Skip main navigation

Getting social with learning

Watch this video to find out more from Dr Chie Adachi about social learning and how it builds connection, creates belonging and improves outcomes.

Some of our most powerful learning happens through interactions with others. This is equally true for how we learn online.

Early on in this course, we talked about Deakin’s philosophy of online learning and the importance of learning with, from and through conversation with others.

We also met online learners Mei and Jorge who are good examples of social learners when it comes to illustrating the role that the social plays in digital learning.

The role of ‘social’ in learning

According to anthropologist Karen Stephenson:

Experience has long been considered the best teacher of knowledge. Since we cannot experience everything, other people’s experiences, and hence other people, become the surrogate for knowledge. ‘I store my knowledge in my friends’ is an axiom for collecting knowledge through collecting people. (1998, para. 2)

In the last few steps, we’ve seen how digital technologies provide numerous opportunities for more-connected, networked and mobile learning.

Likewise, as technology advances, digital tools are continually evolving to create more functions and opportunities for social interactions online.

Blurring boundaries

Today, social media is a powerful tool not only to connect, communicate and socialise with others through private networks, but also to collaborate and make an impact professionally through public digital platforms (Professor Brian Cox’s use of Twitter to communicate about science in an engaging and accessible way is one such example).

Just as digital platforms, such as those provided by social media, allow binary distinctions between private and professional spaces to merge, so too in education are we seeing distinctions between formal and informal learning also blur.

Building belonging

In the contexts of digital learning and social learning, one study shows that building a sense of belonging through online learning communities enhances learning experiences and outcomes for digital learners.

This is supported by a 2018 survey of 1,500 online college students in the US, which revealed that ‘interactions and relationships with peers are key to online students’ success’.

Your task

Take a moment to reflect on your own experience of social learning in this course so far and discuss your thoughts in the comments. For example:

  • Have you been applying the 3C philosophy (curious, constructive and compassionate) in your engagement with others? If so, how?
  • What have you learned from others that you didn’t know previously?
  • What are your thoughts about the social learning features of this platform? What do you like/not like? How could these be improved?

If you haven’t already, get even more social by using #FLdigitallearning to extend the conversation by posting on social media what you’ve learned so so far.


Behind the scenes: Chie’s story

Within the FutureLearn platform, you can see some of the ways in which social learning is supported online. Features such as ‘like’, ‘follow’, ‘reply’ in addition to conversational posts are directly and pedagogically embedded into the platform to encourage teacher-learner and learner-learner interactions. I find ‘liking’ useful to give quick social feedback, especially in a MOOC environment where there are large numbers of learners.

This article is from the free online

Transforming Digital Learning: Learning Design Meets Service Design

Created by
FutureLearn - Learning For Life

Reach your personal and professional goals

Unlock access to hundreds of expert online courses and degrees from top universities and educators to gain accredited qualifications and professional CV-building certificates.

Join over 18 million learners to launch, switch or build upon your career, all at your own pace, across a wide range of topic areas.

Start Learning now