What Does RADAR Stand For?
You have probably heard of radar before. However, we are not going to explore the radar that stands for RAdio Detection And Ranging, an acronym created in 1940 by the …
Course: EFQM Foundation Online Certificate
Scoring an Organisation’s Performance
For any organisation striving to improve its performance, being able to measure progress over time is helpful. You have seen that, by using the EFQM Model & RADAR in a …
The United Nations Sustainable Development Goals
When talking about the United Nations Sustainable Development Goals, UN SDGs, and in particular their history, where best to start the conversation? In the eyes of many, a good place …
The history of the EFQM Model
One of EFQM’s first actions after it was created was to set up a team of experts, from industry and academia. The role of the team was to develop a …
The underpinning principles of the EFQM Model: part II
The EFQM Model has been regularly reviewed and refreshed over the years to keep it relevant. Here we discuss briefly two of the guiding principles that have remained a constant …
The underpinning principles of the EFQM Model: part I
The structure of the EFQM Model is based on the simple but powerful logic of asking an organisation three simple questions, WHY? HOW? & WHAT? 1) Why does your organisation …
Why are megatrends important?
Change has always been a feature of human existence but, for many of us, it feels like the rate of change is increasing like never before. What is the EFQM …
An introduction to EFQM and its history
EFQM (European Foundation for Quality Management) is a not for profit, membership foundation based in Brussels, Belgium. It was formed by some of the leading businesses in Europe who wanted …
EFQM Benchmarking
In this article we will focus on the comparison of EFQM processes, products or services and explore how the EFQM Model can be used to facilitate benchmarking opportunities with other …
Benefits of EFQM and External Recognition
For many organisations, there comes a moment in time when they see the need to gain an external perspective. Are they as good as they think? Benefits of External Recognition …
The Background to Using Ecosystems Thinking in Management
The use of the word Ecosystems first came into public view in 1935 when Sir Arthur Tansley introduced the term in his landmark paper The Use and Abuse of Vegetational …
The value of the EFQM Model in a VUCA world
In week 1, we discussed the importance of an organisation understanding its ecosystem. We also explored how megatrends may cause disruption. All this leads us to appreciate that we now …
Using the EFQM Model & RADAR for Self-Assessment
Many people will be familiar with the story of Snow White and the Evil Queen. Every day the Evil Queen would look in the magic mirror, which always told the …
The structure & language of the EFQM Model
Every discipline has its own language and EFQM is no different. You are now going to start learning about some of the key terms that are used to describe the …
