Ross Tinsley

Ross Tinsley

Academic with research interests in festival and events, small tourism businesses and destination development. Lectures in destination marketing/management and tourism, society and visual culture.

Location Scotland

Activity

  • All the best Angeline, so glad to hear you found the course of benefit.

  • That's great to hear Jorge, so happy that you got so much from the course. All the best for you, your fellow businesses, and your destination.

  • Sorry for slow reply on this - we first ran it Oct '19

  • Hi Malou, lovely to read out the course has inspired you. All the best in implementing these ideas.

  • That's great to hear Sjors. All the best for your school report.

  • Great Beth, so pleased to hear you enjoyed the course and in particular the examples. All the best for your future.

  • Great, Kamel. So pleased to hear you have enjoyed and benefitted from the course. All the best for you and your business.

  • That's great to hear Alison, glad you have benefitted.

  • That's great and I'm sure your manager will appreciate your new enthusiasm on doing so. All the best.

  • Well doen Razvan for completing the course and opting for the certificate. I'm sure it will be good both your resume and future career.

  • Hi Isla, so pleased to hear you appreciated the course. Do hope you can to use these skills again sooner rather than later in the current times.

  • Hi Mariano, thank you for the kind words on the course. So glad it came across like this.

  • Thanks Jane, so pleased to hear this.

  • All the best for your dream @AswinNobby, so glad you benefited from the industry perspective side of the course.

  • Great @AngelManuelGonzalezDíaz so pleased to hear that. I wish you all the best in your ongoing data journey.

  • Many thanks for your kind words Luísa, so pleased to hear you have benefitted from the course. All the best in your continuing data journey.

  • Great Don, I wish you all the best with your accommodation venture. Glad to hear the course has been of help.

  • Thanks Luísa, now updated.

  • Thanks again Viktoriia, so pleased to read this. All the best in your future.

  • Great Danielle, so pleased to hear that. Do spread the word amongst your network about the course. And all the best for your future career.

  • Hi Moya, so pleased to hear that and thank you too for recommending this course to your colleagues and students. Nothing specific in the pipeline just yet but will let you know if more comes along. Certainly an area with plenty of further need and ongoing development.

  • Best to contact them directly as it is an external link but thanks for pointing out @PramodKumarKandala

  • Thanks for the feedback Tom and glad to hear you benefitted from the course. Week 4 itself is a bit of a special one and was more intended as a kind of resource bank for pointing you in further directions for the future. Once you start looking into using some of those additional resources you will find there are plenty of support materials from the providers...

  • We will now leave this course open to join at anytime until the project funding ends so do spread the word amongst your wider networks in the spirit of this final module :)

  • That's great Haluizio, glad you feel you have benefited from it. Do let others in your network know. We will leave this course open to join at anytime until the project funding ends.

  • Welcome everybody, it looks like we have a good variety of perspectives coming into this course. I can imagine there will be a lot of different expectations around such a course and while it would be impossible to meet all of these I do hope you all gain something from it. This is our fourth run of the course and we already received a lot of positive feedback...

  • Great, really pleased to hear that Fiona. All the best for ture yand do spread word about the course amongst your networks, another run just starting now.

  • Great Suzie, so pleased you enjoyed the course and that you have been inspired to carry out ideas in your own organisation. Would be grateful if you could help spread the word amongst your networks. Fresh run starting next Monday 18th May. Take care in the meantime and I wish you all the best for the future and your organisation.

  • Hi Andy, glad you enjoyed the course and found it of benefit. Would be grateful if you could help spread the word amongst your networks. Fresh run starting next Monday 18th May. Your open platform sounds very promising and just the sort of idea we would encourage, partially in this final module. Have enjoyed reading your comments and your final suggestions...

  • Great Cassie, and appreciate your ability to share this with your network. That's brilliant.

  • That's great to hear Claire. All the best for your future.

  • Thanks Rebecca, that's great. As well as the 6th April run that is underway there is also another run on 18th May. Glad you enjoyed and benefitted from the course. Really pleased to hear what you thought of it.

  • Great Filip, glad you benefitted from it. All the best to you.

  • Great to see you here Ni Vi :o)

  • Welcome everybody, it looks like we have a good variety of perspectives coming into this course. I can imagine there will be a lot of different expectations around such a course and while it would be impossible to meet all of these I do hope you all gain something from it. This is our fourth run of the course and we already received a lot of positive feedback...

  • Hi Filip, version starting on 6th April will be same as other ones but if you've just recently signed-up to this one then you'll get the weekly emails with the 6th April one. Original plan was not to offer another run until Sept after tourism high season coming to an end (at least here in the northern hemisphere) but of course now there is no tourism season....

  • Just a little update, given how our world has changed completely since this version was started I will now be offering a brand new run of the same course starting Monday 6th April. The new version will appear to register from next week but you will still have access to this version. Do spread the word to others in your networks and hope you are all keeping...

  • Just a little update, given how our world has changed completely since this version was started I will now be offering a brand new run of the same course starting Monday 6th April. The new version will appear to register from next week but you will still have access to this version. Do spread the word to others in your networks and hope you are all keeping...

  • Good points, and do appreciate museums have higher level roles such as curation, research, conservation, etc.

  • Welcome everybody, it looks like we have a good variety of perspectives coming into this course. I can imagine there will be a lot of different expectations around such a course and while it would be impossible to meet all of these I do hope you all gain something from it. This is our third run of the course and we already received a lot of positive feedback...

  • Great Martin, would be grateful too if you spread the word amongst your own Scottish tourism networks (and beyond). Another run starting 24th Feb which will finish just before Easter when the main season kicks-in and I know you'll all be super busy with the visitors. All the best with your new database.

  • I'm afraid in most of the rest of the world it is still a bit of a Wild West scenario and down to individual countries to legislate accordingly. As you know too most individual governments are still playing catch-up with the tech industry. Recently, I believe California introduced legislation at a state level which was seen as GDPR-lite.

  • Passed on your message to Jane - she was impressed, wow small world

  • Think she is not intending to be as dogmatic as that but rather where you think you do have a good idea of how something is in your business make sure its backed-up in the data. I think the other segments from Sara show her broader take on data but can see how this edit could be mis-read.

  • Thanks for the detailed response Deirdre and so pleased to hear the course worked well for you.

  • Haha, I suppose we were a bit lenient in that regard! Glad you enjoyed the course Stuart.

  • Yes, a fair point

  • Thanks John and a good point about having it at the beginning too. Will try to do that for the 3rd run

  • Welcome everybody, it looks like we have a good variety of perspectives coming into this course. I can imagine there will be a lot of different expectations around such a course and while it would be impossible to meet all of these I do hope you all gain something from it. This is our second run of the course and we already received a lot of positive feedback...

  • Hi Hassan the point being made here is that this is a myth that it does harm your business..

  • Welcome to the course Michela, hope you enjoy it. We are in the final week of this first run but in case you don't make it through all the way there will be another run starting on the 20th Jan and then again on the 24th Feb. Hopefully you will still have access for a while yet to the current one.

  • Hi Monika, great to have you hear on the course and to have the data side represented too. Always good to see how the course is from the other side perspective. Hope you enjoy and learn more about the challenges for the tourism industry and data.

  • Hi Karolína, welcome to the course and great to hear about both your studies and your industry experience. Hope you will enjoy it from both perspectives!

  • Welcome to the course Stuart, hope it helps inspire you in your own data journey.

  • Hi Abi, welcome to the course and great to see some interest from Indonesia. Maluku sounds like it has lots of potential, hope you can take advantage of that and that this course helps as part of that.

  • Welcome to the course Timothy, hope you find it useful.

  • Hi Fehmida, welcome and great to have you here on the course. Hope this course helps you and your tourism business in Hunza.

  • Hi Michelle, welcome to the course and great to have you here. Hope you have been catching-up okay. Great to hear of your work with small and medium sized business. Do spread the word to the businesses you work with about the course if you find it of use. Further sign-up dates coming on 20th Jan and 24th Feb. The 20th Jan one will become available to register...

  • Welcome to the course Nastya, hope you have find inspiration in understanding data as you do in your love for different culture and countries.

  • Hey Craig, great to see you on here. I think we all have a lot to learn about data, I know I did when putting this course together. Do spread the word too to any industry contacts you have. Further sign-up dates coming on 20th Jan and 24th Feb. The 20th Jan one will become available to register on come the middle of December.

  • Hey Lennon, welcome to the course, great to read about the extensive and wide ranging industry experiences you have had. Hope you enjoy the course and it helps inspire you further.

  • Great and welcome to the course Kerstin. Apologies for slight delay in welcoming you. I hope you enjoy the Scottish flavour to the contents and get some wider benefits in terms of data and its role in the sector.

  • Welcome to the course Diana, apologies for delay in welcoming you. Great to have a former student here, sounds like you've had an extensive career since with the focus on Asian markets and business tourism. Hope you find value in the course.

  • Hi Gaynor, apologies for the delay in welcoming you here but great to have you on the programme. Hope you find the course of use and as a key regional authority are able to spread the word to tourism businesses in your remit. Further sign-up dates coming on 20th Jan and 24th Feb. The 20th Jan one will become available to register on come the middle of December.

  • Welcome Emma, great to have a regional representative here. Hope it you find it useful personally and for your wider region. You are a key player in helping a course like this have proper impact locally. Do encourage tourism businesses in your region to sign-up too. This session remains opens for a while yet but there will be further sign-up dates coming for...

  • Good question Kathy, collecting data isn't just about knowing individual customers and encouraging repeat use/loyalty although for some providers this is more significant than others. It is also about understanding wider trends & insights about your customer base how "it" behaves and changes over a variety of time periods from daily/weekly trends to seasonal...

  • Hi Seb, great to have someone from HIE here and hope you enjoy the course. Obviously keen to spread the word so do let tourism businesses in your region know. Further sign-up dates coming on 20th Jan and 24th Feb. The 20th Jan one will become available to register on come the middle of December. Thanks!

  • Hej Kim, welcome to the course. Given your Scotland roots I think you'll enjoy our Scottish-based case studies. The holiday let/home sounds lovely. Enjoy the course!

  • Hi Adrian, having had some previous ESL experience I can confirm it's a great way to mix travel and seeing the world with a career. That you are also looking into setting-up your tour operator business sounds very exciting. Hope this course helps get you inspired on all things data.

  • Welcome Claire, sounds like you are very passionate about all things tourism. I think and hope you'll enjoy the course.

  • Hi Lisa, latecomers also very welcome. I'm sure you'll catch-up fine. Great to have you here and hopefully this helps in your role.

  • Whether you are a fan of them or not this is when companies like Expedia can help reach audiences that otherwise would not be coming to you. Good as a component of your wider strategy.

  • Yes something key players in the sector need to work on

  • Yes, in one of the case studies Lindsay from the Fringe makes a good point about just collecting what you need to minimise steps in ensuring a purchase. There’s always opportunities further on to request more data if the visitor wants to opt-in.

  • Welcome to the course Donald. Sounds like a really interesting and worthwhile company. Could see smart technology, gps and geofencing working great with your company. Anyway hope this course helps you and your business along the way

  • Hi Kathy, welcome to the course and great to have a bike tour company on here. Hope you enjoy it!

  • Great David, welcome to
    the course. Hope it helps inspire you further along your data journey. Thanks for taking time to fit it in too!

  • Sadly a future learn “feature”