Course: Transforming Digital Learning: Learning Design Meets Service Design

In recent years, design thinking has been a much-hyped way of solving complex problems across a variety of fields – but how can we apply these principles to digital learning? …

In an increasingly complex, fast-paced and digital world, who is learning online and why? As we discussed in the previous step, there are a number of reasons more and more …

Digital learning initiatives require a range of experts and professionals to come together. As part of the delivery in a collaborative teaching environment, different people take on the roles of …

Thank you for participating in Transforming Digital Learning: Learning Design Meets Service Design. We hope you enjoyed this course and found these learning materials – and the opportunity to be …

In this course we’ve explored some of the key issues, trends and theories transforming the future of digital learning. Now it’s time to consider how you will apply these to …

We’ve come so far learning about digital learning as a community. Let’s bring it all together. The big question we set out to answer at the beginning of this course …

As a digital learning practitioner, you may have heard the saying ‘pedagogy before technology’. So how do we know whether technology is serving us well for enhanced online learning? In …

In networked learning, educators are no longer the sole source or providers of knowledge but rather, work as guides or curators of learning. A traditional view of educators as a …

As part of their networked practice, digital learning practitioners often wear multiple hats, cross boundaries and perform complex knowledge work to bring about the best outcomes for learners. Earlier, we …

The affordances provided by the digital have largely enhanced services in many aspects of our lives. Online services such AirBnB and Uber are well-known examples of how service design has …

Given that connection is everywhere and networks can be formed in various ways, how do we design for optimal online learning? Unlike face-to-face classrooms where verbal and located cues can …

According to Stickdorn and Schneider (2012), ‘when you have two coffee shops right next to each other, and each sells the exact same coffee at the exact same price, service …

This week, we’ll explore the notion of ‘design’ as an integral part of digital learning and practice. In particular, we’ll focus on design thinking and service design. This includes ideas …

Some say that learning itself cannot be designed, but can only be designed for. Last week, we looked at Siemen’s work on Connectivism. This theory proposes that people constantly (re)create …

With access to the internet, more people are learning on the go – in places and at times that suit them. Think back to Susanna from South Africa who we …