Skip main navigation

New offer! Get 30% off one whole year of Unlimited learning. Subscribe for just £249.99 £174.99. New subscribers only. T&Cs apply

Find out more

The value of the EFQM Model in a VUCA world

In this Activity, Geoff Carter introduces the consequences for organisations of living in a VUCA world and how the EFQM Model can offer a way forward
Man trying to walk on a tangled tightrope. Cityscape in the background
© shutterstock
In week 1, we discussed the importance of an organisation understanding its ecosystem. We also explored how megatrends may cause disruption. All this leads us to appreciate that we now live in a world of volatility, uncertainty, complexity and ambiguity (VUCA).

We know that change and disruption may lead to instability in an organisation, but we also know that change may bring with it new opportunities. This week we will start to explore how the EFQM Model helps organisations to make sense of this VUCA world and manage successfully within it.

The EFQM Model provides a framework that will help to:

  1. Align the organisation to its Purpose and Vision.
  2. Nurture an organisational culture that supports outstanding performance.
  3. Encourage flexibility and innovation.
  4. Create sustainable value for key stakeholders.
  5. Maintain high performance levels whilst transforming the organisation.
  6. Manage the impact of external factors.
  7. Manage the relationship with key stakeholders, and other players, in the organisation’s ecosystem.
  8. Understand current strengths and identify the strategically important areas that need improvement.

Which of these would be most helpful for your organisation at this moment in time?

This article is from the free online

EFQM Foundation Online Certificate

Created by
FutureLearn - Learning For Life

Reach your personal and professional goals

Unlock access to hundreds of expert online courses and degrees from top universities and educators to gain accredited qualifications and professional CV-building certificates.

Join over 18 million learners to launch, switch or build upon your career, all at your own pace, across a wide range of topic areas.

Start Learning now