Katie Jowett

Katie Jowett

Hi I'm Katie,
I work in tourism and the visitor economy. My interests include sustainability, engagement, culture, education and transforming business for the future.
I'm an avid life learner.

Location United Kingdom

Achievements

Activity

  • Katie Jowett made a comment

    Inform the current team and any leaders of areas of concern and how this will be resolved. Review induction pack with current team, people services and the diversity and inclusion networks, then issue to all team members - current and incoming. Put in place actions from the outcomes of the people services focus group. Provide new starts with a three-phased...

  • I was familiar, but happy to see them. I don't think people really get the chance to explore what they mean before they become leaders/managers, and they often already have their fixed ways by the time they do.

  • Katie, I am looking to develop my skills in people management and leadership which support diversity, inclusion and belonging.

  • Tourism can (when encouraged by all levels of stakeholders) impact positively at every level. Increase investment, regeneration and revenue for the local economy - which then impacts services for locals such as health/public transport/roads/shops. It can help businesses identify new opportunities, employ more people and new businesses to be established (not...

  • Which impacts do you think are the most difficult to tackle?
    *The commercialisation of culture, the impact of locals being driven out of tourist areas and the lack of financial benefit to the local community (as it is often held by key players who do not give back - for example, cruise companies/international hotel chains)

    Which ‘alternative’ would you...

  • Tourism is multifaceted, with many branches as demonstrated above. I have seen it more along the lines of a visitor experience which includes movement by a visitor to an area, be it within the visitors local, regional, national or international area. With educational tourism, medical tourism, visitor attractions, holidays, day trips and hospitality. All of...

  • Hi i'm Katie and I have a Masters in Tourism and Consumer Studies from Aalborg Denmark with a focus on sustainable tourism. I work in the tourism industry in the UK and am very passionate about the role tourism can play in sustainability and supporting thriving communities.

  • We have such a long way to go before we can even provide a basic and consistent process for diagnosis through to management. Many of which focus on changing the behaviour of the ADHD individual rather than educating others about how to work with it/people who have it.

  • Medication should be provided and can be used as one of many tools at the person's disposal to manage their ADHD. There should be a more consistent practice throughout the UK of how GPs and private professionals work together and prescribe/manage the medication

  • I wonder why we would want to follow the idea that it's more important and worthwhile to 'prevent' ADHD, than to make a more open world that accepts that there are many different ways to be.

  • Katie Jowett made a comment

    To me, it brings ideas that it should be a supportive and enlightening process designed to bring answers and support - be it with a successful diagnosis at the end or not. A final diagnosis can be life-changing and a positive step. However, in reality, I find it to be full of gaslighting, gatekeeping, stressful and a very long process. Full of people who do...

  • While I felt fairly optimistic pre the course around the developments in research around ADHD and the increase in awareness of it and its impact, I have to say that the first two weeks haven't made me feel that that is actually the case. While it is hopefully to see that there are people out there researching it and deepening our understanding. It still has...

  • I think the stigma is less around labelling, and more around people not understanding or being misinformed about ADHD. For someone who has ADHD getting the diagnosis can be life-changing and more beneficial, than struggling through life without one. If people were more aware of it and what it is, means, then there wouldn't be as much judgement around someone...

  • Important to remember that often teachers are overworked and dealing with large classes-sizes so support for the teachers is key so that they can develop the relationships to be able to pick out the symptoms in the children they teach.

  • Access to support and education professions lack of looking past the 'bad behaviour'.
    These have been great case studies but it would be good to see examples of ADHD in girls at school. Here we have seen that the behaviour was an issue but we understand that for girls their symptoms can present differently.

  • Knowing where to seek help, guidance or further information. Lack of info/awareness in the general population. Need support for dealing with own trauma around parenting an ADHD child and coping. How long it takes to get a diagnosis and the lack of support in this stage.

  • What do you think are some of the key issues facing children with ADHD at school?
    How to focus, fit in with others, develop relationships, find ways of learning that work for them and meeting their potential.

    What do you think can be done to help?
    Recognising the signs as early as possible. Having an education system that caters to mixed styles of...

  • A lot has surprised me, mainly in being able to reflect on my own struggles and understanding just how much we do not know about ADHD.

  • Stereotypes exist for many reasons, often to do with the fact that for many years research and access to education were predominantly white and male. Also when we look at ADHD in the media it is also often portrayed as hyperactive, disruptive, naughty behaviour, mainly in boys.

    Better education of all - parents, schools, the public and of those with ADHD so...

  • I agree, and what are major problems for some people are not necessarily the same for all. If the goal is to merely survive then in most I would imaging being able to regulate and manage your symptoms help. But if you are to thrive in all aspects of life (work, home, friends and family) it would be more of a problem depending on what the 'social expectations'...

  • @HannahHawkinsElder and @RebeccaH also in the other way - apps have allowed for better management of ADHD symptoms such as reminders, planners, focus apps, mindfulness and other useful tools. Plus technology has made us more aware of ADHD, there has certainly been better access to ADHD focused content through apps and also in accessing therapy remotely during...

  • I believe Covid has seen more women (adults) seeking a diagnosis, maybe because they have been more aware of their behaviour due to the impacts of lockdown, a raised awareness of ADHD in women and also maybe because Covid has interrupted coping mechanisms.

  • I recently had a meeting with my boss who said having ADHD must be exhausting, how can I (and people at work) help. I gave some suggestions about education (including this course) - but knew that it doesn't make much of an impact on those who don't understand it day to day.
    But it has left me with the thought that, God is it exhausting. So exhausting!...

  • I feel this is partly what happened with me. I had the symptoms throughout childhood - and was diagnosed with dyslexia. But due to my environment ( a deprived area where there were lots of children who misbehaved, were disruptive or found school difficult for many reasons), childhood trauma and lack of awareness of symptoms in females in the system, I think it...

  • I wasn't aware that ADHD could be visible with an MRI, I have always found it hard to explain and had people talk about how you pick your behaviour and should just change it - which is so frustrating because that is what I am trying to do! But to learn that through MRI we can see a clear distinction between an ADHD brain and a non-ADHD brain brings so much...

  • Could it be that the idea that you grow out of ADHD comes from the fact that you learn to mask and reflect others?
    This isn't sustainable and is also probably one of the factors which relate to drug use, self-harm, eating disorders etc because its the search to escape or deal with the burnout and the emotions that come with masking.

  • Research demonstrates that ADHD symptoms do become harder to regulate the week before menstruation. I would imagine the same for women going through Menopause.
    There is also seems to be a correlation between ADHD and eating disorders - maybe caused by implusitivity or the fact that people with ADHD are susceptible to addictive behaviour?

  • Also with females, you also have the problem of hormone regulation, menstrual cycles, pregnancy and menopause which could cause in early years the onset of other conditions earlier, make them more pronounced or even hide ADHD symptoms altogether by causing them to be dismissed as 'feminine issues you just have to deal with.'

  • What's the answer? More research needs to be done.
    Also research into race and gender - what is the ratio for children from multicultural backgrounds compared with those from predominantly white backgrounds and also the gender divide within that? For example, what is the difference in a white female child/adult being diagnosed compared with a black female...

  • Yes, I think it is an issue, and mainly because as you stated the research into ADHD and being female has not been carried out (or not enough of it anyway) to make a clear understanding of if the diagnostic criteria is fit for both genders.

  • Also lack of awareness in one's self that your behaviours and what is normal for you are not normal to others. The education system and world we live in teach us to conform to a standard - but doesn't necessarily teach that it is a different experience for some. It was only recently I learnt that not everyone has constant 'noise' in their head/thoughts.

  • Diagnosis does not appear to take into account the impact of other things which not only cause similar 'symptoms' but also hide them too, social-economic background, gender behaviour (and forced behaviour), trauma responses, awareness in society/education about ADHD and when something is not 'normal', social norms and values, and other disorders such as OCD,...

  • @MrykaHB I learnt very early on what people wanted from me/were looking for from me and so would burn myself out trying to meet those needs while ignoring my own. As an adult I have become unable to sustain this, unable to cope and aware that this isn't healthy and burn out is not good.

  • Katie Jowett made a comment

    For those with a late diagnosis, it must be hard to consider when it becomes a problem for you in your life, because you have masked/survived until then. But do you really know what it means to thrive?

  • I'm surprised about America having higher rates since the health care system can cost so much - particularly medication treatment. However, you have to consider does this mean that because they have better access to private professionals they also get seen quicker than her in the UK where there are long waiting lists.

    Like many below funding, geography,...

  • I think we still have a lot to learn about ADHD and similar disorders. I also think the diagnostic system is not perfect.

  • Very interesting to hear about its history and how our understanding has developed. Im sure we will hear about it later when we look at ADHD and gender, but it would be interesting to see the research as split by it being carried out on women and/or men - how that has impacted how we understand and diagnose ADHD.

  • words: Consuming, overwhelming or Potential

    Looking forward to finding out more about how to support myself, look for support from others and how I can support others.

  • Hi all, I am currently going through my own diagnosis for ADHD (and maybe autism) and I and my work colleagues are trying to find a way of working that supports us both. While taking this course is mainly for my own interest and also trying to understand myself. I hope to be able to show my colleagues how they can support me too.

  • I agree about the impact on tourist souvenirs. I work and carry out research in tourism and in many countries the souvenirs which are most often cheap replicas many times replicas of items which have cultural or ritual significance of which tourists are not aware of.

  • While I haven't been to many country houses, I have had the pleasure of visiting two on this course Nostell Priory which I used to live close by too and Chatsworth. Most recently through working for the National Trust I have visited a couple more as part of my work. What always astounds me is the amount of space in each room of the houses - some that are...

  • Hi I'm Katie, from the UK and I have an English & History degree. I work for the National Trust and I am interested in how others see countryhouses.

  • Thank you for pulling all of these experts, resources and information together.

  • There are so many stories to tell, with historians having to uncover them and NT retelling them so that we have a balanced view of our history and it is not always seen through rose-tinted glasses.
    While I had a very general awareness of these issues touched upon on the course, the case studies and examples have helped me to think about how much is missing...

  • *this is a very simplified version I am putting across below*
    No 'change' (to put it lightly) is ever fully embarrassed and I think it's important that that is acknowledged. Particularly when in this context. We only ever hear the winner's version, and yet it can be years/decades/centuries later when we discover the real impact of it.

  • While the description does not mention the loss of culture, the actual community centre they lost or the impact of the Europeans in New Zealand. I appreciate the fact that the Trust has built relations with the Māori community to restore and care for it, showing respect to the Māori ancestors by having them work on it and restore it and use it again. However,...

  • When we visit or observe, we bring with us our own history and trauma (good and bad) which we cannot help impact how we view the world and the emotional connections we make.

  • 'I think the first real problem you have is that the objects are just completely taken out of context. I think they are taken out of their original contexts in terms of cultures and countries who made them, who owned them and put on display. And they were put on display by sort of– in the past.'

    I fully agree with this, we provide so little context (maybe...

  • Between 1500 and 1795, Speke was owned by the Norris family, before being bought by Richard Watt in 1795. It continued to stay in the Watt family until 1921 when upon the death of Watt's daughter, Adelaide Watt, it was given to the decedents of the Norris family and bequeathed Speke to the National Trust.

    Watt had made his money in Jamaica as a slave trader...

  • I think it is always shocking to the view to see it reversed because it is something that is meant to shock and we are not very good at being confronted with how others may feel when it is different to our own.

  • Maybe because of my own background, I often look for the stories of not only the owners but also those who lived/worked in the house and the legacy and impact the family had on multiple areas. For this, I would wish to have a multi-focus within the interpretation.

  • At University on my English Literature course, we learnt of Joseph Knight a free Scottish slave who's own case helped to change Scottish law. https://en.wikipedia.org/wiki/Joseph_Knight_(slave)

  • The diary extract clearly shows that they had a number of servants across the household roles, so I am inclined to think that they were not gifts but servants who were sort by the family - most likely because it was fashionable to do so.

  • Lydie, it certainly does. And I hope this is a question every person asks. It is a terrible truth that most of Britain's collections and history are not their own but stolen from the rich cultures of others. Something I often think about when I encounter collections in museums.

    Having no knowledge of many of the NT places featured on this course, because I...

  • I think there would have been auctions like this up and down the country and across Europe.

  • He's clearly painted to blend in, however, on the x-ray version, the amount of detail on his uniform is really detailed showing that maybe the artist did not plan to make him blend into the background as much as he does in the finished painting.

  • I have enjoyed this week greatly, I knew little about this relationship and feel like I have learnt a lot.

  • While I have visited Charlecote Park a number of times, I have never been in the house or seen the collection, and was unaware of this connection. I will certainly see it with new eyes now and will make an effort to see the collection.

  • Item; A Chinese Junk model.
    This 18th-century model ship is made from ivory and bone and represents a Chinese junk. A ship, still in use today, which was a sailing ship with fully battened sails used to sail coastal areas or rivers.

    This model decorative ‘Royal Junk’ model was for the Emperor and has a dragon head on its prow. The materials of this model...

  • In regards to cotton and the industrial revolution, most of what I have been taught has focused on the impact on the working class. While it was generally accepted the cotton came from abroad.

  • *New inventions
    *Speculation was big - particularly with opportunities abroad
    *Cheaper labour was found from labourers brought in to work
    *Cotton prices fluctuated
    *Major developments of towns, move away from rural
    *Workers needed to replace those who move to towns

  • Furniture - chairs, beds, tables, frames and more.

  • These tongs would have been used when serving tea to add sugar to one's drink of choice. Found in the houses of those who could afford them, these intricate silver tongs have a dark connection to history. In the 18th-century sugar was an exotic export that was in high demand. But one that relied heavily on the slave trade networks. Grown and transported by the...

  • @LeslieH Definitely.

  • I really enjoyed this week's modules. The case studies were of particular interest, having had a general knowledge of this period in history - mainly of its work abroad - it was fascinating to learn about the legacy and impact it had here.

  • I think this video, explanations and song would be a great piece of interpretation to be included as a creative modern alternative telling to the history surrounding the place.

  • Most likely it was both, the early work on establishing it from the plantations and then the later building work, furnishings and upkeep from the compensation money.

  • Katie Jowett made a comment

    I would have something like:
    One man who we know travelled with Drake and who experienced hardship and adventure is Diego. Diego (no surname known) was an African who fled Spanish enslavement when Francis Drake attacked the port of Nombre de Dios in Panama in 1572.

    We know only a little about Diego, but we do know that upon his escape from Nobre de Dios he...

  • 1. I think this poem fits so many situations throughout Britain's and the world's history and many people will relate it to.
    2. Noone was in charge of their own fate unless you could afford it or had the power, which most did not. Even many who were set free were not seen as completely free.
    3. From an interpretation perspective this describes a whole...

  • It is always interesting to consider the legacy of a place and period. For example in Scotland with the clearances and not only on the impact that had on Scotland today but also on the countries the Scots were 'sent to.

  • Interesting to take the objects houses have in common and talk about their history as an object, rather than just how it came to be in the house. Also how the discoveries have become key cultural items across Britain.

  • When we think of the political motivations for trade and discovery, it always amazes me that we go from working with the inhabitants and local communities through building trade to learn the land, to then needing to showcase our power over them with violence and destruction. Yet the narrative we are taught is that we are the Empire to be proud of.

  • All very interesting.

  • Katie Jowett made a comment

    Pineapples, pottery, textiles, artworks and plants.

  • Forged in the age of discovery, most of the 'British' foods we associate today with being British classics came to Britain during this time. It was dangerous to be one of the companies exploring the seas as it was rough, long and often filled with sickness due to unsanitary conditions and lack of nutritional food.

  • I work in Visitor Experience for the NT (not at a house) and I am passionate about storytelling. I also have a History and English MA which featured aspects of global colonialism. Having recently spent time living in Australia and having respect for the acknowledgement of indignance history, culture and its importance in the Australian past/present/future, I...

  • As I mentioned before, as a manager your team can include a number of different personalities and skills - who may not get on or understand each others skills - therefore as a manager it is your role to bring the team together, motivate, guide and support... all of which need people skills.

  • Katie Jowett made a comment

    The best manager I had was focused on allowing you to develop and follow your interests, but also acted as a guide and someone to come to. She had out back and encouraged us to take risks as long as we made sure we were as well informed as possible.

  • What do you believe is the most interesting part of managing people?

    Getting to work with people with all different skills, motivations and personalities; bringing it all together to meet one aim. I enjoy helping to encourage, support and work within these teams as a leader.

  • Great insight into the tools and applications out there and how other businesses have incorporated them into their strategy.

  • Sara is great and really understands her business and customers.

  • Katie Jowett made a comment

    I looked at The Great Britain Tourism Survey (GBTS). I too was surprised at the difference between the volumes between England and Scotland.

  • Katie Jowett made a comment

    Providing a response when able is also key to building good relations and respect. Saying thank you and showing appreciation or awareness of the reviewer can go a long way.

  • really enjoyed week 3 :-)

  • Word of mouth is a popular form which works well but can take a long time to result in positive results. But it often needs to be backed up with other sales tactics.

  • While I know much of this in practice, its good to see it refreshed and in a tourism context.

  • I always find SWOTs really useful to keep on top and review plans, strategies and progress. As well as to get a good understanding of what I am trying to do/achieve.

  • A lot of data doesn't get used, either because of time and recourses to look at it and try to understand or think what it can tell us. However, customer data can really help and communicating with them on a regular basis, be it for feedback or finding out from others what they are doing, can be super valuable.

  • Totally agree, it is easy to want to jump straight in and begin using it all. but you can get really overwhelmed that way.

  • Really great introduction to the general terms and how we can start thinking about our own data. Can't wait for week 2.

  • @RossTinsley Hi Ross, Dianne mentioned she knows you both and speaks fondly of her time with you at Edinburgh Napier. And I totally agree she is a legend!
    Happy to spread the word - it's definitely a very useful and informative course which I believe SMEs will find helpful in tackling some of the barriers they face when it comes to using data in tourism....

  • I recent research Outlander Tourism in Scotland - using data from multiple sources including Visit Scotland, Film Scotland and tourism business associated with the theme of Outlander tourism. Many of the business had adapted their tours, offerings based on data from the customers such as country of origin, demographics, feedback/reviews and also conversations...

  • I think segmenting data by gender (when we can) is also important. Especially in travel and tourism - where we may come across cultural and social significance differences in the gender practices based on the country of origin.

  • And there are lots of tools out there to help.
    Totally agree, make it as accessible as possible.

  • I use data within my role in freelance digital and audience engagement, but also in my research and in helping tourism organisations to understand their customer and how they can create a more sustainable tourism strategy.
    In my previous roles, I have used data to understand the customer journey, buying/engagement behaviour and to find areas in business which...

  • Hello, I'm Katie. Happy week 1!
    I am a Masters student of Tourism & Consumer Studies in Denmark (but from the UK) and have been working in Australia for the last 5months looking at transforming tourism organisations for the future and working with SMEs (with Dianne Dredge at The Tourism CoLab).
    I'm very passionate about using data in tourism and the...

  • That he got the backing to be King - I knew the rest but it still surprises me people were willing to follow him.

  • I have been to the Globe Theatre multiple times. And to a number of Tudor houses - everytime I walk around these places it gives me a sense of walking in histories footsteps.

  • Fountains Hall, North Yorkshire - I visited often as a child having lived near by

  • Wolf Hall and Shakespeare - I find the characters very appealing and interesting, although I know we cannot get a real representation of the character's real lives.
    But I also enjoy the level of description in the second book of the All Souls Trilogy.