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Certificate of Achievement
has completed the following course:
Personal Trainer's Toolkit: Building a Fitness Community, Client Retention for Trainers
This online course outlined how fitness professionals can develop retention strategies to maintain existing clients, keep programs and business fresh, value-add to existing clients, develop client-trainer trust, and develop additional revenue through other services. Feedback and client follow up opportunities are outlined with a range of activities explained to engage and inspire client-trainer relationships.
2 weeks, 4 hours per week
Sonya Barber
Teacher, Fitness, Sport and Recreation.
Central Queensland University
Ashlee Battersby
Teacher, Fitness, Sport and Recreation.
Central Queensland University
Transcript
Learning outcomes
- Describe the basics of the client connection, follow up and organic marketing to build relationships in a fitness community/
- Design day to day activities that will ensure clients check in with the fitness business on a daily basis, whether they are physically in your classes or not.
- Create systematic procedures to reduce workload and also a sense of community for members and clients.
- Identify the type of fitness community, philosophies you want clients to adopt and embrace.
- Identify simple strategies that fitness professionals can adopt for follow up and feedback.
Syllabus
- Online Fitness Communities
- Social Media Marketing Management
- Social Strategies
- Online Business Culture
- Social Media Monitoring and Management
- Social media content, Design and Engagement
Issued on 2nd July 2022
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.
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