Online ExpertTrack in Business & Management

Skills to Succeed in the Digital Workplace

4.7 (1664 reviews)

Improve your digital skills to build resilience in the workplace and boost your employability for a future-proof career.

Created by

University of LeedsUniversity of Leeds

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Accredited by

The CPD Certification ServiceThe CPD Certification Service

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Understand digital trends and technology in the workplace.

The workplace is rapidly changing, meaning that few people have the certainty of a career for life.

On this ExpertTrack, you’ll discover the key digital and communication skills to prepare for the future. You’ll understand the foundations of a successful career in the digital workplace, whether you’re trying to improve your career prospects or boost your confidence.

You’ll examine how digital technologies influence our lives, and what this means for employees.

Through an exploration of digital workplace trends and the importance of digital skills, you’ll learn how to secure the future of your career in this fast-moving market.

Learn adaptability skills and resilience to improve your workplace wellbeing

You’ll discover how resilience and adaptability can help you thrive in today’s rapidly moving world of work.

Focussing on workplace wellbeing, you’ll learn the essential skills to help you have a happy, healthy, and successful career.

Explore the benefits and challenges of remote working

Work today no longer only takes place in the traditional office space, with more and more people working from home.

This course will help you understand the benefits of remote working and how to overcome some of the challenges it presents.

You’ll learn how to collaborate effectively within your remote team, and discover tools and strategies to help you work smarter from home.

Learn effective presentation techniques and develop your online presence

The final two courses on this ExpertTrack will help you build your presentation skills and create a social media presence that represents who you are as a professional.

You’ll learn the skills to deliver work presentations clearly, concisely, and confidently and learn how to present yourself online to become more employable.

Learn alongside professionals with the University of Leeds

You’ll hear from people starting their careers as well as industry experts who share their tips and techniques on communication, collaboration, and presentation online.

This ExpertTrack content has been developed by the University of Leeds in collaboration with the Institute of Coding to act as your guide to securing your career future in the digital workplace.

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Skip to 0 minutes and 6 seconds SPEAKER: Technology is continually changing the workplace. It has made it possible for us to work remotely and collaborate with people from the other side of the world. But technology has also brought some challenges. This ExpertTrack has been designed to help you navigate this changing landscape and gain skills that will help you develop your career, work effectively, and thrive. You will find out which digital workplace trends are more influential and discover the digital skills you need to future-proof your career. You’ll learn how to make the right impression with employers by building your online presence and develop your collaboration and presentation skills so that you can work effectively in a physical or a remote workplace.

Skip to 0 minutes and 52 seconds Finally, you’ll need to build resilience and learn how to adapt in order to develop your career. If you want to build skills that will help you succeed in the modern workplace, join this ExpertTrack.

Key skills you will learn

  • Setting goals
  • Building a professional network
  • Developing resilience
  • Demonstrating adaptability
  • Working collaboratively
  • Working remotely
  • Storytelling
  • Presenting
  • Developing an online presence
  • Developing communication strategies for platforms and formats

Learning outcomes

By the end of the ExpertTrack, you’ll be able to...

  • Identify the digital trends in the workplace
  • Discuss how technology is changing the world around us.
  • Develop techniques to enhance wellbeing and resilience at work
  • Explore tools and resources for working remotely
  • Develop techniques to communicate and present with impact

Experience required

This ExpertTrack is designed for people who have digital skills but would like to build confidence in using digital technology in the workplace.

You may want to improve your career prospects, boost your digital skills, or you’re returning to the workplace and would like to gain confidence in how working practices have evolved.

Getting started

This ExpertTrack allows you to explore and build the foundations for a successful career in the digital workplace.

It will help you use digital technology more effectively to collaborate with people remotely, communicate online, and build your network. It will also help you develop the skills you need to be adaptable to a fast-paced digital environment.

ExpertTrack course overview

  • Course 1

    4.7 (139 reviews)

    Understand how digital technology influences our lives and the way we work, with the IOC and the University of Leeds.

    1 test

    1 peer-graded assignment

    2 weeks

    3 hours per week

    • Week 1

      What is the Fourth Industrial Revolution?
      • Welcome
      • The Fourth Industrial Revolution
      • How does technology affect us?
      • The growing importance of data
      • Summary
    • Week 2

      Are robots taking our jobs?
      • Welcome to Week 2
      • Artificial intelligence vs human intelligence
      • Digital skills
      • Transferable skills
      • Summary
  • Course 2

    4.7 (456 reviews)

    Increase your resilience and adaptability, and explore the value of good health and wellbeing in the workplace.

    1 test

    2 peer-graded assignments

    2 weeks

    3 hours per week

    • Week 1

      How can resilience help me thrive?
      • Welcome
      • What is resilience?
      • How to be resilient
      • Your resilience plan
      • Summary
    • Week 2

      How can you adapt in a constantly changing world?
      • Welcome to Week 2
      • Adaptability
      • Reflecting on your adaptability
      • Demonstrating your resilience and adaptability
      • Summary
  • Course 3

    4.7 (422 reviews)

    Learn how to work effectively and collaboratively with your team as you navigate remote working with the University of Leeds.

    1 test

    1 peer-graded assignment

    2 weeks

    3 hours per week

    • Week 1

      What is remote working?
      • Welcome
      • Challenges, opportunities and wellness of remote working
      • Getting ready to work remotely
      • Developing your remote working plan
      • Summary
    • Week 2

      How to work remotely and collaboratively
      • Welcome to Week 2
      • Managing time, projects and workload
      • Getting ready to work remotely
      • Summary
  • Course 4

    4.7 (287 reviews)

    Improve your presentation skills and learn how to present your work with impact and communicate messages clearly and concisely.

    1 test

    1 peer-graded assignment

    2 weeks

    3 hours per week

    • Week 1

      Creating your presentation
      • Welcome
      • Presenting is storytelling
      • Crafting your content to communicate your ideas
      • Making a slide deck for your presentation
      • Summary
    • Week 2

      Delivering your presentation
      • Welcome to Week 2
      • Mindfulness for managing yourself
      • Presentation delivery techniques
      • Developing your presentation skills
      • Summary
  • Course 5

    4.7 (360 reviews)

    Does your social media presence reflect who you are as a professional? Build your online presence to boost your employability.

    1 test

    2 peer-graded assignments

    2 weeks

    3 hours per week

    • Week 1

      What makes up your professional online presence?
      • Welcome
      • What is a professional online presence?
      • Managing your online presence
      • Optimising your professional online presence
      • Summary
    • Week 2

      How do you build your professional network?
      • Welcome to Week 2
      • Understanding different platforms
      • Building a professional network
      • Planning your online presence
      • Summary

Prove you're job ready

Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate – plus one for every course within your ExpertTrack.

  • Learn the latest in your chosen industry or subject.
  • Complete each course and pass assessments.
  • Receive certificates validated by the educating organisation.
  • Impress employers with learning outcomes you can add to your CV.
  • Make your career dreams a reality.

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How ExpertTracks work

Join an ExpertTrack to master new skills in your chosen specialist area. Work through a series of topic-focused courses at your own pace, and pass the final assessment to earn a digital certificate award which proves your expertise.

Join a free 7-day trial

Decide if the ExpertTrack is right for you with free access to the full suite of courses and assessments for a week.

Keep learning for $39/month

Pay a monthly subscription fee of $39 for as long as it takes you to complete the ExpertTrack. You can learn at your own pace and cancel at any time.

Earn digital certificates

Receive a certificate for every completed course and pass the final assessment to earn a digital certificate.

Become an expert

Use your specialist training to progress further in your career or build expertise in areas you’re passionate about.

World-class learning with University of Leeds

As one of the UK’s largest research-based universities, the University of Leeds is a member of the prestigious Russell Group and a centre of excellence for teaching.

This ExpertTrack is accredited by The CPD Certification Service

Meet your instructors

Sophie has worked with digital media for over 30 years both as an artist, producer and educator. She now works remotely from her home beside the sea.

Hi! I'm a Lead Educator for a few of the Future Learn courses. I'm a communications specialist and filmmaker. I'm also a certified integrative health coach and yoga teacher.

Digital content/community/ transformation consultant, facilitator and trainer with 23+ years of industry experience.
Also passionate about neurodiversity and ethical business.
Drinks a lot of tea.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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Add a new skill or forge a new path

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They bring the classroom right to you

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Start learning today - free 7-day trial

After your free trial you can:

  • Pay $39 per month to keep learning online
  • Have complete control over your subscription; you can cancel any time
  • Work at your own pace and set your own deadlines at every stage
  • Only pay while you’re learning; the subscription will cancel automatically when you finish
  • Complete online assessments to test your knowledge and prove your skills
  • Earn digital course certificates and a final award that you can share online, with potential employers, and your professional network
  • Keep access to the content of courses you complete even after your subscription ends


ExpertTracks are a series of online courses designed to help you master new skills in specialist areas. You pay a monthly subscription fee which includes access to all courses within the ExpertTrack, as well as assessments and the final digital certificate.

Each ExpertTrack comes with a 7-day free trial period. You may cancel your subscription at any time and your subscription will automatically cancel when you finish the courses and assessments in your chosen ExpertTrack.

Yes. All of our ExpertTracks come with a 7-day free trial. You may claim one free trial period per ExpertTrack.

You have seven days before you will be charged your first monthly subscription fee. When you join an ExpertTrack you automatically receive a 7-day free trial period. You can cancel at any time during the trial period and no payment will be taken from your account.

Please see our full refund policy here.

No, all of our ExpertTracks consist of fully online courses. This means you can take an ExpertTrack from anywhere in the world.

No. ExpertTracks are designed for you to master new skills in a specialist area. You will earn a digital certificate that proves your learning, but it does not carry accreditation.

If you’re looking for certified or accredited courses, many of our microcredentials offer university credit or professional certification.

Have more questions about ExpertTracks? Read the ExpertTracks FAQs, or contact us.