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Video update on the week’s activities

Douglas shares his thoughts on the week’s activities by posting a near real-time video. This is an additional video, hosted on YouTube. This video was recorded on Friday 4th December.

Why is this global online course important?

Why is contract management important to business? When we were out filming for this course, a number of very senior executives in the field of contract management were insistent that …

Case study: shared benefits in energy

This case study illustrates a new approach where the customer and supplier both receive benefits from contracting together. View the video on Siemens’ website to find out how Siemens and …

What do customers really want?

Our traditional commercial practice has evolved from the basic form of trade where one farmer creates a surplus of grain say, which he then trades with another who has an …

Case study: the London Olympics 2012

In this video, Mark Bryant, Deputy Director of Commercial for the Department of Culture, Media and Sport and formerly of the Olympic Delivery Authority (ODA), talks about how large scale …

The law of contracts & IP

In this video, Douglas Macbeth introduces you to the key principles of the law of contracts and intellectual property (IP). Douglas briefly talks about the differences between the two main …

Do regulations constrain or protect?

This article is intended to open up the issues of how regulations have different outcomes depending on who you are and how they impact you. We already know that in …

Contract lifecycle

In this video, Douglas Macbeth outlines the lifecycle of any contract from basic identification of a user need through all seven stages until the requirement is fulfilled or re-visited in …

What role does trust have?

Businesses have to make money to survive – and to develop new products and services, to provide quality support and, of course, to deliver returns to shareholders and attract top …

Ten pitfalls

It’s obvious that contracts sometime fail to produce the results that people look for. But how many, how much and what are the causes? That information was missing so International …

The importance of relationships

In this video, contributors from both the UK Civil Service and major commercial businesses worldwide discuss relationships in contract management. Note how they see the importance of: business to business …

Goodbye!

We hope that you have enjoyed your journey with us. We would like to remind you, that whilst we will not be providing facilitation in the comments and discussions after …