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Very senior executives talk about why this global online course in Contract Management: Building Relationships in Business is important
ADRIAN KAMELLARD: Is that we need new mechanisms for getting the civil service engaged in this debate, understanding issues, and gaining a level of information that they can’t do via other routes. MOOC is a device, a way of bringing many different parties together at the same time, is very attractive. It’ll get people engaging with people with whom they’re not otherwise used to engaging, hearing issues debated in a way that they’re not used to. And it’s a very efficient way of developing skills and experience in this space.
KAI JACOB: The role of contract managers is so diverse and the definition is not really clear. A MOOC, where people around the globe could easily access information and share the same knowledge base, would help us to find a common ground. And from there start a whole new contract management function and build the future.
PABLO ZARRA: Several times, I have been asked by people working in my organisation about their career development plans. And they’re looking at getting into contracts, but they’re not working in contracts, they’re working other type of tasks. And I think an alternative like this that is not only for contract geeks, it’s for people that is out of our profession could be very beneficial.
MC MCBAIN: I think it’s really important. I always say to the sales people I work with that knowledge of contracts pays. So whether you’re an individual consumer or whether you’re just living out your day-in and day-out life, contracts and commercial relationships touch each and every one of us.
KATHERINE KAWAMOTO: Good commercial skills are a benefit for everyone in business, whether they’re in engineering, project management, finance, all stakeholders in the business could benefit from good commercial skills.
JIM BERGMAN: But we also want to ensure that through the MOOC that we engage that broader audience and engage them in areas and topics that are of great importance, gives them the insights that they may not have had. It allows them to engage in conversations, hopefully, to interact in ways that, perhaps, they otherwise would not be afforded that opportunity.
GHISLAINE GUNGE: So the more people understand what’s contract, the easiest my job would be.
DARREN SIVAPALAN: I think in terms of the gain for civil service to be involved in the MOOC is dissemination of the message. So more and more individuals who may not see commercial capability as core to their job, whilst we are trying to build that awareness and understanding, there is a task for us to localise it, to make it more relevant, to everyone who is a buyer. So if you’re a policy maker in the Ministry of Justice or you may be on the front line in the Department of Work and Pensions, you relate to a contract. You relate to a service that may have been bought.
And for you to have a voice in terms of how that supplier is performing and how that contract is performing is important. And then again, at the front-end in terms of the next genesis of that contract, what worked, what didn’t, the intelligence. Have you heard about who’s in the market? Who can perform x or y? All of that comes into the mix. Actually, we all have a commercial capability. We possibly don’t relate or understand it in that way. And this is about trying to get the understanding out there.
This video is from earlier versions of the course – we still think it is interesting though! So we’ve kept it here for your information.
Watch the video to see what a range of senior executives believe about contract management. Then join our online community.
Important note: in September 2020, the IACCM became World Commerce & Contracting. We apologise that we have not yet been able to update course content to reflect this change – but we’re working on it!

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Contract Management: Building Relationships in Business

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