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What Does RADAR Stand For?

You have probably heard of radar before. However, we are not going to explore the radar that stands for RAdio Detection And Ranging, an acronym created in 1940 by the …

Scoring an Organisation’s Performance

For any organisation striving to improve its performance, being able to measure progress over time is helpful. You have seen that, by using the EFQM Model & RADAR in a …

The history of the EFQM Model

One of EFQM’s first actions after it was created was to set up a team of experts, from industry and academia. The role of the team was to develop a …

Why are megatrends important?

Change has always been a feature of human existence but, for many of us, it feels like the rate of change is increasing like never before. What is the EFQM …

An introduction to EFQM and its history

EFQM (European Foundation for Quality Management) is a not for profit, membership foundation based in Brussels, Belgium. It was formed by some of the leading businesses in Europe who wanted …

EFQM Benchmarking

In this article we will focus on the comparison of EFQM processes, products or services and explore how the EFQM Model can be used to facilitate benchmarking opportunities with other …

Benefits of EFQM and External Recognition

For many organisations, there comes a moment in time when they see the need to gain an external perspective. Are they as good as they think? Benefits of External Recognition …

The value of the EFQM Model in a VUCA world

In week 1, we discussed the importance of an organisation understanding its ecosystem. We also explored how megatrends may cause disruption. All this leads us to appreciate that we now …