Wq Chen
Professor in Human-Computer Interaction and Universal Design of Information and Communication technology (ICT).
Location Oslo, Norway
Activity
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Wq Chen replied to Nikki Brown
Hi Nikki, thanks for your comment! Different tools have their advantages and disadvantages. One important feature for automatic testing tool is to be able to explain the accessibility issues found and suggest ways to rectify.
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Wq Chen replied to Tom Gardner
Hi Tom, thanks for your comment! It is very true that each individual is different. That is why it is crucial and challenging to carefully choose participants in user testing.
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Wq Chen replied to Chris Leighton
Thanks for your comments, Chris, Nikki, and Alan! You are right that education is crucial for raising competence and developing skills of web developers. Many universities have now included web accessibility in their computer science curricula. There are also a few MOOCs that focus on web accessibility.
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Wq Chen replied to John Taylor
Hi Ronny, great comment! Thanks for sharing. Blogger and Wordpress are authoring tools. W3C has authoring tool accessibility guidelines (ATAG): https://www.w3.org/TR/2015/REC-ATAG20-20150924/
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Hi Monika, thanks for your comments! This is a very important issue you have brought up. Some web authoring tools have accessibility features that can help web developers to develop accessible web pages, but none of them fully supports production of accessible websites. There is, to my knowledge, no IDEs for app development have the feature you mention here....
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Wq Chen replied to Chris Leighton
These are good questions, Chris! What do others think of these issues? I hope to see more discussion around this.
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Hi Michael, thanks for sharing! Have you tried different devices, operating systems, browsers and versions?
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Lawsuits and fines are types of measures that can motivate accessible web design. Are there any other measures or means?
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Hi Michael, thanks for sharing! No. the problem was not you. It was the web page. I have now corrected the code, so it shows the required field "Email" is missing if you do not fill in the Email field. The Last name is not a required field. Apologies! Such kind of error in a web page can really confuse users. You remember in Week 1 about the usability,...
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Wq Chen made a comment
Hi everyone!
Welcome to the course!
I am Weiqin Chen, one of the authors of this course. I will be part of the mentoring team for Week 4.I wish you all the best in the course! Looking forward to seeing you again in Week 4!
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Hello Ellen L, thank you for your question about e-book version. Perhaps Neil Rogers (Mentor) can answer this question.
About user-friendly resource for WCAG, you can refer to Understanding WCAG 2.0 -- A guide to understanding and implementing Web Content Accessibility Guidelines 2.0. (https://www.w3.org/TR/UNDERSTANDING-WCAG20/Overview.html#contents). -
The Web Content Accessibility Guidelines (WCAG) 2.0 has requirements on text resizing. The possibility for resizing text is considered more important than defining font size.
WCAG 2.0 is an international standard. You will read about WCAG in later steps.
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Hello Tom, thanks for your post! When you say a web page or website is complicated, what do you refer to?
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This is a very important question, Julie! Could anybody share some ideas on recruitment of diverse participants?
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Wq Chen made a comment
Dear all, Welcome to week 4! I am one of the people who have created the content for this week. Looking forward to reading your comments!
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Wq Chen replied to [Learner left FutureLearn]
Please follow the update on the MOOCAP website: http://gpii.eu/moocap/. You can also register to receive newsletters.
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Wq Chen replied to nicola holmes
Thank you for you comment, Sue! Some companies (such as WebAIM) offer accessibility certification. But the criteria and procedure are not very clear.
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Wq Chen made a comment
Dear all, thank you so much for your comments, questions, and reflections! Knowing that you have learned and reflected and will make use of these in your life and work is highly rewarding for all of us who have created the contents and facilitated the discussions. I hope you continue enjoying the rest of the course!
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Wq Chen replied to [Learner left FutureLearn]
Thank you for your post, Veronique! Building a good collaborative relationship with organizations for people with disabilities are essential for recruiting users for testing accessibility. One of the specialized courses (coming after this course), User-centered Design for Accessibility, we will focus on the challenges in involving users and how to address...
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Wq Chen replied to Martin James
Great point, Martin! Plain language is often ignored in web accessibility. Readability is in fact an very important issue. There are online tools that can check readability, e.g. http://juicystudio.com/services/readability.php
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Wq Chen replied to Marije Davidson
Hi Marije, you make a very important point here about a simple checklist. In fact, when I interviewed Dr. Jonathan Lazar (http://orion.towson.edu/~jlazar/), an advocate for digital accessibility, he suggested pocket guides, and said that one of the most useful documents for web accessibility was printed on a name card, simple and digestible.
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Wq Chen replied to [Learner left FutureLearn]
Very well said, Veronique!
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Wq Chen replied to Debbie Blanchard
In the US, lawsuits are often used to enforce the compliance. However, in many European countries, this method of enforcement is seldom used, although there are laws. Here you can see how many countries have ratified the UN Rights of Persons with Disabilities (CRPD): http://www.ohchr.org/EN/HRBodies/CRPD/Pages/CRPDIndex.aspx
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Wq Chen replied to Candace Nolan-Grant
If the VLE does not enforce any accessible features or give warnings to inaccessible content, then I suggest that you create a checklist for users.
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One of the challenges we often encounter is recruiting users with diverse disabilities for testing accessibility. Therefore many projects only involve a small number of participants, and use qualitative methods.
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Wq Chen replied to Emmanuel Mhehwa
Good discussions! Hope more people join this thread and discuss who should be testing web pages.
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Wq Chen replied to Louise Gruenberg
Hi Louise, you have made an interesting point. This is why it is important to have more than one evaluators in the testing.
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Hello Lynne, Thanks for your comments! Please refer to the European Accessibility Act: http://ec.europa.eu/social/main.jsp?catId=1202
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Wq Chen replied to [Learner left FutureLearn]
I see that you are using VoiceOver in French on Mac. Could you share what you hear? Is it only the title of the page being read out by the screen reader?
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Hi Carol, thanks for your comments. I am very glad to hear that you become more aware of the accessibility issues with the resources to students. It is very important for us/users to give feedback to the external provider about the accessibility issues. This will not only benefit students in your own department, but also all the students who use the resources...
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It is actually affecting more and more elderly people's lives as well. For example, in Norway banks are closing down their branches and people have to move to online banking. In our workplace, office telephones are gone and replaced by Skype.
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Hi Mary, you will find conformance and user testing (step 4.11-4.18) most relevant for your task. Good luck and let us know how you get along.
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Wq Chen made a comment
Welcome to Week 4. I am one of the content creators and will also be one of the facilitators for this week. Hope you enjoy the content and have great discussions about web accessibility!
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Wq Chen replied to Bam Kadayat
Hi Bam, we do not use "normal" person. The respectful way is to use "nondisabled" person. In this case, you can also use sighted person to refer to Daniel.
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Wq Chen replied to Daniela Cooney
Yes, Daniela. You will be able to access the material after the course has finished.
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Wq Chen replied to Nadine Lattimore
Thank you for your comment, Nadine! We will take this into consideration in our next run. In the meantime, you can try out this page (http://aaate.net/) with a screen reader yourself.
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Wq Chen replied to Paul De Schutter
Thank you for your comment! Sorry about the tyops and we will try to fix them as soon as we can. Good luck with your talk!
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Thank you for sharing the link, Manuel!
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Wq Chen replied to Leigh Horton
Thank you for your comment, Leigh! I am very glad that you find the links useful.
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Wq Chen replied to Trevor Boland
Thank you for you comment, Leigh! I agree with you that platforms such as WordPress should take the responsibility to support users creating accessible content.
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Wq Chen replied to Neil Eustice
Thank you Neil! I am very glad that the material in this week could be useful for your technical team.
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Wq Chen replied to Neil Eustice
Thank you for your comment, Neil! I completely agree with you. Workplace inclusion is an important aspect in equal participation in society. Making the digital tools and physical environments accessible is essential to ensure inclusion.
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Wq Chen replied to Bethan Williams
Great work, Bethan! Thank you for sharing. Lacking of awareness and knowledge on accessibility among staff is really a big issue in organizations. After many years of efforts, our college has finally approached my team to give lectures to other staff about how to make accessible documents and learning material.
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Wq Chen replied to Roxann Riskin
Thank you for you comments and the link. Very relevant and interesting! BTW, the URL misses an "f" in the end. ;-)
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This is great, Bethan! Taking care of accessibility from the start is essential. I hope to see more organizations doing the same.
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Wq Chen replied to Linda Pollers
Thank you for your comment, Linda! It is sad that those websites may not be accessible for their own target audience. In fact, we do not need very complicated testing that takes much time and money to improve accessibility of websites. Simple automatic testing, using tools such as WAVE or AChecker could identify many accessibility problems. These tools also...
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Thank you Linda for highlighting the statements! I agree with you that it is necessary to make WCAG easier to understand and more practical for web designers.
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Thank you very much for sharing your thoughts, Roxann! These are very important points!
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Agree with you that building trust with the participants in user testing is essential.
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Thank you for your feedback Linda! We will fix this as soon as possible.
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Thank you Bill for sharing the resources!
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Thank you for your comments! I absolutely agree with you! Web development software should not leave the responsibility of accessible content to only the content providers. They should provide support and prevent users from creating inaccessible content. For example, it is quite easy for Web development software to check if the alternative text for an image is...
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Thank you Judy for sharing your experience! Yes. it is a potential problems with user-testing, particularly for testing with people with disabilities. Often times we do not have very many people with disabilities available for testing our applications. So the same group of people often participate in testings many times. This has its advantages because they...
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Wq Chen replied to Asma Hussain
Thanks Kate for fixing it so fast!:-) But the "S" in the end should be "s"
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Wq Chen replied to Asma Hussain
Thank you for pointing this out! We will fix it as soon as we can.
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Wq Chen replied to Asma Hussain
Thank you for your comment, Asma! Check out this link for "Mobile Accessibility: How WCAG 2.0 and Other W3C/WAI Guidelines Apply to Mobile"
https://www.w3.org/TR/mobile-accessibility-mapping/ -
Wq Chen replied to Kristian McManus
Thank you Kristian for sharing the link!
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Thank you for sharing this, Diana! It is a systematic user testing! What would you say is the biggest challenges in the testing?
Nice video! Great if you could make the translation. But this is no hurry! I am interested in what the elderly said. They looked happy. :-)
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Thank you for your comment, Heather! I understand your concern very well. Often time the websites for small organizations do not have so many pages as say, Amazon. With an automatic tool, the testing can be done quickly. It is likely you do not need a comprehensive report either. You could even sit down with the developers and show them the accessibility...
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Thank you for you comment, Roxann! We will take your feedback with us to the future run of the course and the specialized courses.
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Wq Chen replied to Deborah Divis
Thank you for you comment, Deborah! I appreciate that you share the tools from this unit with the members of your web design committee. Hope they will find them useful in designing accessible web sites.
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Wq Chen replied to Marco Bertolini
Thank you Marco for your comment! As an educator, I use LMS in my own teaching. The accessibility of both the LMS and the content in these LMSs should be accessible. Wish you all the best with your auditing!
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Wq Chen replied to Veronica Wright
Thank you for your comment, Veronica! I am very glad to hear that you will try to use the tools in your work! Hope the content in this unit can help to improve the accessibility of your websites.
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Wq Chen replied to Michele Farmer
Thank you for your comment, Michele! We will take your feedback into account in our future runs of this course and in the follow-up specialized courses.
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Thank you for your comment, Diana! Could you share the sub-points you use when testing with elderly people?
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NGOs for persons with disabilities are often good partners to have when recruiting users for testing. Maintaining a good relationship with such organizations is mutually beneficial.
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Thank you for your comment, Roxann! I am very glad that you are interested in learning more about the topic. Following this introductory course, we will provide 10 specialized courses. Check out this link: http://gpii.eu/moocap/?page_id=655
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Thank you for your comments! I am very glad to hear that you enjoy the lesson and find the content useful.
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I like you comment, Robert! Current degree programs in system design and developments or general computer science and engineering are in general lack of content in accessibility. Many companies has realized that the designers and developers they hired have little or no knowledge about accessibility. This is one of the reasons that we make this introductory...
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I like your comment, Abigail! Many learning management systems (LMSs) such as Moodle are making much effort in making their systems accessible. However, these tools do not provide support or do not enforce the content providers to publish accessible content within these tools. This is a point that LMSs should pay attention to.
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Thank you very much for you comment, David! I agree with your point! It is essential to involve users and include user testing from the very beginning in order to ensure the application developed is accessible. Sadly for various reasons (time, money, availability of users, etc), this is often not done in the beginning and during the design and development...
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This is a bit like the zoom in and zoom out on a map. When you zoom in, you see one question, but you do not have the overview. Many forms do not even allow you to go to next page if you have not answered the question in the current page. I think this is an empirical question and adaptable/personalized design could be the best solution.
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Thank you for your comment, Linda! The text for the guidelines and criteria are indeed rather difficult to understand and follow. This is one of the critiques for WCAG. I have seen my students struggle with the text. There are some ongoing work trying to make the WCAG guidelines and criteria easier to understand and use.
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Thank you Michele for your feedback. Apologies for the broken link. It is now fixed.
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Thank you for your comment, Viki! I agree with you that it is challenging to recruit qualified persons to carry out the testing. We need to educate more accessibility experts!
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Thank you for your comments and follow-ups! I like the fact that you have highlighted the issue about accessibility testing is often not part of the development process.
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Thank you Deborah for you comment! I am glad that you found the article inspiring. To use focus group with users with disabilities for testing accessibility is also very challenging. I hope to see more discussions about this topic.
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Wq Chen replied to Thel Simpson
Thank you for sharing your thoughts with us, Thel! I like your reflection. Accessibility testing is indeed a complex process, involving many factors. The combination of these factors make the testing very challenging.
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Wq Chen replied to Trudi Machin
Thank you Trudi for your comment. I am very happy to hear that you find the links to readability test tools useful.
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Wq Chen replied to Christian Fahrbach
Thank you Anna for the recommendation about the WAVE plugin for Chrome. It is very convenient. I myself use it as well.
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Thank you for your comment, Jo! It is an interesting idea to have one question on each page. The survey results, however, include very little information about users' opinions about the accessibility of the web site. I am curious about the response from the users about the one question on each page design.
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Wq Chen replied to Neil Eustice
No worries, Neil. The main idea of these examples is to show the mistakes in a web form, which result in the web forms being inaccessible. If you could read the text and understand that these are the common mistakes, you will do just fine.
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Thank you for your comment, Roxann. Many universities use Learning Management Systems (LMSs), such as Moodle, Sakai, Canvas, etc. These systems are accessible does not mean that the contents (PDFs, DOCs, PPTs, images, videos) that the teachers or faculty members put into these systems are accessible. In my opinion, LMSs should also provide support to make the...
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Thank you for the link, Daniel. Imagine Carole or Marie have to use this website, what kinds of barriers this website will present to them?
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Wq Chen replied to Neil Eustice
Thank you Neil for your comment. It is very important that the Web does not create new accessibility barriers. In this week you will see more concrete examples of how to ensuring the Web do not exclude people with disabilities.
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Wq Chen made a comment
Thank you all for sharing your thoughts. The Web has brought great benefits to every aspect of our lives, work, education, entertainment, communication, etc. However, it has also created barriers. The online job application form may not be accessible, the online banking system may not be accessible, the online courses and learning materials may not be...
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Thank you Ghizzi for sharing your experience. Nowadays we are so dependent on web forms, whether you are applying to courses, doing taxes, or applying for jobs, buying tickets. We experience the barriers created by web forms almost everyday. We often blame ourselves for not being able to do the forms. It is not us. It is the inaccessible design. As an...
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This is very true Sandra. My students often have the same response after they have tried out the simulation packages for different disabilities, and after they have been taken to visit organizations for people with disabilities. When developers do not consider the needs of diverse users, the results are often inaccessible systems.
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Wq Chen made a comment
Welcome to Week 4. I am one of the content creators and will also be one of the facilitators for this week. Hope you enjoy the content and have great discussions about web accessibility!
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Wq Chen made a comment
Hi everyone!
Welcome to the course!
I am Weiqin Chen, one of the authors of this course. I will be part of the mentoring team for Week 4.
I wish you all the best in the course! Looking forward to seeing you again in Week 4! -
Wq Chen made a comment
He is about 50 years old with short, thick, dark brown hair. Some part of the hair has gone grey. He is wearing a pair of rimmed glasses that makes his brown eyes look smaller. His skin is so pale that it looks like that he has not seen the sun for a few months. He has deep lines on his forehead and thin lines at the corners of his eyes. His hands are also...
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Wq Chen made a comment
I am not able to delete a post. So I have moved it to 1.11
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Wq Chen made a comment
I did not start writing in an early age, like the writers in the video. But I like reading. My father is a great storyteller. I often wish that I could tell a story so vividly. But I have never been able to. My storytelling is often dry and fact-oriented. Through this course I hope to improve my skills.
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Wq Chen made a comment
She has a ring of a rabbit head on her right middle finger.
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Wq Chen made a comment
One fact and three fictitious elements:
He is a professor in Computer Science. He is loud, eager and always ready to interrupt others. All of his students are afraid of saying anything that can be considered as stupid. He is also a racist, often comes with comments that are hurtful for international student. In our college there are many of them. I cannot...
