Skip main navigation

Welcome back

In this video, Dr Chie Adachi introduces the concepts of learning design, design thinking, service design and team practice in digital learning.
5.7
CHIE ADACHI: Hello, and welcome to week two of our digital learning course. This week, we are going to take a more in-depth look at the role of design in digital learning. To do this, we will dive deep into our thinking about innovative approaches to transform education. This includes examining how service design puts the needs of learners front and centre in the creation of excellent digital learning experiences. As we will discover, this requires close collaboration not only between designers and consumers, but also among designers themselves, as we need diverse expertise to solve a wide range of complex problems.
53.3
As part of this discussion, we’ll explore the shifting role and identity of educators in the digital and why we need such a wide range of professionals to support them. Boundary crossing is one way of understanding the complex intersection between different knowledge domains and ways of working associated with digital learning projects. To round out the week, you will have the opportunity to integrate your learning by producing your own professional practice plan. This plan is a space for reflecting on your current practice as a digital learning practitioner. It will allow you to consider how you apply the theories and frameworks you looked at in this course to bring about your professional transformation.
104
By the end of the week, we should be ready to put together everything we learnt so far to answer the big question we set ourselves in week one. That is, how do we transform the future practice of digital learning? I hope you enjoy the week and look forward to hearing more from your contributions.

This week, we’ll explore the notion of ‘design’ as an integral part of digital learning and practice.

In particular, we’ll focus on design thinking and service design. This includes ideas such as empathy and service in the design process and the central role of the people (ie digital learners and learning practitioners) who make significant contributions to transformative experiences and practices through digital learning.

You’ll also have the opportunity to produce your own professional practice plan. This activity will prompt you to reflect on what you’ve learnt in this course and provide a guide for your future practice.

Collaborative learning – peer review

After producing your plan, you’ll be invited to share your work with others by participating in a peer review activity (Step 2.10).

This activity will allow you to receive constructive feedback on your own plan and provide feedback on other learners’ plans.

As we’ll discover throughout this week, collaboration is key to transformative practice. This peer-review activity is one example of how we can engage with others’ perspectives, convert theory into practice and use collaboration to facilitate connections that enable transformation to occur.

Your task

Watch the video from Chie to find out more about what we’ll be covering in Week 2.

Given the focus this week, let’s start by considering the terms ‘transformation’ and ‘innovation’ in the context of digital learning.

These buzz words are often thrown around in our field (especially in relation to technological advancement), but what do they mean to you? Are there any differences between them? If so, what are they?

Start the week by using the comments to discuss your thoughts.

This article is from the free online

Transforming Digital Learning: Learning Design Meets Service Design

Created by
FutureLearn - Learning For Life

Our purpose is to transform access to education.

We offer a diverse selection of courses from leading universities and cultural institutions from around the world. These are delivered one step at a time, and are accessible on mobile, tablet and desktop, so you can fit learning around your life.

We believe learning should be an enjoyable, social experience, so our courses offer the opportunity to discuss what you’re learning with others as you go, helping you make fresh discoveries and form new ideas.
You can unlock new opportunities with unlimited access to hundreds of online short courses for a year by subscribing to our Unlimited package. Build your knowledge with top universities and organisations.

Learn more about how FutureLearn is transforming access to education