Skip main navigation

New offer! Get 30% off one whole year of Unlimited learning. Subscribe for just £249.99 £174.99. New subscribers only. T&Cs apply

Find out more

How should we segment?

We will explore the first steps in conducting a segmentation exercise
Hands around the table engaged in cutting, writing and drawing
© ULAW Business School
So, if segmentation is so good for business, how do we start?

As with most marketing concepts we have seen so far, there is a 2-step process that we can follow for best practice and optimal results that can be implemented:

  1. Identify bases for segmentation – defining the variables that will be used for segmentation that are relevant to your specific business. These variables could be demographic, behavioural, psychographic, and geographic. We will explore each one in more detail in the next section.

  2. Determine important characteristics for each market segment – identifying the common characteristics will form the basis onto which your segments will be built on. This is the stage where marketing research is used as a tool to gather and analyse the relevant information.

© ULAW Business School
This article is from the free online

Strategic Marketing: Segmentation, Targeting, Positioning

Created by
FutureLearn - Learning For Life

Reach your personal and professional goals

Unlock access to hundreds of expert online courses and degrees from top universities and educators to gain accredited qualifications and professional CV-building certificates.

Join over 18 million learners to launch, switch or build upon your career, all at your own pace, across a wide range of topic areas.

Start Learning now