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Glenn’s Story

In this video Professor David Richards interviews Glenn who discusses his psychosocial needs while hospitalised with COVID-19.

In this video Glenn discusses his psychosocial needs while he was hospitalised with COVID-19. Glenn is interviewed by Professor David Richards, who demonstrates key common factors skills. Can you spot some of these techniques? In particular look out for David using ‘common factors’ like the five-step introduction, empathy, reflection and summarising. You can see examples of these techniques marked on the accompanying transcript. Use the comments section to share your observations.

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A Guide for Nurses on Meeting the Fundamental Care Needs of Patients in Hospital with COVID-19 and other Conditions

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FutureLearn - Learning For Life

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