Skip main navigation

Change management

In this video, Douglas Macbeth guides you through the change management process and introduces you to Kotter’s eight step model.

In organisational life, change is continuous in some way or another so it is important to recognise this and look for the positive in it rather than worry about or focus on the change itself.

In this video, Douglas guides you through the change management process and introduces you to Kotter’s eight step model.


A copy of the mind map used in this video is available to download in PDF format from a link at the bottom of this page.


After watching this video, what are your thoughts?
This article is from the free online

Contract Management: Building Relationships in Business

Created by
FutureLearn - Learning For Life

Reach your personal and professional goals

Unlock access to hundreds of expert online courses and degrees from top universities and educators to gain accredited qualifications and professional CV-building certificates.

Join over 18 million learners to launch, switch or build upon your career, all at your own pace, across a wide range of topic areas.

Start Learning now