular questions, drop me a message =)

  • Exactly. Be sustainable is the new cool.. needs to stop =/

  • Have you ever thought about sustainable objects like this? Leave a comment if this video diverges from your vision of a sustainable object and why.
    looking forward to reading some cases =)

  • Hi, @RajshekharInglay very excited to see how someone with your years of experience is looking to shift the mindset, in turn, the industry more sustainable!

  • Welcome on board @ReneeH and we are excited to see how this course helps you so far and what do you think about the Sid Framework!

  • Last step of these modules of our expert track.
    Don't forget to leave your comment in how you think the course helps you and if observed, where and how we can improve the content, and keep transforming people along the way!

    see you at the next course!

  • HI @VeronikaStarell indeed. In this case, SiD (systems thinking) can help on the stakeholder level to create clear boundaries and relationship between parts and improving the life quality of all individuals (reduce stress and improve the feeling of belong - social/cultural level).

  • Hi @ReinholdLutz this course is step 1 of the expert track. on the second one you ll tackle the practice and how to really apply SiD in projects, from planning to solution =)

  • @AnneVSL the point of the digital is: "it is really sustainable?" Loads of companies those days goes digital without analyze the factor Big Servers working 24/7 and all other technological "prints"

  • Practicing ELSI is the better (if not the only) way to really understand the spectrum that this framework can cover.
    Hope that this week could clarify some techniques and how the framework is built so far.

  • It's good to hear that @SarahGiles SiD, at the core of the framework, includes the "looping" aspects put aside in other sustainability-oriented system thinking frameworks. The people, planet profit framework, don't focus on specific aspects like happiness, health, and microelements like ecology and materials as separate things, and in SiD, there is the...

  • Exactly that's the point when you touch the sustainability related to the object instead of system :)

  • Different backgrounds and experiences can give us a different point of view. has no Right or Wrong in this place.
    Take this introductory discussion as a moment to create connections and exchange insights!

  • Hi Alan, nice to have you here! hope that you enjoy the course.
    This is an introduction to systems thinking via the lens of SiD, which is a framework to Systems thinking but can be named originally systemic sustainability framework. Because of the complexity of therms, we do call the course Systems thinking, since the synergy of content is all over the...

  • @alancrawford Sid is an integrated sustainability tool for systems thinking. The difference compared to other frameworks that you can find (such canvas or such) is that comparing with others (people, profit, planet stack for example) few important aspects are leaving at the side, and on SiD we work to covers the full spectrum, becoming a more complete tool to...

  • Keep going guys! and please, share your feedback with us! this is important for us to improve this and other courses!

  • Hi John, thanks for joining this course! Is very nice that people start to talk about sustainability in the healthcare sector. You'll found out later on that on this specific framework, Health is on the top of everything, together with happiness. hope that you enjoy it!

  • this is what we aim for! good job!

  • Mariana Santos made a comment

    Hey you, nice to have you here!
    We from Except Academy value your opinion and background.
    Is important for us to see who is doing the course, what do you think, why you are here, etc.
    This helps us to calibrate exercises and content, and refine the existing content to keep spreading our message around.
    Not happy so far?
    Please drop me a message at...

  • Nice to have you here @LudwigNanawar hope that you gain this overall knowledge that you are searching for to add to your skills! looking forward hear your opinion =)

  • @SJones this course is part 3 of a bundle. So if you miss them maybe you should to have a look. is a lot of valuable information there :)

  • At this point probably you're familiar with the whole set of investigations that we do with the SiD Framework. if you start topdown you have a system, network, and object, from the bottom up object, network, and system. We often (but this is not mandatory) analyze first the object, you'll come up with some indicators on the object level then you'll need to...

  • sure @DoraHietavirta thanks for the feedback! if you see some other improvements do not hesitate to drop me a message on Linkedin! ;)

  • Hi James, nice to see you here!! hows is the course so far?

  • @DoraHietavirta nice to see your here!!!

  • @SJones Hi. maybe the others are a bit late on the track hehe. If still remaining questions, please drop me a message!

  • Mariana Santos made a comment

    Hello everyone!

    I am from Brazil and I left the beautiful city of São Paulo to come to the Netherlands.

    At first, to implement changes in the consumer goods sector and promotional campaigns, to reduce waste and touch the foundations of the circular economy in a big brewery. After a while, I came together with Except to spread the systemic approach...

  • HI, @MichelSmiers I give some inputs there, if want some extra feedback or repeat the exercises again sent the copy to but is looking great so far!

  • @AnnettevanHusen the SiD framework is fully open to adding or used combined with other tools that suit better to you. But I would say for you not to give up on the Elsi because is totally possible to do the analysis using the stack, just need practice and a co-creation session works even better! prove of this: in all except projects (without exception -haha)...

  • start with an object, then you'll see the uncovered parts and get to refine your point of view, ll turn less complex afterward. trust me! =)

  • @JanMole a green roof can be a solution or a problem. and this is basically what you'll figure out how to solve using Elsi. You'll identify needs and opportunities (such as use the green roof to cool down or water filtrate but need to consider the ecosystem and bees/insects is part of them, but still possible to avoid with the right kind of plants on the...

  • waiting for approval @MichelSmiers

  • @ElhamSeddigh lol haha good point! but also, for us still a good way to put some seniority on it.

  • Hey @YeSheng we have a deep module either on the book or on the professional course of theory in depht!

  • @AndrewMcIlhatton loved the reference!

  • thanks for share @StefanieWegner

  • good find! I agree with you, we get often on this of "sustainable this and that and this is more sustainable than that" but we need to be aware until each point this is true. often isn't. We see the digital case, everyone stops to print because they believe that paper and trees are the only sustainable issue to solve, but they forgot about the enormous serves...

  • @BenedictFurness thanks for this reading! love to see that you are really creating a positive impact! hope that Sid Can help you to improve this process!

  • Nice to have you here @MokshithBhyri hopefully you ll achieve what you need to develop your knowledge in systemic sustainability! don't forget to keep practicing and researching.

  • Hi @AriadneWelter is such a pleasure when I see that our content is traveling across the ocean towards my home country. Hope that you can apply some of the concepts of SiD in projects on Brazil. Go girl!

  • nice to hear that we are reaching entrepreneurs and startups! hope that you gain the knowledge to apply some concepts of systems thinking on your initiative but if don't, keep going because is a lot of information around SiD and System thinking to refine these goals.
    enjoy it!

  • thanks for share @MichelSmiers maybe you'll get excited about the programs that we are creating (hopefully) for the summer with circulatory. keep tuned on our social medias

  • wow, @AnnettevanHusen such a nice goal! keep going because the trajectory to gain this vocabulary straight is quite a journey, but also, very pleasant to have the domain in such a nice subject. Hope this course makes you inspired to keep progressing.

  • Hi Simona, happy to have you here! hopefully, this course can bring the introduction to system thinking that you need and keep you engaged to go further on our professional mode and become a system thinker.

  • thanks @SarahGiles nice to hear your story! hopefully, you enjoy the course and take the best of it!

  • @MarylainVeldman such a journey! Good luck with your process. Hope this course brings the insight and push that you need to your professional development. Looking forward to hearing your opinion afterward.

  • @JennyPesina a pleasure to be people enjoying our content. keep going!

  • so you'll love when you get on the last week of this introductory course @CarlosAndreas is a sea full of information to explore and yes, results-oriented is the opposite of the aim of being sustainable. They can be combined.

  • Nice @AnnettevanHusen! the exercises come a bit further when you really have all the info that you'll need to complete the "backcasting" of the object. but nice to hear that you got inspired right away!

  • Indeed Vikash, that's a great example. thanks for sharing!

  • @VikashPunglia thanks for your observation. fixed =)

  • HI, @TheclaSchreuders If along the way you feel you have not clarified these points, I recommend if you are still not clear enough about the parameters of RAH that you take a look at the open course. This will really help you to clarify these aspects and nuances of the object level, and to understand how each of these parameters interacts together.

  • @VincentMorvan Very nice to read your definition! SiD is open-source, which means exactly that few of its components can be related to your personal background and updated to a different new/different perspective about what sustainability actually means.

  • Hi, @KatiaCristinaFagnani welcome on board! hope you can gain the understanding that you're seeking.

  • Hi Matthew, welcome! hope you get the understand that you need! see you around

  • Mariana Santos made a comment

    Hello everyone!

    I am from Brazil and I left the beautiful city of São Paulo to come to the Netherlands.

    At first, to implement changes in the consumer goods sector and promotional campaigns, to reduce waste and touch the foundations of the circular economy in a big brewery. After a while, I came together with Except to spread the systemic approach...

  • glad that you found it @JanMole . I'll put a note to be clear for all! =)

  • Hello @KamilaCzerwinska, nice to hear your comments. In this course, we cover the basic concepts and it is a bit complicated to leverage between different levels of knowledge without going too far and making the course very heavy and dense, in a way scaring those who do not have much experience in the subject. but I assure you, we have other content that...

  • I love this example @GeoffCarter

  • Hi @AnneVSL besides the examples that we gave here, you can check it out in the book or in our webpage all the cases that we solve, SiD and their foundations are the tools that we use within our projects.

  • Welcome, David! hope this course add the tools that you need to create the foundations in understanding sustainability. see you around

  • Hi @AlessioPriante glad that you liked it! we will offer in FL, will be launch on the 18th of January! =)

  • @JanMole thanks for share!

  • @JanMole when we mention about system boundaries this doesn't mean close the system to other systems around. But, is important to create these boundaries to understand the system and be able to find solutions to the "pain" of that system or even to change their behaviour.

  • Hi @DaWeiYu is a pleasure to have you on board!!

  • @ArletteElkeDeVecchi Yes, they'll be taken into the account for sure. As @RudriM mentioned above, depending on how we are analysing this peculiar product but the supply chain will be in the end part of the system.

  • Hey Jan, very nice that you comment! we tried to put case studies, docs, articles, videos, etc.but if you still having questions you can also download the book (is for free)

  • hope to see your thoughts on the next week too!

  • Nice to see you're enjoying it!! next week gets even better, dense... but better!

  • Yes, we use the framework and some tools. Stay tuned!

  • Hey, @CarolynWarburton maybe not an exception. But you ll found some good examples of how an object (referring to materials) can really influence a system around and create impact, becoming unsustainable in somehow. Them, we tag this as a sustainable challenge, in how to reduce this impact by looking around that object, in a system perspective.